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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2975 Views
  • 0 replies
  • 8 likes
  • Security
  • 2975 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455815 Views
  • 973 replies
  • 109 likes
  • Account
  • 455815 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202095 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202095 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110364 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110364 Views
  • 72 replies
  • 12 likes

Billed twice

Hi I notice on my credit card statement that I have been billed twice the the month of September if someone could please look into this for me would be much appreciated.

  • Newbie
  • Hi I notice on my credit card statement that I have been billed twice the the month of September if someone could please look into this for me would be much appreciated.
  • David
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Offline access withdrawn

I recently synced my music to my tablet and phone, now my PC is saying offline access withdrawn I have a feeling this is because my old iphone is still connected is there any thing that can be done about this?

  • Newbie
  • I recently synced my music to my tablet and phone, now my PC is saying offline access withdrawn I have a feeling this is because my old iphone is still connected is there any thing that can be done a...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Spotify not working in another country

We are using the program here on our desktop. Now my partner is at the moment in another country for a month holiday and wants to listen to Spotify over there on his laptop. I took especially the Ultimate package, so hat he could log on to the progra...

  • Newbie
  • We are using the program here on our desktop. Now my partner is at the moment in another country for a month holiday and wants to listen to Spotify over there on his laptop.   I took especia...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Solved!! no sounds

hello, I have a big problem,when I choose a music and click play, all it's ok, but there are no sounds. I don't understand why. all it's ok there are just no sound. I have try in youtube, and the sounds it's ok. it's happends just with spotify.if som...

  • Casual Listener
  • hello, I have a big problem, when I choose a music and click play, all it's ok, but there are no sounds. I don't understand why. all it's ok there are just no sound. I have try in youtube, and the s...
  • 4101
  • Newbie
  • 2014 Views
  • 7 replies
  • 0 likes
  • 2014 Views
  • 7 replies
  • 0 likes

Duplicate Account

Hi there, Months ago, I tried putting Spotify on my new computer (I had already downloaded Spotify onto my old computer and my iPhone as a paid user). But when I tried to set up this new instance of Spotify on my computer, it said I was entering my p...

  • Newbie
  • Hi there,   Months ago, I tried putting Spotify on my new computer (I had already downloaded Spotify onto my old computer and my iPhone as a paid user). But when I tried to set up this new i...
  • 197 Views
  • 0 replies
  • 0 likes
  • 197 Views
  • 0 replies
  • 0 likes

Account Issues

Hello, I have been unable to log into the mac or ios apps all day and am unable to save my profile without getting this error "Sorry, unhandled error" and when it does submit I get "No data sent". Whenever I go back to edit profile my DOB and Gender ...

  • Newbie
  • Hello, I have been unable to log into the mac or ios apps all day and am unable to save my profile without getting this error "Sorry, unhandled error" and when it does submit I get "No data sent". ...
  • keithlittle
  • Newbie
  • 326 Views
  • 1 replies
  • 1 likes
  • 326 Views
  • 1 replies
  • 1 likes

Using my e-mail account to create a Spotify account

Hi guys, I tried Spotify for 30 days. I used my Facebook account to log in Spotify. But I just want to create a Spotify account without using Facebook. However when trying to sign up using E-mail, it says that my e-mail is already taken. I'm guessing...

  • Visitor
  • Hi guys,   I tried Spotify for 30 days. I used my Facebook account to log in Spotify. But I just want to create a Spotify account without using Facebook. However when trying to sign up using...
  • user-removed
  • Not applicable
  • 2096 Views
  • 4 replies
  • 0 likes
  • 2096 Views
  • 4 replies
  • 0 likes

Really? This is a reply? From someone who isn't 12?

"Hi ya . I am sorry that you have had a few issues. I have sent in a team of lazer eyed sharks to sort out the payment details on your account. They have been zapping away.The found the problem. It was an old Spotify account you had that shared the s...

  • Newbie
  • "Hi ya . I am sorry that you have had a few issues. I have sent in a team of lazer eyed sharks to sort out the payment details on your account. They have been zapping away....
  • user-removed
  • Not applicable
  • 357 Views
  • 1 replies
  • 1 likes
  • 357 Views
  • 1 replies
  • 1 likes

Where'd the music go?

I was wondering how much this happens to the rest of you: 1-discover great new music 2-star the hell out of their songs 3-listen to said amazing music 4-less than a week later all but their EP are no longer available on Spotify 5-weep bitterly I jut ...

  • Newbie
  • I was wondering how much this happens to the rest of you:   1-discover great new music 2-star the hell out of their songs 3-listen to said amazing music 4-less than a week later all bu...
  • user-removed
  • Not applicable
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Still need help after i got hijacked. Playlists and subscription help

My account got hijacked and i haven't heard from Spotify support since a little over 24h ago. I was able to track down who hacked me (from an email) and contact him. He then said he was hacked aswell and he has called support for both google and appl...

  • Regular
  • My account got hijacked and i haven't heard from Spotify support since a little over 24h ago. I was able to track down who hacked me (from an email) and contact him. He then said he was hacked aswe...
  • Tallkotten
  • Regular
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Getting my CD's into Library

I feel like this must be a really simple thing but I have searched for HOURS and cannot find an answer. How do I get tracks from my CD's onto my Spotify library?! I mean you must be able to because the whole point of Spotify is to have your music all...

  • Casual Listener
  • I feel like this must be a really simple thing but I have searched for HOURS and cannot find an answer.  How do I get tracks from my CD's onto my Spotify library?!  I mean you must be able ...
  • wood95
  • Newbie
  • 10369 Views
  • 2 replies
  • 0 likes
  • 10369 Views
  • 2 replies
  • 0 likes

Playlist disappeared

My Playlists have all disappeared and I have logged out and in. Removed Spotify from my computer and downloaded Spotify again, all in vain. What could be done to retrieve mu playlists ? Many thanks for your help

  • Newbie
  • My Playlists have all disappeared and I have logged out and in. Removed Spotify from my computer and downloaded Spotify again, all in vain. What could be done to retrieve mu playlists ? Many thanks...
  • dexradio
  • Casual Listener
  • 452 Views
  • 3 replies
  • 0 likes
  • 452 Views
  • 3 replies
  • 0 likes

My account is in vortex?

I've made this account just so I'm able to post about my other account, which uses the email "f********@gmail.com". I don't know whats happened, but I try to log in and it says incorrect username/password. So I try to reset password, and it says acco...

  • Casual Listener
  • I've made this account just so I'm able to post about my other account, which uses the email "f********@gmail.com".   I don't know whats happened, but I try to log in and it says incorrect u...
  • Flamur
  • Casual Listener
  • 392 Views
  • 2 replies
  • 0 likes
  • 392 Views
  • 2 replies
  • 0 likes

Solved!! My suscription is spotify free but i'm unlimited

Hello,my suscription is spotify free and i paid spotify unlimited? Why?The user name of my login is the same that the user name who purchasing Spotify Unlimited. Thanks

  • Casual Listener
  • Hello, my suscription is spotify free and i paid spotify unlimited? Why? The user name of my login is the same that the user name who purchasing Spotify Unlimited.   Thanks   ...
  • jasabalete
  • Casual Listener
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

Someone is using my account, changed payment plan.

Hello! Someone else is using my Spotify account and has changed the payment plan as well. He has changed the email and password which is hindering me to change it back. I've sent support mails but i want this solved as fast as possible! EDIT: Also pl...

  • Regular
  • Hello!   Someone else is using my Spotify account and has changed the payment plan as well.    He has changed the email and password which is hindering me to change it back. I'...
  • Tallkotten
  • Regular
  • 374 Views
  • 4 replies
  • 0 likes
  • 374 Views
  • 4 replies
  • 0 likes

Spotify Premium i need help!

Hello! i have 1 year spotify premium and recently i got another year from my mom but i still have almost 10moths left from my old one, if i add the new one year will it just uppdate or will it give me 2years premium?

  • Casual Listener
  • Hello! i have 1 year spotify premium and recently i got another year from my mom but i still have almost 10moths left from my old one, if i add the new one year will it just uppdate or will it give m...
  • user-removed
  • Not applicable
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Lost my phone, how to prevent spotify from being used.

I lost my phone friday night, how do I de-authorize it from the website incase someone finds it and tries to connect to it using wifi? The phone service itself has been deactivated.

  • Newbie
  • I lost my phone friday night, how do I de-authorize it from the website incase someone finds it and tries to connect to it using wifi? The phone service itself has been deactivated.
  • Sam
  • Spotify
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Can't Access my Offline Mode on phone

Hello all. I cannot access my offline mode. It says that my license has expired but I checked on my account and I am paid through the end of the month. I contacted Spotify but with no answer. This is really making me mad as I pay for Spotify for the ...

  • Newbie
  • Hello all. I cannot access my offline mode. It says that my license has expired but I checked on my account and I am paid through the end of the month. I contacted Spotify but with no answer. This is...
  • Sam
  • Spotify
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

When i sign in using facebook, it comes up with someone else's email and username!

I am getting very tired of emailing spotify using the contact form and getting no reply. when i sign in using facebook, it comes up with someone else's account details! my name is kat and it comes up with xxfebixx also it is not my email address it i...

  • Casual Listener
  • I am getting very tired of emailing spotify using the contact form and getting no reply.  when i sign in using facebook, it comes up with someone else's account details! my name is kat and it ...
  • David
  • Spotify Legend
  • 1520 Views
  • 4 replies
  • 0 likes
  • 1520 Views
  • 4 replies
  • 0 likes

Error 101 - This bites!

I keep getting an error 101 message. SUPER frustrating I've uninstalled and reinstalled spotify. Nothing is working. Anyone out there with some troubleshooting help?

  • Regular
  • I keep getting an error 101 message.  SUPER frustrating  I've uninstalled and reinstalled spotify.  Nothing is working.  Anyone out there with some troubleshooting help?
  • David
  • Spotify Legend
  • 559 Views
  • 1 replies
  • 0 likes
  • 559 Views
  • 1 replies
  • 0 likes