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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • maryjane0_0
  • Visitor
  • 397712 Views
  • 947 replies
  • 107 likes
  • Account
  • 397712 Views
  • 947 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171031 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171031 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98980 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98980 Views
  • 68 replies
  • 10 likes

Solved!! Would like to cancel recurring payment but KEEP my current subscription until the end of month

Hello, I've just used my paypal account to buy (what I thought was) a one month subscription to Spotify. it turns out that I'll be billed repeatedly now, and I would like to turn that off, so I have paid for this month's subscription and it's a one o...

  • Visitor
  • Hello,   I've just used my paypal account to buy (what I thought was) a one month subscription to Spotify. it turns out that I'll be billed repeatedly now, and I would like to turn that off,...
  • 8Win8
  • Visitor
  • 44722 Views
  • 8 replies
  • 7 likes
  • 44722 Views
  • 8 replies
  • 7 likes

Superuser Contribution Troquei o celular. Como faço para incluir o novo e cancelar o antigo?

Estou pagando 27,90 por 2 números de celular mas vendi e troquei o celular. Não estou conseguindo cancelar o outro e incluir o celular no o. Como faço?

  • Visitor
  • Estou pagando 27,90 por 2 números de celular mas vendi e troquei o celular. Não estou conseguindo cancelar o outro e incluir o celular no o. Como faço?
  • Ivelina
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Address is not valid" after trying to enter my address

I got an email today titled "Change to your Spotify account" which asks me to put my address information. I attempted to do that here, but it said "address is not valid" after I entered my address. What should I do?

  • Newbie
  • I got an email today titled "Change to your Spotify account" which asks me to put my address information. I attempted to do that here, but it said "address is not valid" after I entered my address. W...
  • Ivelina
  • Moderator
  • 32096 Views
  • 32 replies
  • 1 likes
  • Account
    Premium
  • 32096 Views
  • 32 replies
  • 1 likes

Superuser Contribution Card Declined

Is Spotify having card processing issues? My card number was compromised so it has been closed and a new number issued. This new number is working for all my other subscriptions, but Spotify keeps rejecting it. It's the same card as before, just a ne...

  • Casual Listener
  • Is Spotify having card processing issues? My card number was compromised so it has been closed and a new number issued. This new number is working for all my other subscriptions, but Spotify keeps re...
  • colsanders83
  • Casual Listener
  • 141 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 141 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Family member cannot login

PlanFamily PremiumCountryUkDevice iPhoneOperating System(iOS 10 Signed up for family premium. Son had free trial account beforehand. Sent invite via whatapp. Tried to login with email address and password for Spotify on his own iPhone. Says username ...

  • Visitor
  • Plan Family Premium Country Uk Device iPhone Operating System (iOS 10   Signed up for family premium. Son had free trial account beforehand. Sent invite via whatapp. Tried to login with...
  • MihailY
  • Moderator
  • 4129 Views
  • 3 replies
  • 0 likes
  • Login
  • 4129 Views
  • 3 replies
  • 0 likes

We're all mixed up

PlanPremiumCountryUSA DeviceDoesn't matterOperating SystemSame My Question or IssueSo, I just moved from Spain to the USA and I can't update my country so I can use my American credit card to pay the monthly subscription. It shows an error code sayin...

  • Casual Listener
  • Plan Premium Country USA   Device Doesn't matter Operating System Same   My Question or Issue So, I just moved from Spain to the USA and I can't update my country so I can use my...
  • Maxim
  • Spotify Star
  • 122 Views
  • 5 replies
  • 0 likes
  • Account
  • 122 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't Claim Artist Profile (Still Waiting, 3-4 weeks!)

I've had my song on Spotify for weeks now, and STILL I can't claim my profile. No peep from anyone at Spotify. Regular tech help will not answer any questions and essentially your just S.O.L. if you want help with this platform at all. Anyone else ex...

  • Casual Listener
  • I've had my song on Spotify for weeks now, and STILL I can't claim my profile.  No peep from anyone at Spotify.  Regular tech help will not answer any questions and essentially your just S....
  • DarrenMichael
  • Casual Listener
  • 33250 Views
  • 9 replies
  • 3 likes
  • Account
    Login
  • 33250 Views
  • 9 replies
  • 3 likes

Superuser Contribution cambiar dirección de mi vivienda

necesito cambiar la dirección de mi vivienda y no encuentro la antigua. Me pueden decir como encontrarla??

  • Newbie
  • necesito cambiar la dirección de mi vivienda y no encuentro la antigua. Me pueden decir como encontrarla??
  • Yordan
  • Moderator
  • 54 Views
  • 1 replies
  • 0 likes
  • 54 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution forgot password, no email access

PlanFamily PremiumCountryUKDeviceiphone XROperating SystemIOS10My Question or Issue I'm trying to help my son, who is part of my family subscription get Spotify on his new phone. He has forgotten his password and does not have access to the email add...

  • Newbie
  • Plan Family Premium Country UK Device iphone XR Operating System IOS10 My Question or Issue   I'm trying to help my son, who is part of my family subscription get Spotify on his new ph...
  • Vasil
  • Moderator
  • 106070 Views
  • 4 replies
  • 0 likes
  • Login
    Premium
  • 106070 Views
  • 4 replies
  • 0 likes

Solved!! lost my account's mail, can't login

as the title says, I lost the mail to my account and can't login. I still have my payments for the premium active tho, is there a way to use my paypal receipts to get new login info? I can prove it's me with documents ecc too

  • Newbie
  • as the title says, I lost the mail to my account and can't login. I still have my payments for the premium active tho, is there a way to use my paypal receipts to get new login info? I can prove it's...
  • Maxim
  • Spotify Star
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
  • 147 Views
  • 1 replies
  • 0 likes

Cancelling subscription

Hi.I have a £10.99 payment coming out my account via my card. I'm not aware I have an account. I need to cancel ASAP. How do I do this please.

  • Visitor
  • Hi. I have a £10.99 payment coming out my account via my card. I'm not aware I have an account. I need to cancel ASAP. How do I do this please.  
  • GeoffreyLaffey
  • Newbie
  • 1149 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 1149 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify kids not available in your country

Plan: Premium FamilyCountry: Brazil Device: Pixel 6Operating System: Android 12 My Question or IssueI've changed my plan to premium family specifically because I want to use spotify kids but I cannot download the app. I keep getting the message that ...

  • Newbie
  • Plan: Premium Family Country: Brazil   Device: Pixel 6 Operating System: Android 12   My Question or Issue I've changed my plan to premium family specifically because I wan...
  • spottydog123
  • Visitor
  • 883 Views
  • 2 replies
  • 0 likes
  • Account
  • 883 Views
  • 2 replies
  • 0 likes

Superuser Contribution Changing username

Hi,I recently changed over my personal profile information in order to pay for my subscription on my own, rather than having someone else pay for it. Since I am now the one funding the account, I would really like to have the username be my own actua...

  • Visitor
  • Hi, I recently changed over my personal profile information in order to pay for my subscription on my own, rather than having someone else pay for it.  Since I am now the one funding the accou...
  • user-removed
  • Not applicable
  • 542 Views
  • 2 replies
  • 1 likes
  • App & Features
  • 542 Views
  • 2 replies
  • 1 likes

Superuser Contribution How to find email address associated with account.

I opened a spotify premium account but I've forgotten the email address associated with it. Just got a new phone and I can't login. Is there any way to find it through the app??

  • Visitor
  • I opened a spotify premium account but I've forgotten the email address associated with it. Just got a new phone and I can't login. Is there any way to find it through the app??   
  • Rant999
  • Visitor
  • 125633 Views
  • 5 replies
  • 1 likes
  • Account
  • 125633 Views
  • 5 replies
  • 1 likes

Superuser Contribution No required location or else you disable the internet

Spotify is the only app that REQUIRES me to turn on my location or it turns off my Internet. Literally every other app can play for hours without issues, not Spotify. I get there songs in (if that) and Internet is "disabled". The one time I got throu...

  • Casual Listener
  • Spotify is the only app that REQUIRES me to turn on my location or it turns off my Internet. Literally every other app can play for hours without issues, not Spotify. I get there songs in (if that) a...
  • Joan
  • Moderator
  • 1186 Views
  • 7 replies
  • 1 likes
  • 1186 Views
  • 7 replies
  • 1 likes

Superuser Contribution Kullanılmayan hesap

ilk hesabımın şifresini unutmuştum daha sonra yeni bir hesap açtım premium kullanmaya başladım şimdi ilk hesabıma giriş yapmayı başardım premium aldım ancak ıkıncı olusturdugum hesapta da premıum almıstım ve ıkıncı hesapta da premıumu yenıledı ikinci...

  • Newbie
  • ilk hesabımın şifresini unutmuştum daha sonra yeni bir hesap açtım premium kullanmaya başladım şimdi ilk hesabıma giriş yapmayı başardım premium aldım ancak ıkıncı olusturdugum hesapta da premıum alm...
  • MihailY
  • Moderator
  • 652 Views
  • 3 replies
  • 0 likes
  • 652 Views
  • 3 replies
  • 0 likes

Unable to reset my password (wl.spotify.com unreachable)

PlanFree (former Family)CountryFranceDeviceiPhone 14Operating SystemWindows 10 My Question or IssueHi ! I had a family premium plan and I just downgraded. Now my wife cannot reset her password :The link in the email she received doesn't work.I suspec...

  • Newbie
  • Plan Free (former Family) Country France Device iPhone 14 Operating System Windows 10   My Question or Issue Hi ! I had a family premium plan and I just downgraded.   Now my wif...
  • Anyk17
  • Rising Star 3
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
  • 222 Views
  • 1 replies
  • 0 likes

my spotify premium stopped and became a free account

Ive had premium for almost 4,5 years, but this morning my premium stopped and became a free account. ive payed my plans and have enough money on my account, why did this happen?(no i dont use facebook)

  • Visitor
  • Ive had premium for almost 4,5 years, but this morning my premium stopped and became a free account. ive payed my plans and have enough money on my account, why did this happen? (no i dont use fac...
  • user-removed
  • Not applicable
  • 662 Views
  • 2 replies
  • 0 likes
  • 662 Views
  • 2 replies
  • 0 likes

Don't recognize username

Went to log onto Spotify on my computer (web player) and entered my email and password and it said "not recognized". Changed my password, but when I went into my profile, the username was a string of characters that I didn't recognize. I do not log i...

  • Visitor
  • Went to log onto Spotify on my computer (web player) and entered my email and password and it said "not recognized". Changed my password, but when I went into my profile, the username was a string o...
  • user-removed
  • Not applicable
  • 578 Views
  • 2 replies
  • 0 likes
  • 578 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to make Liked songs playlist public?

PlanPremiumCountry Device(Samsung Galaxy S7)Operating System(Android Oreo) My Question or IssueHow can I make my "Liked Songs" playlist public so people can see it?

  • Casual Listener
  • Plan Premium Country   Device (Samsung Galaxy S7) Operating System (Android Oreo)   My Question or Issue How can I make my "Liked Songs" playlist public so people can see it?
  • Baldey
  • Casual Listener
  • 130148 Views
  • 10 replies
  • 43 likes
  • Account
    Premium
  • 130148 Views
  • 10 replies
  • 43 likes