Says my inlog name and pasword are wrong

samanneberg · 2016-05-05

i went to the app and i was logged out, when i tried to log in again (with facebook( they said my username and password were wrong.

then i went on my laptop, and wass logged oud to. and got the same message when i tried to logg in again.

and when i say reset my pasword i dont get a mail to do it.

i stoped my premium a few days ago.

help me i want to listen my music again

CakeNetwork · 2016-05-07

Hey there!

Have you tried requesting a password reset? If not, head over HERE to request a password change. Please allow up to 30 minutes for th email to come through and make sure to check your spam folder! Let me know how it all goes!

Cake | Rock Star & Twitter Expert | Spotify RSP

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Feel free to ask me anything you need 🙂

samanneberg · 2016-05-08

I already did that a few times, and i never got a mail

CakeNetwork · 2016-06-02

Hey! Sorry for the delayed response. If you head over to twitter and send @SpotifyCares a tweet, they'll help you out!

Let me know how it goes! 😄

Cake | Rock Star & Twitter Expert | Spotify RSP

If this post solved your issue - Mark it as a solution.

If you like my post - Please add Kudos to it.

Feel free to ask me anything you need 🙂

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