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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4465 Views
  • 0 replies
  • 9 likes
  • Security
  • 4465 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 463724 Views
  • 974 replies
  • 110 likes
  • Account
  • 463724 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205190 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205190 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112954 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112954 Views
  • 72 replies
  • 12 likes

How can I change my explicit setting on a computer

The explicit songs on my account say that there is no content and I can't change it. I don't remember changing it to where I didn't want explicit songs. I go to setting and all I see is "Language" and "Display" I don't see what I'm suppose to see.

  • Visitor
  • The explicit songs on my account say that there is no content and I can't change it. I don't remember changing it to where I didn't want explicit songs. I go to setting and all I see is "Language" an...
  • TanyaS
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se eliminó la biblioteca

Se bloqueo mi celular. Al restaurarlo, se han eliminado todas la listas de reproducción de varios años atrás. No encuentro ayuda

  • Visitor
  • Se bloqueo mi celular. Al restaurarlo, se han eliminado todas la listas de reproducción de varios años atrás. No encuentro ayuda 😣
  • OscarDC
  • Moderator
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

I can't confirm my age on my account. Can't listen all the music I want

I signed up in Korea and moved to Singapore. If I want to listen to explicit content, the page goes to Korea site to verify with Korean phone number. which I don't have anymore. I changed the country and also I changed my payment card. but still the ...

  • Visitor
  • I signed up in Korea and moved to Singapore. If I want to listen to explicit content, the page goes to Korea site to verify with Korean phone number. which I don't have anymore. I changed the cou...
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

charged too much

I was charged $11.99 for August and September when I should be paying $5.99 a month.

  • Visitor
  • I was charged $11.99 for August and September when I should be paying $5.99 a month.
  • Maxim
  • Spotify Star
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

I logged out by accident and then created a new account to get back in

I created a new account to get back in and now my playlists are gone. How do I get into my original account?

  • Visitor
  • I created a new account to get back in and now my playlists are gone. How do I get into my original account?
  • Maxim
  • Spotify Star
  • 153 Views
  • 1 replies
  • 0 likes
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I keep what is playing on different devices separate?

PlanPremiumCountryUSADeviceiPhone 7, iPad (6th Generation), Windows DesktopOperating SystemiOS 12, Windows 10 My Question or IssueSpotify has lately started to treat all my devices as one device, continuing what I was listening to on one device to a ...

  • Music Fan
  • Plan Premium Country USA Device iPhone 7, iPad (6th Generation), Windows Desktop Operating System iOS 12,  Windows 10   My Question or Issue Spotify has lately started to treat al...
  • farsiderules
  • Casual Listener
  • 33643 Views
  • 41 replies
  • 57 likes
  • Other
  • 33643 Views
  • 41 replies
  • 57 likes

Solved!!Superuser Contribution Can't change/delete my profile picture

Hi, i would like to change my profile picture, i use the desktop app.When i clicked on profil it opened me https://www.spotify.com/fr/account/overview/I searched and it said that i need to put my mouse on my profile picture and a "modify" text will a...

  • Casual Listener
  • Hi, i would like to change my profile picture, i use the desktop app. When i clicked on profil it opened me https://www.spotify.com/fr/account/overview/ I searched and it said that i need to p...
  • Not applicable
  • 13829 Views
  • 10 replies
  • 0 likes
  • Account
  • 13829 Views
  • 10 replies
  • 0 likes

Superuser Contribution WHY DOES SPOTIFY TODAY EVERY 20 TO 30 MINUTES IT LOGS OUT OF MY ACCOUNT?

when i log in to my spotify account it always asks me to change my password, and today i logged in because sometimes my spotify account gets logged out, but today spotify every time i log in to my account, after about 20 minutes it takes out my spoti...

  • Visitor
  • when i log in to my spotify account it always asks me to change my password, and today i logged in because sometimes my spotify account gets logged out, but today spotify every time i log in to my ac...
  • Susan_GP
  • Moderator
  • 326 Views
  • 3 replies
  • 0 likes
  • 326 Views
  • 3 replies
  • 0 likes

I can't access any content

PlanFree/PremiumCountryDenmark DeviceAll devicesOperating SystemColor OS, android, windows My Question or IssueAfter joining a class playlist, I stopped being able to access any content and premium was taken away. Every album now says "the tracks on ...

  • Newbie
  • Plan Free/Premium Country Denmark  Device All devices Operating System Color OS, android, windows   My Question or Issue After joining a class playlist, I stopped being able to ac...
  • Billy-J
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
  • 181 Views
  • 1 replies
  • 0 likes

Duo will not accept my address but it is the same address my fiancé put in

our addresses are identical but we have an apartment number and google maps will not recognize it so we can not log in.

  • Visitor
  • our addresses are identical but we have an apartment number and google maps will not recognize it so we can not log in.
  • Billy-J
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Unable to change email address

PlanPremiumCountryAustraliaDevice(iPhone 12, Surface Pro)Operating System(iOS 17,Windows 11) My Question or IssueI have followed the instructions provided in previous questions about this but simply cannot change my email address. This is incredibly ...

  • Newbie
  • Plan Premium Country Australia Device (iPhone 12, Surface Pro) Operating System (iOS 17,Windows 11)   My Question or Issue I have followed the instructions provided in previous questio...
  • Billy-J
  • Spotify Star
  • 242 Views
  • 3 replies
  • 0 likes
  • Account
  • 242 Views
  • 3 replies
  • 0 likes

Superuser Contribution Vote Popup

Hello this is where Spotify sent me so I guess I'll type it here. I understand if Spotify would like to encourage voting in the election, you do you. However if I pay for premium can I not be asked this constantly with popups. It is considerably anno...

  • Casual Listener
  • Hello this is where Spotify sent me so I guess I'll type it here. I understand if Spotify would like to encourage voting in the election, you do you. However if I pay for premium can I not be asked t...
  • Danberry1982
  • Visitor
  • 1397 Views
  • 5 replies
  • 2 likes
  • Voting
  • 1397 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Change custom url

PlanFree/PremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGood evening I would like to know how to change the custom url of the account Example i'v...

  • Music Fan
  •   Plan Free/Premium Country Italy Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • davide-co-za
  • Newbie
  • 267659 Views
  • 10 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 267659 Views
  • 10 replies
  • 0 likes

I want to delete my other saved credit card information

Hello,I just recently updated my default credit card information. Could you please remove the other cards on file?Thank you,~Mariana

  • Visitor
  • Hello, I just recently updated my default credit card information. Could you please remove the other cards on file? Thank you, ~Mariana
  • Maxim
  • Spotify Star
  • 310 Views
  • 6 replies
  • 1 likes
  • 310 Views
  • 6 replies
  • 1 likes

I used different email for premium, Can I have a refund?

I have availed a promo of 149Php for 4months, but I accidentally used different email

  • Visitor
  • I have availed a promo of 149Php for 4months, but I accidentally used different email
  • Maxim
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

I cannot receive email verification from Spotify

I've signed up for a Spotify new account, and I've not received the email confirmation to verify my email...I've waited for more 24 hours and nothing yet, is there a bug or Spotify do not send email verifications anymore?

  • Casual Listener
  • I've signed up for a Spotify new account, and I've not received the email confirmation to verify my email... I've waited for more 24 hours and nothing yet, is there a bug or Spotify do not send emai...
  • Eddy35
  • Casual Listener
  • 13305 Views
  • 9 replies
  • 4 likes
  • Account
    Free
    Other
  • 13305 Views
  • 9 replies
  • 4 likes

Can't login with phone number

When I try to login my Spotify account with my phone number I am not getting the verification code

  • Visitor
  • When I try to login my Spotify account with my phone number I am not getting the verification code
  • Billy-J
  • Spotify Star
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Account being hacked

There is another device using my account that isn’t anyone I know and keeps kicking me off my music

  • Visitor
  • There is another device using my account that isn’t anyone I know and keeps kicking me off my music
  • Billy-J
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes