Signing in with Facebook isn't an option??

[user-removed]

My question or issue:

I got a new phone and I have premium Spotify. I had signed up with my Facebook account. When I went to log back in with Facebook on my new phone, it says "Signing up with Facebook isn't available right now". Note that I am clicking to log in with Facebook, not sign up with Facebook.

With that being said, I tried to use my email instead that I have associated with my Facebook. I was able to create a password that way and log in, but it acts like I'm a brand new account. None of my playlists or liked songs are there and it doesn't let me use premium features.

Can anyone help? I'm getting SO frustrated!

Plan

Premium

Country

USA

Device

Pixel 9 XL Pro

[Billy-J]

Hey @user-removed, thanks for reaching out to the Community!

I’d recommend checking out this page for more info and the next steps to take. If you’re still having trouble, then please get in touch with Support here. 

Hope this helps!