Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 306818 Views
  • 870 replies
  • 98 likes
  • Account
  • 306818 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140331 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140331 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81396 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81396 Views
  • 64 replies
  • 9 likes

PayPal asks for Creditcard

Hi!i dont have a creditcardBut i have a PayPal account with money on it.Everytime i want to pay, PayPal asks for my creditcard.i press the butten for a other way to pay and PayPal shows Saldo:And there is no amount after Saldo?I want premium! But Pay...

  • Newbie
  • Hi! i dont have a creditcard But i have a PayPal account with money on it. Everytime i want to pay, PayPal asks for my creditcard. i press the butten for a other way to pay and PayPal shows S...
  • user-removed
  • Not applicable
  • 2833 Views
  • 10 replies
  • 0 likes
  • 2833 Views
  • 10 replies
  • 0 likes

Help with deleting account connected to facebook please

I want to delete my account. but it seems that is no clue of deleting account connected to facebook.Some people say you must add Delete, behind your email. Since i connected to facebook i cant. Please can some one help me to delete my account, Thank ...

  • Visitor
  • I want to delete my account. but it seems that is no clue of deleting account connected to facebook. Some people say you must add Delete, behind your email. Since i connected to facebook i cant. &n...
  • meahtenoha
  • Spotify
  • 539 Views
  • 3 replies
  • 0 likes
  • 539 Views
  • 3 replies
  • 0 likes

Solved!! Nokia X6

Hi. Im trying to login to Spotify - im a premium user. Spotify is accepted in my phone.Usually I login with my facebook but my phone doesent show login with facebook.I have tried to delete spotify and downloading facebook and then download spotify ag...

  • Newbie
  • Hi.   Im trying to login to Spotify - im a premium user. Spotify is accepted in my phone. Usually I login with my facebook but my phone doesent show login with facebook. I have tried to dele...
  • Sam
  • Spotify
  • 767 Views
  • 1 replies
  • 0 likes
  • 767 Views
  • 1 replies
  • 0 likes

Can't log in on iPhone

I got a 404 error logged out of spotify tried to log back in didn't work. So I re installed the app on my iPhone and I still can't log in

  • Newbie
  • I got a 404 error logged out of spotify tried to log back in didn't work. So I re installed the app on my iPhone and I still can't log in
  • Sam
  • Spotify
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Account is not reconized anymore

Good morning, Since this morning my account login doesn't seem to work anymore on both my iphone and sonos system. I already loged out en logid back in to see if that can solve the oroblem but its still keeps saying " account login is not reconized" ...

  • Music Fan
  • Good morning, Since this morning my account login doesn't seem to work anymore on both my iphone and sonos system. I already loged out en logid back in to see if that can solve the oroblem but its st...
  • Bryanenkelly
  • Music Fan
  • 362 Views
  • 7 replies
  • 0 likes
  • 362 Views
  • 7 replies
  • 0 likes

Solved!! [Unspecified] Upgrade to premium without a creditcard

Can I get Spotify premium i my phone without register my creditcard.? I have a 600 skr giftcard.

  • Regular
  • Can I get Spotify premium i my phone without register my creditcard.? I have a 600 skr giftcard. 
  • Richard
  • Roadie
  • 1782 Views
  • 8 replies
  • 0 likes
  • 1782 Views
  • 8 replies
  • 0 likes

Can't log in at all

Hi I have a spotify premium account and am currently on holiday in Mexico. I cant log in via my mobile devices at all. Doesnt make a difference whether i use FB or spotify log in´s Any idea´s?

  • Casual Listener
  • Hi I have a spotify premium account and am currently on holiday in Mexico. I cant log in via my mobile devices at all. Doesnt make a difference whether i use FB or spotify log in´s   Any idea´...
  • paulyt140
  • Casual Listener
  • 317 Views
  • 3 replies
  • 0 likes
  • 317 Views
  • 3 replies
  • 0 likes

Can't add any friends on my spotify

Does anyone know where I can add more friends? I'm only getting the friends Ive favourited, but can't add any more :S

  • Newbie
  • Does anyone know where I can add more friends? I'm only getting the friends Ive favourited, but can't add any more :S
  • 431 Views
  • 0 replies
  • 0 likes
  • 431 Views
  • 0 replies
  • 0 likes

I paid but i still get a message

Please I need help I paid but a still can't listen to any music because I get a message saying a need premium. Please what do I do.

  • Newbie
  • Please I need help I paid but a still can't listen to any music because I get a message saying a need premium. Please what do I do.
  • licenced
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • 135 Views
  • 1 replies
  • 0 likes

Buying a E card for myself but don't get the redeem code

I bought a giftcard to myself, and the payment is done, but I don't get the mail with the redeemcode. The money has med charged, but I don't get the mail, what to do? Mvh Jimmy

  • Newbie
  • I bought a giftcard to myself, and the payment is done, but I don't get the mail with the redeemcode. The money has med charged, but I don't get the mail, what to do?   Mvh Jimmy
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

SPOTIFY ON THE WEB

Hi to all !!!!I dont know where i have to post this message, i havent found any category that adjust to this term. My question if I could do a customization of the player, but for web version, not for desktop.We have searched in many sites, and we co...

  • Newbie
  • Hi to all !!!! I dont know where i have to post this message, i havent found any category that adjust to this term.   My question if I could do a customization of the player, but for web vers...
  • Grayson
  • Roadie
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Payed but still get a message when I log in ..

..that Spotify hasn't been able to take money from my account! When I look at my account it says that 99SEK will be drawn from mu account on April21. Why do I get the message now???

  • Music Fan
  • ..that Spotify hasn't been able to take money from my account! When I look at my account it says that 99SEK will be drawn from mu account on April21. Why do I get the message now???
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

my sonos account wont recognie my upgrade tp premium

I purchased spotufy premium but when I try to log on through sonos it says my spotify account does not support sonos which I take to mean that it does not identify that I have purchased premium. What can I do??

  • Casual Listener
  • I purchased spotufy premium but when I try to log on through sonos it says my spotify account does not support sonos which I take to mean that it does not identify that I have purchased premium. &nbs...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

Facebook profile linked to Spotify is not mine! (more)

Please help! The Spotify account *I PAY FOR* and share with my boyfriend automatically switched to link to his FaceBook. Even the billing info switched to his name, but with my credit card info! I can't even fill out the 'HELP' form because it sends ...

  • Casual Listener
  • Please help!  The Spotify account *I PAY FOR* and share with my boyfriend automatically switched to link to his FaceBook.    Even the billing info switched to his name, but with my ...
  • David
  • Spotify Legend
  • 493 Views
  • 3 replies
  • 0 likes
  • 493 Views
  • 3 replies
  • 0 likes

why we need to have all the time advertissement?,

I have upgrade but I receive always advertisement . but I will have a list for the funerals of my daugther without these voice saying spotify blalala how I can dothanks

  • Newbie
  • I have upgrade but I receive always advertisement . but I will have a list for the funerals of my daugther without these voice saying spotify blalala how I can do thanks  
  • David
  • Spotify Legend
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Solved!! Cannot Login at all :(

Hi, usually I login with spotify details vs FB, but decided to add app this morning so I can share and now I cannot sign in at all. Keep getting text to use a code vs password, have been trying for an hour to no avail can't access anything on Spotify...

  • Casual Listener
  • Hi, usually I login with spotify details vs FB, but decided to add app this morning so I can share and now I cannot sign in at all. Keep getting text to use a code vs password, have been trying for a...
  • Sam
  • Spotify
  • 446 Views
  • 4 replies
  • 0 likes
  • 446 Views
  • 4 replies
  • 0 likes

Created new account - preference & history were imported from an account previously used on machine

Hi There, I'm actually a bit bummed out. I've sent support requests on this topic 2x over the last 2 weeks through the contact forum. No response. Oh well, this is my last resort before forgetting about Spotify... I've been waiting forever for Spotif...

  • Visitor
  • Hi There,   I'm actually a bit bummed out. I've sent support requests on this topic 2x over the last 2 weeks through the contact forum. No response. Oh well, this is my last resort before forg...
  • Richard
  • Roadie
  • 574 Views
  • 3 replies
  • 0 likes
  • 574 Views
  • 3 replies
  • 0 likes

Reset trial?

I have previously been a premium member and now I cannot sign up for the free trial. The reason I'm after it is to test the Android app. Is there a way to get a second trial? I don't think I ever took the trial option on my account.

  • Visitor
  • I have previously been a premium member and now I cannot sign up for the free trial. The reason I'm after it is to test the Android app. Is there a way to get a second trial? I don't think I ever too...
  • Sam
  • Spotify
  • 2450 Views
  • 1 replies
  • 0 likes
  • 2450 Views
  • 1 replies
  • 0 likes

Where is the player?!???

I have spotify installed. I'm registered. I was able to use it on my last hard drive but since having a new hard drive installed I've had to re-install spotify. Okay, fine. I've done that. BUT I CAN'T GET TO THE PLAYER! WHERE IS IT? What do I click o...

  • Newbie
  • I have spotify installed. I'm registered. I was able to use it on my last hard drive but since having a new hard drive installed I've had to re-install spotify. Okay, fine. I've done that. BUT I CAN'...
  • Sam
  • Spotify
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Change owner of Playlist

Hi folks, I want to change the owner of this playlist (La Gramola de Xombit) from me (@nakuto) to this user (@albert.frutos). Is this possible? Thanks in advance, Regards,

  • Newbie
  • Hi folks,   I want to change the owner of this playlist (La Gramola de Xombit) from me (@nakuto) to this user (@albert.frutos). Is this possible?   Thanks in advance,   Regards,
  • user-removed
  • Not applicable
  • 2327 Views
  • 1 replies
  • 0 likes
  • 2327 Views
  • 1 replies
  • 0 likes