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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286879 Views

529 replies

34 likes

Account
Free
  • 286879 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13611 Views

6 replies

11 likes

Security
  • 13611 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540048 Views

990 replies

114 likes

Account
  • 540048 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129582 Views

74 replies

12 likes

Account
Login
Premium
  • 129582 Views
  • 74 replies
  • 12 likes

Solved!! Offline synced on more then 3 devices message?!

I often get a message on my iPhone from spotify that I have offline playlists synced on more then 3 devices, and I have an option if I want to save my offline playlists on my telefone the message says that I just should quit and restarts spotify.BUT ...

Newbie

I often get a message on my iPhone from spotify that I have offline playlists synced on more then 3 devices, and I have an option if I want to save my offline playlists on my telefone the message say...

Richard

Community Legend

61213 Views

378 replies

12 likes

  • 61213 Views
  • 378 replies
  • 12 likes

Solved!! Someone else is using my spotify account at the same time as me.

This is annoying. I let someone else use my spotify account once. Now this person is permanently logged in through his own facebook account...at least this is how I think it works, His name and facebook picture shows up at the top of the right corner...

Newbie

This is annoying.   I let someone else use my spotify account once. Now this person is permanently logged in through his own facebook account...at least this is how I think it works,   ...

Richard

Community Legend

43767 Views

169 replies

2 likes

  • 43767 Views
  • 169 replies
  • 2 likes

Solved!! Someone else is using my Spotify account

Hi there, I've used my Spotify on a few laptops that haven't been my own, but have always signed out (to my knowledge). Lately, I've had my sessions paused due to signing in elsewhere, and have noticed random starred tracks in my account. I've just c...

Casual Listener

Hi there,   I've used my Spotify on a few laptops that haven't been my own, but have always signed out (to my knowledge). Lately, I've had my sessions paused due to signing in elsewhere, and h...

Richard

Community Legend

33571 Views

264 replies

6 likes

  • 33571 Views
  • 264 replies
  • 6 likes

Solved!! Can't purchase music :(

Hi there! I'm trying to purchase mp3 downloads of some songs, but I can't because there's a problem with the login window that pops up (with the heading 'Sign-in to purchase music'). My spotify username is different to my email address, but that wind...

Casual Listener

Hi there! I'm trying to purchase mp3 downloads of some songs, but I can't because there's a problem with the login window that pops up (with the heading 'Sign-in to purchase music'). My spotify usern...

adrianoconnor

Casual Listener

1026 Views

2 replies

0 likes

  • 1026 Views
  • 2 replies
  • 0 likes

Solved!! 70 downloads in error

My spotify account is telling me that I have 70 downloads to use, I have just been charged £45 for this although I did NOT make these downloads nor is there anything in the download section. I do not understand how this would have happened. How do I ...

Casual Listener

My spotify account is telling me that I have 70 downloads to use, I have just been charged £45 for this although I did NOT make these downloads nor is there anything in the download section.  I ...

Peter__

Community Legend

620 Views

5 replies

0 likes

  • 620 Views
  • 5 replies
  • 0 likes

C

Cómo escucho música? No se supone que esto es para eso? Hay trescientasmil opciones, llevo 20 minutos navegando en la página, y todavía no he podido hacerme con ninguna opción de "Escuchar música". Echo de menos mi cómoda y rápida página de rockola.....

Newbie

Cómo escucho música? No se supone que esto es para eso? Hay trescientasmil opciones, llevo 20 minutos navegando en la página, y todavía no he podido hacerme con ninguna opción de "Escuchar música". E...

Rocio

Spotify Legend

226 Views

2 replies

0 likes

  • 226 Views
  • 2 replies
  • 0 likes

Merge facebook en original account

Hi,Yesterday I ordered facebook premium.. In spotify nothing changed and i still had commercials.I just detected the problem.I have two accounts. (this one, and a facebook one)I did always use my facebook account and all playlists are in that one.But...

Newbie

Hi, Yesterday I ordered facebook premium.. In spotify nothing changed and i still had commercials. I just detected the problem. I have two accounts. (this one, and a facebook one) I did always ...

Peter__

Community Legend

180 Views

1 replies

0 likes

  • 180 Views
  • 1 replies
  • 0 likes

logging on with a new pc

anyone help with the loss of my premium status when i log on with a new pc? all details are the same, but spotify is showing i'm not a premium member, when i am. thanks

Visitor

anyone help with the loss of my premium status when i log on with a new pc? all details are the same,  but spotify is showing i'm not a premium member, when i am. thanks

Sam

Spotify

146 Views

1 replies

0 likes

  • 146 Views
  • 1 replies
  • 0 likes

CHANGEMENT D'IDENTIFICATION

Bonjour, Je me connecte actuellement avec mon compte Facebook. voulant connecter un appareil Hifi, ce qui semble impossible en se connectant avec Facebook, je souhaiterais supprimer ce moyen de connexion et pouvroir créer un accès direct. je ne trouv...

Newbie

Bonjour, Je me connecte actuellement avec mon compte Facebook. voulant connecter un appareil Hifi, ce qui semble impossible en se connectant avec Facebook, je souhaiterais supprimer ce moyen de c...

Rocio

Spotify Legend

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Irrelevant radio based on playlist

When I start the radio based on my Loved tracks - Last.fm playlist - I only get 99% of classical, while in the original playlist it's barely 30% of classical. Why is it happening? PS: as a temporary solution I've created another playlist with all cla...

Gig Goer

When I start the radio based on my Loved tracks - Last.fm playlist - I only get 99% of classical, while in the original playlist it's barely 30% of classical.   Why is it happening...

292 Views

0 replies

3 likes

  • 292 Views
  • 0 replies
  • 3 likes

Spotify Account No Longer Active???? Please help!

I have been having problems wih spotify for a few weeks and I've searched everywhere and re-installed and everything, basically I was using spotify premium on my phone and it logged me out and when I tried to log back in, it was log in for a few seco...

Newbie

I have been having problems wih spotify for a few weeks and I've searched everywhere and re-installed and everything, basically I was using spotify premium on my phone and it logged me out and when I...

618 Views

0 replies

1 likes

  • 618 Views
  • 0 replies
  • 1 likes

Charged for subscription after cancellation.

Hi, I hope someone can help me fix this. I cancelled my spotify premium trial well before the 30 days, but it has still charged me for it. I would like to ask if this can be reversed? I have blocked future payments through PayPal. Thanks.

Casual Listener

Hi,   I hope someone can help me fix this.   I cancelled my spotify premium trial well before the 30 days, but it has still charged me for it.   I would like to ask if this...

agw97

Casual Listener

235 Views

2 replies

0 likes

  • 235 Views
  • 2 replies
  • 0 likes

Who sees your spotify social?

Can you see everyone who can view your music? It seems someone has added me by my spotify user name instead of facebook. While this is fine, I wonder who else has done that. Can you tell anywhere all o0f the people who view or can view your profile? ...

Newbie

Can you see everyone who can view your music? It seems someone has added me by my spotify user name instead of facebook. While this is fine, I wonder who else has done that. Can you tell anywhere all...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Subscription payment issues

I am having trouble paying for premium subscription. I have used and payed for premium for the last two years and now my payment won't go through. I've checked reasons as to why this is happening and nothing can explain it. 1: My country in profile i...

Casual Listener

I am having trouble paying for premium subscription. I have used and payed for premium for the last two years and now my payment won't go through. I've checked reasons as to why this is happening and...

Sam

Spotify

798 Views

6 replies

0 likes

  • 798 Views
  • 6 replies
  • 0 likes

Playlists gone, premium gone - HELP!

Today after my son had been using the computer, I noticed when I went on to Spotify all my playlists were gone and my premium subscription gone. It was like I had a new account? I thought he must have done something but from reading several posts ive...

Visitor

Today after my son had been using the computer, I noticed when I went on to Spotify all my playlists were gone and my premium subscription gone. It was like I had a new account? I thought he must hav...

David

Spotify Legend

516 Views

8 replies

0 likes

  • 516 Views
  • 8 replies
  • 0 likes

Solved!! Netflix - var är erbjudandet?

Har läst att man som premiumkund ska få testa Netflix året ut, men inte fått något sådant erbjudande. Hur gör man?

Casual Listener

Har läst att man som premiumkund ska få testa Netflix året ut, men inte fått något sådant erbjudande. Hur gör man?

cloudflyer

Newbie

1794 Views

8 replies

0 likes

  • 1794 Views
  • 8 replies
  • 0 likes

signed up for a free trial 7 months ago and cancelled, charged 9.99 7 months later.

I signed up for spotify premium 7 months ago. i wake up this morning to find a $9.99 charge on my account, which is fine because I was thinking about singing up again, but my account says I'm still using free. I dont care that i was charged I just wa...

Newbie

I signed up for spotify premium 7 months ago. i wake up this morning to find a $9.99 charge on my account, which is fine because I was thinking about singing up again, but my account says I'm still u...

Peter__

Community Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Extra Charges

I bought two Spotify gift cards, first one I accidentally redeemed a one month premium and so I had to buy a second one. I got charged twice under each transaction (total of FOUR $9.99 charges). Long story short, I spoke to someone and they CANCELLED...

Regular

I bought two Spotify gift cards, first one I accidentally redeemed a one month premium and so I had to buy a second one. I got charged twice under each transaction (total of FOUR $9.99 charges). Long...

thechangela

Regular

961 Views

8 replies

0 likes

  • 961 Views
  • 8 replies
  • 0 likes

Horribly slow customer service. Terrible payment processing UI.

HI Spotify, Listen I purcahed 3 products. I got charged for 1 extra. That you have not yet solved. I had to go to my bank and get BAC or TAC numbers. Spotify Customer service response takes 12 -24 hours. I know they are solving it. But this is 2012 a...

Casual Listener

HI Spotify, Listen I purcahed 3 products. I got charged for 1 extra. That you have not yet solved.  I had to go to my bank and get BAC or TAC numbers. Spotify Customer service response tak...

Peter__

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

LoginS

Hello All, Before I purchase a Spotify account I wanted to know whether or not I can login on my computer and phone simultaneously. Thanks!

Newbie

Hello All,   Before I purchase a Spotify account I wanted to know whether or not I can login on my computer and phone simultaneously.   Thanks!

meahtenoha

Spotify

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes