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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4818 Views
  • 1 replies
  • 9 likes
  • Security
  • 4818 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466863 Views
  • 976 replies
  • 111 likes
  • Account
  • 466863 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206167 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206167 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 115028 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 115028 Views
  • 72 replies
  • 12 likes

Superuser Contribution Can't log in to one of my duo accounts

I have Spotify duo, and cannot get access to the main parent account. Every time I do a password reset it goes to the other account

  • Visitor
  • I have Spotify duo, and cannot get access to the main parent account. Every time I do a password reset it goes to the other account
  • Vasil
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Change to email address already in use

hi, I have two accounts (A and B). Account A has my preferred email address but I don’t care about the contents and playlists etc.. How do I change the Account B email address to the one I’m using for A? Should I delete Account A and then change my a...

  • Newbie
  • hi, I have two accounts (A and B). Account A has my preferred email address but I don’t care about the contents and playlists etc.. How do I change the Account B email address to the one I’m using fo...
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
  • 164 Views
  • 1 replies
  • 0 likes

Annoying albums added without my consent

As a Premium member I expect to be able to customize my music. Why is it that when I go to my Albums section I see albums of artists I did not add. I just got a new car and I hook up my phone to it. I then go to select an album in My Library (emphasi...

  • Newbie
  • As a Premium member I expect to be able to customize my music.   Why is it that when I go to my Albums section I see albums of artists I did not add.   I just got a new car and I hook u...
  • Amandapesca
  • Visitor
  • 1305 Views
  • 3 replies
  • 0 likes
  • 1305 Views
  • 3 replies
  • 0 likes

Superuser Contribution Password Reset Due to Suspicious Activity - False Report

PlanPremiumCountryUS My Question or IssueEvery few months or so I get signed out of all devices, then receive an email stating: To protect your Spotify account, we've reset your password due to detected suspicious activity.You need to create a new pa...

  • Casual Listener
  • Plan Premium Country US   My Question or Issue Every few months or so I get signed out of all devices, then receive an email stating:   To protect your Spotify account, we've reset ...
  • loserMcloser
  • Regular
  • 3004 Views
  • 7 replies
  • 0 likes
  • Account
  • 3004 Views
  • 7 replies
  • 0 likes

12 months premium subscription not available anymore

Hello Last year i stopped having my card billed monthly and went on an annual payment plan as all my payments are made through a business, and thus i am saving a good deal of money on this plan. 1 invoice, 1 item to put into accounting, instead of 12...

  • Regular
  • Hello   Last year i stopped having my card billed monthly and went on an annual payment plan as all my payments are made through a business, and thus i am saving a good deal of money on this...
  • glitchysina
  • Newbie
  • 266 Views
  • 2 replies
  • 1 likes
  • Account
    Subscription
  • 266 Views
  • 2 replies
  • 1 likes

Account unintentionally marked for deletion?

PlanPremiumCountryUK My Question or IssueToday I tried to log into the desktop app of spotify but found I was logged out, when I attempted to log in again I was told that there is no email associated with a spotify account, however when I search for ...

  • Visitor
  •   Plan Premium Country UK    My Question or Issue Today I tried to log into the desktop app of spotify but found I was logged out, when I attempted to log in again I was told th...
  • Maxim
  • Spotify Star
  • 163 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 163 Views
  • 1 replies
  • 0 likes

I signed up with apple ID, how to I turn it off and be able to login with my email?

PlanPremiumCountryUSADeviceiPhone or DesktopOperating SystemiOS and Windows 11 My Question or IssueI signed up for my premium account and used apple ID to log in. Now I am trying to sign my kids up and cannot log them in with their ID unless I use mi...

  • Newbie
  • Plan Premium Country USA Device iPhone or Desktop Operating System iOS and Windows 11   My Question or Issue I signed up for my premium account and used apple ID to log in. Now I am tr...
  • Getc1
  • Visitor
  • 2032 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2032 Views
  • 2 replies
  • 0 likes

Mit dieser E-Mail-Adresse ist bereits ein Konto registriert

Ich bekomme ständig die Meldung eine E-Mail in meinem Konto das lit Facebook verknüpft ist zu hinterlegen. Die Mail Adresse wird aber nicht akzeptiert, ich hatte mit dieser mal kn Norwegen ein Konto, das ich nun aber deaktiviert habe. Dennoch bekomme...

  • Visitor
  • Ich bekomme ständig die Meldung eine E-Mail in meinem Konto das lit Facebook verknüpft ist zu hinterlegen. Die Mail Adresse wird aber nicht akzeptiert, ich hatte mit dieser mal kn Norwegen ein Konto,...
  • Maxim
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Error trying to log in

I tried to log in multiple times, but it keeps showing one of these errors, what should i do?PlanPremium

  • Casual Listener
  • I tried to log in multiple times, but it keeps showing one of these errors, what should i do? Plan Premium  
  • Nekidotta
  • Casual Listener
  • 142 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 142 Views
  • 1 replies
  • 0 likes

I redeemed the gift card, i didn't receive a confirmation email, no premium

I redeemed the gift card but didn't receive a confirmation email and don't have Spotify Premium, what should I do?

  • Visitor
  • I redeemed the gift card but didn't receive a confirmation email and don't have Spotify Premium, what should I do?
  • Maxim
  • Spotify Star
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

second duo account didn't changed region

Hey, my partner is the owner of the duo plan, he changed our region with new payment method, it worked. Now, on his device he can listen to tracks, that were previously unavailable, but I still can't listen these tracks on the second duo account, how...

  • Visitor
  • Hey, my partner is the owner of the duo plan, he changed our region with new payment method, it worked. Now, on his device he can listen to tracks, that were previously unavailable, but I still can't...
  • Maxim
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Premium Duo Plan NOT WORKING AGAIN

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This is the 2nd time we've paid for the premium duo plan and it is still not working!

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  ...
  • Maxim
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • Premium
  • 151 Views
  • 1 replies
  • 0 likes

Second duo account not premium

I signed up for duo today. My partners account is coming up as member on my plan but their account is not premium

  • Visitor
  • I signed up for duo today. My partners account is coming up as member on my plan but their account is not premium
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I merge two spotify accounts?

I recently discovered that I have two spotify accounts https://open.spotify.com/user/1241928806 and https://open.spotify.com/user/caleyvanular I'd like to merge the accounts so the active account 124198806 receives my username caleyvanular and all my...

  • Visitor
  • I recently discovered that I have two spotify accounts https://open.spotify.com/user/1241928806 and https://open.spotify.com/user/caleyvanular  I'd like to merge the accounts so the...
  • dani09121212121212
  • Visitor
  • 2264 Views
  • 5 replies
  • 0 likes
  • Account
  • 2264 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do you change your favorite artists?

I have a favorite song, and logged in with that song as my favorite but now I want to add one more to the favorites. How?Favorites: Upon joining Spotify, you have to chose favorite songs/artists, how do I change?

  • Visitor
  • I have a favorite song, and logged in with that song as my favorite but now I want to add one more to the favorites. How? Favorites: Upon joining Spotify, you have to chose favorite songs/artists, h...
  • BrokenGlasss
  • Casual Listener
  • 7664 Views
  • 3 replies
  • 1 likes
  • 7664 Views
  • 3 replies
  • 1 likes

Superuser Contribution How do I connect my email when it says that someone els has been using it?

When I try to connect my email address, it says that there is already another account using that email address.

  • Visitor
  • When I try to connect my email address, it says that there is already another account using that email address.
  • MihailY
  • Moderator
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Spotify forces me out when using my Mullvad VPN

Dear Spotify,For safety and privacy, I use a VPN. A very good one: Mullvad. I pay for it regularly.Ever since I started using this VPN, Spotify logs me out on grounds of 'suspicious activity'. Initially, I was forced to reset my password. Now I simpl...

  • Newbie
  • Dear Spotify, For safety and privacy, I use a VPN. A very good one: Mullvad. I pay for it regularly. Ever since I started using this VPN, Spotify logs me out on grounds of 'suspicious activity'...
  • Maxim
  • Spotify Star
  • 207 Views
  • 1 replies
  • 1 likes
  • 207 Views
  • 1 replies
  • 1 likes

Solved!! Incorrect location on concert recommendations

PlanPremium FamilyCountryCanadaDevicePixel 7Operating SystemAndroid 14 My Question or IssueMy emailed concert recommendations are recommending shows in Quebec, even though my location settings on my account are (and have always been) set to Ontario. ...

  • Casual Listener
  • Plan Premium Family Country Canada Device Pixel 7 Operating System Android 14   My Question or Issue My emailed concert recommendations are recommending shows in Quebec, even though my...
  • Claraaa1
  • Visitor
  • 2316 Views
  • 11 replies
  • 0 likes
  • Account
  • 2316 Views
  • 11 replies
  • 0 likes