Problem with connecting account to Duo subscribtion

[WiktorKurzeja]

Hi,

So, i cant Connect my second account to Duo plan after verification address, because website tells me that the problem has occured and I should try again later. Here is a scrennshot down below.

Plan

Premium Duo

Country

Poland

My Question or Issue

How can i fix it?

[Elena]

Hey there @WiktorKurzeja,

Thanks for reaching out about this here in the Community!

Apologies for the delayed response, we just came across this thread. Could you let us know if you’re still having troubles with this?

If you are, we'd recommend starting off by giving this a try in an incognito window or using a different browser.

If your issue persists, it might be a good idea to use a different network and turn off your VPN if you're using one.

We'll be on the lookout for your update. Give us a shout if you have any further questions.