I set up a premium account thinking I was getting a free trial first, and my paypal account was charged for it. I cancelled the premium, but have gotten no refund. Please help me, I don't want to pay $11 for two minutes of use. X(
They'll help you out. They take, at the most, 24 hrs to get back to you.
Don't forget to check your spam folder for responses as they may end up there.
If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.
osorniosRock Star 24
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