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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Bittencourt
  • Spotify Star
  • 177152 Views
  • 189 replies
  • 13 likes
  • Account
    Free
  • 177152 Views
  • 189 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11590 Views
  • 6 replies
  • 11 likes
  • Security
  • 11590 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517363 Views
  • 986 replies
  • 113 likes
  • Account
  • 517363 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126285 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126285 Views
  • 74 replies
  • 12 likes

cannot download songs as i'm out of my country (clock is ticking)

live in UK currently in France and cannot choose purchases to download. I have 14 that I will loose after today. What can I do?

  • Regular
  • live in UK currently in France and cannot choose purchases to download. I have 14 that I will loose after today. What can I do?
  • indivisible
  • Regular
  • 312 Views
  • 2 replies
  • 0 likes
  • 312 Views
  • 2 replies
  • 0 likes

iDEAL payment option in the Netherlands

Hi, I would love to buy a subscription to Spotify because your service is great. However, like the majority of dutch people I do not own a credit card, nor do I have PayPal (terrible service with fraud cases). The main online payment method (also use...

  • Visitor
  • Hi,   I would love to buy a subscription to Spotify because your service is great.   However, like the majority of dutch people I do not own a credit card, nor do I have PayPal (ter...
  • user-removed
  • Not applicable
  • 604 Views
  • 2 replies
  • 1 likes
  • 604 Views
  • 2 replies
  • 1 likes

Spotify Unlimited

Why is Unlimited no longer offered? I wanted to renew but unable. I do not want premium.

  • Newbie
  • Why is Unlimited no longer offered? I wanted to renew but unable. I do not want premium.
  • Jude
  • Spotify Legend
  • 320 Views
  • 2 replies
  • 0 likes
  • 320 Views
  • 2 replies
  • 0 likes

Charged for 30 days free trial!!!!

I get Spotify Premium but i don't have 30 free days. Charge 9,99 € in my count 2 days after. Please help, i want my 30 trial days free

  • Newbie
  • I get Spotify Premium but i don't have 30 free days. Charge 9,99 € in my count 2 days after. Please help, i want my 30 trial days free
  • Peter__
  • Community Legend
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

SPOTIFY CONNECTION SUCKS!

I have had more connection interuptions than acceptable. I'm paying 9.99/month for your service and 50% of the time I can't play a song?! Don't say it's my Wifi, it's not. Don't say it's my cellular carrier (AT&T) when I have full connections, it's n...

  • Newbie
  • I have had more connection interuptions than acceptable.  I'm paying 9.99/month for your service and 50% of the time I can't play a song?! Don't say it's my Wifi, it's not.  Don't say it's ...
  • 846 Views
  • 0 replies
  • 6 likes
  • 846 Views
  • 0 replies
  • 6 likes

Deleted Facebook Account... Now I want to stop payments

I deleted my facebook but sice I signed up with facebook it won't let me stop my subscription. I want to make a new account and continue using spotify but I'm going to be billed tomorrow... for a month I'm not going to be able to use because I can no...

  • Visitor
  • I deleted my facebook but sice I signed up with facebook it won't let me stop my subscription. I want to make a new account and continue using spotify but I'm going to be billed tomorrow... for a mon...
  • Peter__
  • Community Legend
  • 479 Views
  • 1 replies
  • 0 likes
  • 479 Views
  • 1 replies
  • 0 likes

No e-card

Hi! 2 days ago i purchased an e-card for my friend but no e-mail for now. Can anybody help?

  • Casual Listener
  • Hi! 2 days ago i purchased an e-card for my friend but no e-mail for now. Can anybody help?
  • Peter__
  • Community Legend
  • 382 Views
  • 3 replies
  • 0 likes
  • 382 Views
  • 3 replies
  • 0 likes

Spotify - Do NOT buy!

Redeemed voucher for 3 months premium. Not working. Spotify don't reply at all. No contact details. No customer support. Very unhappy!

  • Regular
  • Redeemed voucher for 3 months premium. Not working. Spotify don't reply at all. No contact details. No customer support. Very unhappy!
  • Peter__
  • Community Legend
  • 1016 Views
  • 10 replies
  • 1 likes
  • 1016 Views
  • 10 replies
  • 1 likes

Deleted songs

Hi, I have starred the song "dear Mama" by tupac, but now all the versions is deleted? What happened?

  • Newbie
  • Hi, I have starred the song "dear Mama" by tupac, but now all the versions is deleted? What happened?
  • Peter__
  • Community Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Help I accidentally erased my favorite playlist!!!!

Can anyone pleeze help me? I have all my other playlists just the one is missing. (Its titled: Lets be indie hipsters ) I guess my pets dont like indie music?? My dog scared my cat and she walked across my keyboard and now I'm missing my favorite pla...

  • Newbie
  • Can anyone pleeze help me? I have all my other playlists just the one is missing. (Its titled: Lets be indie hipsters ) I guess my pets dont like indie music?? My dog scared my cat and she walked acr...
  • neo-x
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Invalid card

help says invalid card

  • Newbie
  • help says invalid card
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Errors and more errors

ERRORS: 1. inside account settings or account management you can edit the kind of notifications you get however this is not correct. I have get notices about friends who join spotify on NEVER yet I keep getting them. 2. It doesn't post the songs I do...

  • Visitor
  • ERRORS: 1. inside account settings or account management you can edit the kind of  notifications you get however this is not correct. I have get notices about friends who join spotify on NEV...
  • user-removed
  • Not applicable
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Accidently upgraded the wrong account

Hi. Apperently facebook en spotify login are tzo different accounts. I did not know that so i upgraded my facebook account from free to premium, instead of my account through spotify. This means that my facebook account now says premium, and my spoti...

  • Casual Listener
  • Hi. Apperently facebook en spotify login are tzo different accounts. I did not know that so i upgraded my facebook account from free to premium, instead of my account through spotify. This means that...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Solved!! accidently upgrated my facebook login

Hi. Apperently facebook en spotify login are tzo different accounts. I did not know that so i upgraded my facebook account from free to premium, instead of my account through spotify. This means that my facebook account now says premium, and my spoti...

  • Casual Listener
  • Hi. Apperently facebook en spotify login are tzo different accounts. I did not know that so i upgraded my facebook account from free to premium, instead of my account through spotify. This means that...
  • Liam
  • Community Legend
  • 360 Views
  • 3 replies
  • 0 likes
  • 360 Views
  • 3 replies
  • 0 likes

Unable to log into Spotify with Facebook on Mobile and Desktop

I am a premium user. Up until about 2 days ago, I was logging in and out with no problem. Now spotify doesn't recognize my facebook information. I also could not log into the website. I created this 'new account' just so I could post for some help. I...

  • Casual Listener
  • I am a premium user. Up until about 2 days ago, I was logging in and out with no problem. Now spotify doesn't recognize my facebook information. I also could not log into the website. I created this ...
  • jgo530
  • Casual Listener
  • 649 Views
  • 5 replies
  • 0 likes
  • 649 Views
  • 5 replies
  • 0 likes

When creating Radio from a track currently playing...

When creating Radio from a track currently playing...it would be awesome if the track that is playing continued to play out, and then the playlist transition into radio. If I'm creating radio from a track then I obviously like it and I really don't w...

  • Newbie
  • When creating Radio from a track currently playing... it would be awesome if the track that is playing continued to play out, and then the playlist transition into radio. If I'm creating radio fro...
  • Peter__
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Sorry, but we couldn't connect your Spotify account with Facebook...

Not having any luck logging into Spotify on my Ipad, Sonos can connect to it but the Spotify app keeps popping up with the message: "Sorry, but we couldn't connect your Spotify account with Facebook. Please try again." Tried many times, tried resetti...

  • Casual Listener
  • Not having any luck logging into Spotify on my Ipad, Sonos can connect to it but the Spotify app keeps popping up with the message: "Sorry, but we couldn't connect your Spotify account with Facebook....
  • Peter__
  • Community Legend
  • 1215 Views
  • 5 replies
  • 0 likes
  • 1215 Views
  • 5 replies
  • 0 likes

Solved!! Please help - Spotify & Facebook have fallen out and want a divorce

Hope someone can help... Have, inadvertantly, linked a Facebook account with my Spotify account - how do I delete the connection? Cheers

  • Casual Listener
  • Hope someone can help...   Have, inadvertantly, linked a Facebook account with my Spotify account - how do I delete the connection?   Cheers  
  • Bob2theBeat
  • Casual Listener
  • 379 Views
  • 2 replies
  • 0 likes
  • 379 Views
  • 2 replies
  • 0 likes

Premium -> Free -> Premium

Hi, My credit card expired in September and so my account became a Free one. I submitted my new credit card informations few days ago and I would like my account to be Premium but it seems that there is a bug when I try. I have to submit my Facebook ...

  • Casual Listener
  • Hi,   My credit card expired in September and so my account became a Free one.     I submitted my new credit card informations few days ago and I would like my account to ...
  • berenaud
  • Casual Listener
  • 315 Views
  • 4 replies
  • 1 likes
  • 315 Views
  • 4 replies
  • 1 likes

Payment after cancellation?

Earlier today I created a Spotify Premuim account, however I was having problems with my Facebook account. This led to me creating 2 accounts, and immediatley cancelling both of these accounts. Will I still be charged for this month on both accounts,...

  • Casual Listener
  • Earlier today I created a Spotify Premuim account, however I was having problems with my Facebook account. This led to me creating 2 accounts, and immediatley cancelling both of these accounts. Will ...
  • meahtenoha
  • Spotify
  • 379 Views
  • 5 replies
  • 0 likes
  • 379 Views
  • 5 replies
  • 0 likes