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Same hacker?

Same hacker?

 

 

My Question or Issue

  • Hi ...over and over again I seem to get the same french hip-hop albums appearing on my playlist.  These are definately not mine and no matter how many times I log out of all devices or change my password, it keeps happening. I can't even block these albums and they keep affecting my suggested albums/artists..why is this happening and why can't I block these? How can they keep continuously hacking my account no matter what I do?
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3 Replies

Hey @alisoul Thanks for reaching out to the community.

 

That is not cool! I recommend you reach out to Spotify’s Customer Support directly here.

 

Best, 

Jack 🙂 

Hey! Sorry to hear you're having issues, definitely do what @Jack said above!

 

Something else you might want to try first though is to go to the Apps tab on your Account page, here you can revoke permission from apps that want to access your Spotify account. If you see anything here that you don't trust, remove it from the list. 

 

Hope Jack and I were able to help 🙂

 

Hey there @alisoul,

 

Sorry to hear this happened to you and thanks for reaching out! 

 

Check out this article for more info on why this could happen and how you can prevent it. 

 

We hope this sheds light on the subject!

PetyaModerator
 
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