Help Wizard

Step 1

NEXT STEP

Problem with gift card and identity

Problem with gift card and identity

Hello, I have a problem with a gift card that I bought for my boyfriend,  with my account but by giving his mail, he received the mail to activate it but when he does, the account is in my name, the informations are mine, the mail is mine and that's a problem to create his playlists.. Etc.

What can I do to change his name, account, mail, I do not have a Spotify account and only created it for this gift.... thanks for your tips !

Nina

 

6 months gift card

France

Macbook Pro

 

Reply
1 Reply

Hi @ninamite you can change your account name by going to your account settings page and clicking edit your profile ( i am sorry to say thought you can not change your username anymore according to spotify's new policy's) Hopefully this helps!:)

Suggested posts