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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81682 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
657080 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
738221 Views
18 replies
29 likes
Hello, I have a Spotify premium service and I accidentally deleted a playlist that is very important to me, named Nancy Party. I synch up with 2 devices, my work computer and my personal Mac Pro. I am having a party tomorrow and I need to have that p...
Hello, I have a Spotify premium service and I accidentally deleted a playlist that is very important to me, named Nancy Party. I synch up with 2 devices, my work computer and m...
Casual Listener
421 Views
2 replies
0 likes
I returned from France today and my account is repeatedly coming up with the above error message. I have chnaged my password but this is not helping at all. Bit of a shame to be paying for something that interrupts your tunes every 30s.... Any help m...
I returned from France today and my account is repeatedly coming up with the above error message. I have chnaged my password but this is not helping at all. Bit of a shame to be paying for something ...
Newbie
1248 Views
4 replies
0 likes
I recently bought a £10 gift card and redeemed the code for 15 song downloads, but my account says I have no downloads. What can I do?
I recently bought a £10 gift card and redeemed the code for 15 song downloads, but my account says I have no downloads. What can I do?
Community Legend
342 Views
3 replies
0 likes
Dear musiclovers, I go to China at septebre 12th. I am there till Februari 2013. Is it possible to enjoy my spotify music there? Is it possible to have the same options and music as when i'm here in the Netherlands? I hope you can help me.
Dear musiclovers, I go to China at septebre 12th. I am there till Februari 2013. Is it possible to enjoy my spotify music there? Is it possible to have the same options a...
Newbie
23995 Views
15 replies
0 likes
Hello. I was logged in by another phone, and it is still logged in at that phone, how can i log out that when i am here and the person dont want to log out, can i do so spotify is logging off from everywhere? its my account, and i only want to have o...
Hello. I was logged in by another phone, and it is still logged in at that phone, how can i log out that when i am here and the person dont want to log out, can i do so spotify is logging off from ev...
Community Legend
7211 Views
15 replies
2 likes
Hi I want to sign up for Spotify but when I try i am automatically signed in to my sisters account through my facebook accout. Is it possible to unlink these to enable me to sign up from scratch for my own account. Thanks Tamsin
Hi I want to sign up for Spotify but when I try i am automatically signed in to my sisters account through my facebook accout. Is it possible to unlink these to enable me to sign up ...
Regular
546 Views
4 replies
0 likes
Renewed my Premium sub... still cant play anything.
Renewed my Premium sub... still cant play anything.
Not applicable
441 Views
7 replies
0 likes
Well, it is interesting to note that by calling my subject "Account Hacked!" - about 10 different subjects all came up with the same concept. Ugh. My Premium Account has been hacked. I have left 4 "messages" on the support web form with only one auto...
Well, it is interesting to note that by calling my subject "Account Hacked!" - about 10 different subjects all came up with the same concept. Ugh. My Premium Account has been hacked....
Spotify
1186 Views
14 replies
0 likes
There is no "disconnect from facebook" in preferences, it say "connect to facebook" instead but it still says I'm using my old facebook when I'm in spotify. This is getting on my nerves, please halp.
There is no "disconnect from facebook" in preferences, it say "connect to facebook" instead but it still says I'm using my old facebook when I'm in spotify. This is getting on my nerves, please halp.
Roadie
3310 Views
18 replies
0 likes
I have been trying to contact Spotify for months and recieve no reply. I have charged twice since November 2011 a month for an account in my name and also it seems Im paying for another user as well not known to me through my bank account. Countless ...
I have been trying to contact Spotify for months and recieve no reply. I have charged twice since November 2011 a month for an account in my name and also it seems Im paying for another user as well ...
Spotify Legend
384 Views
2 replies
0 likes
Hiya, I was just wondering if anyone could help me out. I have forgotten my spotify password and can not access the password reset email as its being sent to an email address I no longer have access to (I registered with my uni email address and now ...
Hiya, I was just wondering if anyone could help me out. I have forgotten my spotify password and can not access the password reset email as its being sent to an email address I no longer have acces...
Spotify Legend
565 Views
1 replies
0 likes
hello, i created an account on spotify using facebook and upgraded to unlimited. well, i wanna take a pause from facebook, so what i did is deaktivating my facebook-account. now, when i log in to spotify, it activates my facebook-account again, don't...
hello, i created an account on spotify using facebook and upgraded to unlimited. well, i wanna take a pause from facebook, so what i did is deaktivating my facebook-account. now, when i log in t...
Community Legend
1684 Views
10 replies
0 likes
my 2 daughters want 1 spotify account but they have 2 FB accounts how do we manage?
my 2 daughters want 1 spotify account but they have 2 FB accounts how do we manage?
Community Legend
398 Views
4 replies
0 likes
Hello..Ive try'd to change my spotify country settings, on the site, and on facebook. But none of them works, what the hell do I do?
Hello.. Ive try'd to change my spotify country settings, on the site, and on facebook. But none of them works, what the hell do I do?
Spotify
281 Views
1 replies
0 likes
So, my problem is that even though I've updated my playlist, added a bunch of more songs and anted to share it on facebook, when I do it, shows its old name which I changed about a month ago, and shows the old songs. Makes me mad, because I don't lik...
So, my problem is that even though I've updated my playlist, added a bunch of more songs and anted to share it on facebook, when I do it, shows its old name which I changed about a month ago, and sho...
Newbie
14182 Views
12 replies
4 likes
I will be forced to pursue legal action if j don't get a response and I don't receive my refund! I canceled my subscription and no one is doing anything about helping me!
I will be forced to pursue legal action if j don't get a response and I don't receive my refund! I canceled my subscription and no one is doing anything about helping me!
Spotify
452 Views
2 replies
0 likes
The Dead Skeletons are a band from Iceland that I learned about from NPR.ORG. I'd love to be able to access them from Spotify.
The Dead Skeletons are a band from Iceland that I learned about from NPR.ORG. I'd love to be able to access them from Spotify.
Casual Listener
358 Views
2 replies
0 likes
hey there, im new with spotify premium, i go on mobile and i have downloaded some songs... but...have i BOUGHT them? will i pay them? or have i turned on off-line mode? help please
hey there, im new with spotify premium, i go on mobile and i have downloaded some songs... but... have i BOUGHT them? will i pay them? or have i turned on off-line mode? help please
Spotify
226 Views
1 replies
0 likes
Hello there! I suspect another user to be using my spotify account. I probably logged in at some party and checked the remember password box. I want spotify forget my password at any IP-address (computer). This way my music isn't being stopped all th...
Hello there! I suspect another user to be using my spotify account. I probably logged in at some party and checked the remember password box. I want spotify forget my password at any IP-ad...
Spotify
213 Views
1 replies
0 likes
Hi I was wondering if I could get a refund on my recent subscription. I signed up for the 1 month trial, but forgot to cancel my subscription by the end of the trial. I have already canceled my subscription on the day I was charged. I cancelled becau...
Hi I was wondering if I could get a refund on my recent subscription. I signed up for the 1 month trial, but forgot to cancel my subscription by the end of the trial. I have already canceled my subsc...
Spotify
237 Views
1 replies
0 likes
