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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 406161 Views
  • 958 replies
  • 107 likes
  • Account
  • 406161 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175880 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175880 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100015 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100015 Views
  • 68 replies
  • 10 likes

Upgrade to premium hasn't registered

Hi there, I recently upgraded my account from Free user to Premium. When I purchased it the site was telling me I could upgrade unless I logged into my desktop NOT as an administrator. I set a new user and tried again but now can't get back to the do...

  • Newbie
  • Hi there,   I recently upgraded my account from Free user to Premium. When I  purchased it the site was telling me I could upgrade unless I logged into my desktop NOT as an administrato...
  • Richard
  • Community Legend
  • 170 Views
  • 2 replies
  • 0 likes
  • 170 Views
  • 2 replies
  • 0 likes

Solved!! CHARGED TWO TIMES FOR CANCELLING MY SUBSCRIPTION!!

SOMEONE NEEDS TO STOP THESE PAYMENTS. THIS IS GOING TO PUT MY ACCOUNT INTO NEGATIVE NUMBERS. WHY IS THERE NO HELP LINE TELEPHONE NUMBER?! How can you people run a business like this? I'm taking my business elsewhere I want my money BACK. I want a REF...

  • Casual Listener
  • SOMEONE NEEDS TO STOP THESE PAYMENTS. THIS IS GOING TO PUT MY ACCOUNT INTO NEGATIVE NUMBERS.   WHY IS THERE NO HELP LINE TELEPHONE NUMBER?!   How can you people run a business like ...
  • Richard
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Have been charged for one months Umlimited Subscription and it wont let me donwload anything!1

Hi I subscribed to the 'umlimited' spotify and it has charged me £4.99 and said I have this until the 5th September 2012, I then unsubscribed and it wont let me download anything. Surely as I have been charged, I shoud still be able to use the 'umlim...

  • Casual Listener
  • Hi   I subscribed to the 'umlimited' spotify and it has charged me £4.99 and said I have this until the 5th September 2012, I then unsubscribed and it wont let me download anything. Sur...
  • Sam
  • Spotify
  • 226 Views
  • 6 replies
  • 0 likes
  • 226 Views
  • 6 replies
  • 0 likes

Privacy worries and facebook linking

Just some short feedback as I am cancelling my Spotify subscription at the end of this month due to the poor privacy offered to paying customers. I will move to Rdio for the time being as they recently launched in Finland. I will consider returning i...

  • Casual Listener
  • Just some short feedback as I am cancelling my Spotify subscription at the end of this month due to the poor privacy offered to paying customers. I will move to Rdio for the time being as they recent...
  • Stupify
  • Community Legend
  • 206 Views
  • 1 replies
  • 1 likes
  • 206 Views
  • 1 replies
  • 1 likes

Double charged, inactive account.

Hi I'm subscribing through my mobile service provider Telia here in Sweden. When I noticed that I've been charged for Spotify 2 times per months for 8 months i asked them to cancel one of the subscriptions (according to them it looked like i had 2 ac...

  • Newbie
  • Hi   I'm subscribing through my mobile service provider Telia here in Sweden. When I noticed that I've been charged for Spotify 2 times per months for 8 months i asked them to cancel one o...
  • meahtenoha
  • Spotify
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Over capacity on number of devices

I've gone through my fair share of phones since signing up for Spotify premium, so now when I log into my newest one, it automatically logs me out and I'm unable to play any of my playlists or even search for music. If I can't use it on this phone I ...

  • Newbie
  • I've gone through my fair share of phones since signing up for Spotify premium, so now when I log into my newest one, it automatically logs me out and I'm unable to play any of my playlists or even s...
  • MattSuda
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Cancelling This Months Spotify

I recently found out that I don't have enough money to pay for this month and it was suppose to be cancelled today. Can I have in any way this whole month cancelled cause if they do take the money out it will put my bank balance in the negative and w...

  • Casual Listener
  • I recently found out that I don't have enough money to pay for this month and it was suppose to be cancelled today. Can I have in any way this whole month cancelled cause if they do take the money ou...
  • MattSuda
  • Spotify Star
  • 147 Views
  • 3 replies
  • 0 likes
  • 147 Views
  • 3 replies
  • 0 likes

Random Playlists disappearing

I logged into my Spotify to discover several of my playlists were gone. It seems random (not alphabetical), though my largest playlists were the ones spared. Is there anyway to bring them back? I really liked them =(

  • Newbie
  • I logged into my Spotify to discover several of my playlists were gone. It seems random (not alphabetical), though my largest playlists were the ones spared. Is there anyway to bring them back? I rea...
  • MattSuda
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Solved!! Need help now!

I've been activating Spotify Premium and on my account online it says that I got it, but when I start the program and Spotify on my iPhone it still got Spotify Free. Why doesn't work?? I really need it to work quite now, because my 10 hours is used a...

  • Casual Listener
  • I've been activating Spotify Premium and on my account online it says that I got it, but when I start the program and Spotify on my iPhone it still got Spotify Free. Why doesn't work?? I really need ...
  • MattSuda
  • Spotify Star
  • 229 Views
  • 3 replies
  • 0 likes
  • 229 Views
  • 3 replies
  • 0 likes

I can't listen to Spotify

Okay, so I've tried this many times before. For some reason Spotify tells me that I've used my time of the day and it keeps telling me that for the next couble of days (3-5) so I can't listen to any music. I don't get it I thougt Spotify was a free m...

  • Newbie
  • Okay, so I've tried this many times before. For some reason Spotify tells me that I've used my time of the day and it keeps telling me that for the next couble of days (3-5) so I can't listen to any ...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Facebook login issues

I recently got spotify through my facebook account and was told that i could use my email address as my username.. I know i've entered my password correctly and I have entered both my email address and the numbered code i was given as a username. It ...

  • Newbie
  • I recently got spotify through my facebook account and was told that i could use my email address as my username.. I know i've entered my password correctly and I have entered both my email addre...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Charged twice! this is not fair!

You spotify have charged my twice Order IDDateProduct descriptionPrice 98752643019 2012-08-05 1 month of Spotify Unlimited £4.99 98752612014 2012-08-05 1 month of Spotify Unlimited £4.99 I have got in contact you via email "contact us" im quite annoy...

  • Casual Listener
  • You spotify have charged my twice Order ID Date Product description Price 98752643019 2012-08-05 1 month of Spotify Unlimited £4.99 98752612014 2012-08-05 1 month o...
  • Liam
  • Community Legend
  • 323 Views
  • 3 replies
  • 0 likes
  • 323 Views
  • 3 replies
  • 0 likes

moneybookers creditcard declined!!!

Hi all, I'm trying to enable the 30 days trial of spotify Austria with my moneybookers mastercard. But when i try to register my card I receive the following message: Declined, please check or change payment details. Since moneybookers is a UK Compan...

  • Casual Listener
  • Hi all,   I'm trying to enable the 30 days trial of spotify Austria with my moneybookers mastercard. But when i try to register my card I receive the following message: Declined, please...
  • Sam
  • Spotify
  • 1321 Views
  • 1 replies
  • 0 likes
  • 1321 Views
  • 1 replies
  • 0 likes

Time limit on beta account?

Hi!My account was created via an invite code when Spotify still was in the beta phase.Now what I know is that these account wasn't affected by the timelimit when the time and 5-plays/track limits was introduced.I know that the last limit is gone and ...

  • Casual Listener
  • Hi! My account was created via an invite code when Spotify still was in the beta phase. Now what I know is that these account wasn't affected by the timelimit when the time and 5-plays/track limits...
  • Sam
  • Spotify
  • 472 Views
  • 3 replies
  • 0 likes
  • 472 Views
  • 3 replies
  • 0 likes

Double payment?

I unsubscribed my Spotify Account whan I had until march25th left. Then I Resubscribed and Spotify took another monthly 99SEK from my account. I'm counting on that I won't have to pay double even thou I unsubscribed. Has anyone else seen this problem...

  • Casual Listener
  • I unsubscribed my Spotify Account whan I had until march25th left. Then I Resubscribed and Spotify took another monthly 99SEK from my account. I'm counting on that I won't have to pay double even tho...
  • Sam
  • Spotify
  • 565 Views
  • 3 replies
  • 0 likes
  • 565 Views
  • 3 replies
  • 0 likes

i want to delete my spotify account but im connected to facebook

i want to delete my account and i keep getting told to go to contact form and it doesnt work, spotify keep sending me links to here. Help?

  • Visitor
  • i want to delete my account and i keep getting told to go to contact form and it doesnt work, spotify keep sending me links to here. Help?
  • Sam
  • Spotify
  • 415 Views
  • 2 replies
  • 0 likes
  • 415 Views
  • 2 replies
  • 0 likes

Paid for Unlimited, have receipt, Spotify says I have Free

I had a free account on another computer, upgraded to Unlimited, downloaded the software, paid and received confirmation, yet Spotify still shows I have a Free account. Someone help, or cancel my account now, please. Thanks.

  • Visitor
  • I had a free account on another computer, upgraded to Unlimited, downloaded the software, paid and received confirmation, yet Spotify still shows I have a Free account.  Someone help, or cancel ...
  • Sam
  • Spotify
  • 352 Views
  • 4 replies
  • 0 likes
  • 352 Views
  • 4 replies
  • 0 likes

cross platform usage - premium account not recognised

Hello, I purchased a premium account on my Mac. Every now and then I have to use my PC for other pieces of work. If I use spotify on my PC I still get adverts even though I'm logged in with the same account I purchased my subscription through. Is the...

  • Casual Listener
  • Hello,   I purchased a premium account on my Mac. Every now and then I have to use my PC for other pieces of work. If I use spotify on my PC I still get adverts even though I'm logged in wit...
  • Sam
  • Spotify
  • 542 Views
  • 4 replies
  • 0 likes
  • 542 Views
  • 4 replies
  • 0 likes

Album Won't Play In Spotify, HELP!

Hey, So I downloaded 3 of the Weeknd's albums off of their website onto my computer, which I thought was pretty cool that he does. For some reason, though, one of the albums (House of Balloons) will not play in Spotify. I tried deleting it and downlo...

  • Music Fan
  • Hey,   So I downloaded 3 of the Weeknd's albums off of their website onto my computer, which I thought was pretty cool that he does.  For some reason, though, one of the albums (House of ...
  • Dinler
  • Casual Listener
  • 1383 Views
  • 6 replies
  • 1 likes
  • 1383 Views
  • 6 replies
  • 1 likes

Song Vanished

So, I was listening to a playlist the other day and it had about 13 songs on it. I went back to the same playlist and it is now missing 6 songs. These songs cannot even be found in all of spotify. Where could they have gone? Is there some sort of not...

  • Newbie
  • So, I was listening to a playlist the other day and it had about 13 songs on it.  I went back to the same playlist and it is now missing 6 songs. These songs cannot even be found in all of ...
  • MattSuda
  • Spotify Star
  • 541 Views
  • 4 replies
  • 1 likes
  • 541 Views
  • 4 replies
  • 1 likes