Someone else is using my Spotify account

[staralfur11]

Hi there,

I've used my Spotify on a few laptops that haven't been my own, but have always signed out (to my knowledge). Lately, I've had my sessions paused due to signing in elsewhere, and have noticed random starred tracks in my account. I've just changed my password, but is there anything you can do to help?

Thanks,

S

[Richard]

---

@jintimus wrote:

You guys have done that already, but if you think doing it over will solve this problem, then sure.

I have read something about an error where itouch/iphone are registering as two machines due to the caches?

I am not sure if I read that right but it was from:

https://getsatisfaction.com/spotify/topics/iphone_offline_playlists_de_synced_3_device_limit

Anyway, please reset the devices for me again.

Let's try that.

Thank you! 😄

---

OK, done. This was a bug in a previous version of the iOS app yes - but it's been fixed since. Try reinstalling Spotify across all devices just to make sure.

[sctider]

I am also having this problem.  Could you help me out as well please? Will this kick them off my account and let me log back in? Thanks so much.

[Sam]

Sctider - Just logged everyone out for you. You should be prompted to log back in.

[Vermicide]

I'm also having this problem, and I would appreciate it greatly if someone could help me out with this. Thank you!

[meahtenoha]

Hi Vermicide - No one is signed into your account at the moment. Please sign in with your 'vermicide' username and Spotify password and you should be fine. 

If you want to change your password for extra security please click here. 

[misterfoss]

Hey David, i'm having the same problem, someone else is using my spotify, and I can't figure out who it is.
Changed the password, but didnt change a thing.

So could you or any moderator force a logout? 🙂

Much obliged!

-misterfoss

[Richard · Accepted solution]

---

@misterfoss wrote:

Hey David, i'm having the same problem, someone else is using my spotify, and I can't figure out who it is.
Changed the password, but didnt change a thing.

So could you or any moderator force a logout? 🙂

Much obliged!

-misterfoss

---

Done.

[misterfoss]

no problems so far, thx alot! 🙂

[Hellow]

Could I also get everything logged out for me?

[Swalbaard]

Same problem. My brother in law (Dave_art) is logged in at my premium account and I am getting all his messenges and so on. We have tried to solve this but can't figure out the problem. Would a forced log out help?

/Johan

[Sam]

Hellow - Just disconnected all devices from your account. I'd also change your password, just in case.

Swalbaard - If you log in with your username 'swalbaard' and your Spotify password, you should access your Premium without any of his info showing up.

[Vermicide]

I noticed that there were some tracks starred that I had never listened to before. If I could just have everyone logged out on my account it would make me feel better. I changed my password but I don't think it really helped. Sorry to bother you guys again lol. 

[Sam]

Vermicide - Just disconnected all devices currently logged in for you. Let us know how it goes.

[Vermicide]

So far so good. Thanks a lot guys!

[longcat]

Someone is using my spotify could you reset all my online connections plz

[Richard]

---

@longcat wrote:

Someone is using my spotify could you reset all my online connections plz

---

I've disconnected all active sessions on your account. Let us know if you still have problems.

[dickvandelae]

hey,

I've recently logged in at my friends house with spotify.

Now My account says that it is her account, and so does hers..

we can not play music at the same time, but we do use different log in names.

can you please help us?

hopfully you can help us.

[Liam]

---

@dickvandelae wrote:

hey,

I've recently logged in at my friends house with spotify.

Now My account says that it is her account, and so does hers..

we can not play music at the same time, but we do use different log in names.

can you please help us?

hopfully you can help us.

---

Hi, all you have to do is log out of that account by going to File >> Log out or pressing Ctrl+Shift+W:

The normal user can then login, and you can use your account again.

[dickvandelae]

hey,

I've recently logged in at my friends house with spotify.

Now My account says that it is her account, and so does hers..

we can not play music at the same time, but we do use different log in names.

can you please help us? i've logged out several times, but still her name keeps showing up.

hopfully you can help us.

[Liam]

---

@dickvandelae wrote:

hey,

I've recently logged in at my friends house with spotify.

Now My account says that it is her account, and so does hers..

we can not play music at the same time, but we do use different log in names.

can you please help us? i've logged out several times, but still her name keeps showing up.

hopfully you can help us.

---

Hi, if you have logged out, please try and uninstall spotify then install it again 🙂