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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2934 Views
  • 0 replies
  • 8 likes
  • Security
  • 2934 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 455600 Views
  • 973 replies
  • 109 likes
  • Account
  • 455600 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202018 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202018 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110271 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110271 Views
  • 72 replies
  • 12 likes

Spotify - Not Facebook.

Hello I signed up to use Spotify a few years ago, with a username "hchau". A month ago, I accidentally linked my Facebook account to my Spotify account, which appears to have caused problems with logging into my original Spotify account. - I do NOT w...

  • Visitor
  • Hello   I signed up to use Spotify a few years ago, with a username "hchau".   A month ago, I accidentally linked my Facebook account to my Spotify account, which appears to have ca...
  • Sam
  • Spotify
  • 543 Views
  • 3 replies
  • 1 likes
  • 543 Views
  • 3 replies
  • 1 likes

can't upgrade to premium! please.help.

For some reason I cannot purchase a premium account. Subscribed to 30 day trial but has now gone back to free Spotify and won't let me upgrade. Have tried to contact "support" team but no reply!

  • Newbie
  • For some reason I cannot purchase a premium account. Subscribed to 30 day trial but has now gone back to free Spotify and won't let me upgrade. Have tried to contact "support" team but no reply!
  • David
  • Spotify Legend
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! Linking new facebook account to spotify.

Hey!Well, I've created myself a new Facebook account, problem is, Spotify is still linked to my other one.First of all, I didn't sign up to Spotify with facebook account, it was already created before they linked, so it should be possible to link Spo...

  • Casual Listener
  • Hey! Well, I've created myself a new Facebook account, problem is, Spotify is still linked to my other one. First of all, I didn't sign up to Spotify with facebook account, it was already created...
  • willsaug
  • Casual Listener
  • 408 Views
  • 2 replies
  • 0 likes
  • 408 Views
  • 2 replies
  • 0 likes

All playlist are gone and replaced with somebodies else

Today I checked my spotify and wanted to add a song. And all a sudden als my playlist (2 year work) are gone! And now I have 4 playlistst that are not mine. If i check my most played songs i see it is my account with picture. But beside that all my p...

  • Casual Listener
  • Today I checked my spotify and wanted to add a song. And all a sudden als my playlist (2 year work) are gone! And now I have 4 playlistst that are not mine.    If i check my most played...
  • hopje123
  • Casual Listener
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Stupid numbers for usernames.

Hi spotify, I'd like to meet the genius who decided it was nice to default everyone who registers through facebook as a bunch of random numbers. I really like seeing my friends show up as random numerics. I guess customers are so important to spotify...

  • Newbie
  • Hi spotify, I'd like to meet the genius who decided it was nice to default everyone who registers through facebook as a bunch of random numbers. I really like seeing my friends show up as random nume...
  • banzai
  • Newbie
  • 524 Views
  • 2 replies
  • 1 likes
  • 524 Views
  • 2 replies
  • 1 likes

Solved!! When I import local files and they are also on Spofity - which one is imported?

Ok, so if I have song locally and it's also available on Spotify, when I play it from Spotify does it play Spotify file or my local file?Also, similar question: if I save file to a playlist and download it to my mobile for offline use, will it downlo...

  • Regular
  • Ok, so if I have song locally and it's also available on Spotify, when I play it from Spotify does it play Spotify file or my local file? Also, similar question: if I save file to a playlist and d...
  • Liam
  • Community Legend
  • 830 Views
  • 1 replies
  • 0 likes
  • 830 Views
  • 1 replies
  • 0 likes

Payment problems!

Hi! I've had spotify premium since may last year and it has all worked fine until I had to change the card I was paying with (it expired) I changed the information for payment and it worked fine for about 1 month until now when it all of the sudden s...

  • Newbie
  • Hi! I've had spotify premium since may last year and it has all worked fine until I had to change the card I was paying with (it expired) I changed the information for payment and it worked fine fo...
  • Liam
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Deleting my account

I have read a number of entries about deleting the account. I followed the instructions adding .del at the end of my email but the account is still there. The username is jamogoqui and the email address is jgonzalezmila@gmail.com. Can you please help...

  • Newbie
  • I have read a number of entries about deleting the account. I followed the instructions adding .del at the end of my email but the account is still there. The username is jamogoqui and the email addr...
  • Liam
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Solved!! I'm pretty sure this is not what I paid for...

I was happily using Spotify up to yesterday when I was suddenly switched to free service. I last paid on the 28th August so I was pretty baffled and annoyed to be getting adverts thrown at me for something I have paid for. I realised after this that ...

  • Casual Listener
  • I was happily using Spotify up to yesterday when I was suddenly switched to free service. I last paid on the 28th August so I was pretty baffled and annoyed to be getting adverts thrown at me for som...
  • Richard
  • Community Legend
  • 575 Views
  • 10 replies
  • 0 likes
  • 575 Views
  • 10 replies
  • 0 likes

Best of Doo Wop Playlist songs are mismatched - how can we notify label to fix?

Hi -I was listening to this playlist: Best of Doo Wop (2007)by Various Artists2007 Goldenlane Records. It has like 3 discs of music, and its great ,but the song/artists are mismatched, so you click on a song, and its really the song that is before or...

  • Newbie
  • Hi - I was listening to this playlist:   Best of Doo Wop (2007) by Various Artists 2007 Goldenlane Records.   It has like 3 discs of music, and its great ,but the song/artists are mi...
  • bassopr0fundo
  • Casual Listener
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

cancel account

I thought i canceled my subscription last month. Only to be charged again this month. I tried again to cancel and it tells me to enter my password to finalize cancellation. When i enter password it brings me to a screen to download program. I emailed...

  • Newbie
  • I thought i canceled my subscription last month. Only to be charged again this month. I tried again to cancel and it tells me to enter my password to finalize cancellation. When i enter password it b...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Impossible to purchase spotify premium

I have had premium for a few months. Then I got a new card and forgot to change the card number on my payment information, of course spotify stopped working. However, I have now changed the card number and tried to pay for premium again but it just w...

  • Regular
  • I have had premium for a few months. Then I got a new card and forgot to change the card number on my payment information, of course spotify stopped working. However, I have now changed the card numb...
  • Hanne91
  • Regular
  • 255 Views
  • 3 replies
  • 0 likes
  • 255 Views
  • 3 replies
  • 0 likes

Paid for 40 downloads. Money taken out of account, but no downloads?

Can anyone help ? Paid for 40 downloads. Money taken out of account, but no downloads? Have logged out of account and back in again but downloads are not showing. Have contacted spotify and have had no reply. Not a very good service me thinks and am ...

  • Casual Listener
  • Can anyone help ?  Paid for 40 downloads.  Money taken out of account, but no downloads? Have logged out of account and back in again but downloads are not showing.  Have contacted spo...
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Slightly bizarre problem with Spotify...

Not sure what's going on with this one, but it's a bit odd. I've been listening to Bon Iver of late, over the past few days or so. 'For Emma, Forever Ago' in the main, as it happens. Spotify will play the first four tracks without any problem, but on...

  • Casual Listener
  •   Not sure what's going on with this one, but it's a bit odd. I've been listening to Bon Iver of late, over the past few days or so. 'For Emma, Forever Ago' in the main, as it happens. S...
  • Roy_Davis
  • Casual Listener
  • 279 Views
  • 2 replies
  • 0 likes
  • 279 Views
  • 2 replies
  • 0 likes

Cancel Subscription

Hi There, I made a mistake on subscription. I was meant to subscribe on my mobile and I didnt realise that I was signing up on the desktop version so I cancelled the subscription right away. Is there anyway to check that its cancelled and my money wi...

  • Newbie
  • Hi There,   I made a mistake on subscription. I was meant to subscribe on my mobile and I didnt realise that I was signing up on the desktop version so I cancelled the subscription right awa...
  • David
  • Spotify Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Solved!! Facebook scam?

HelloI'm trying to figure out whether this is a Facebook scam or not. It most likely is. Check out this URL: http://gratisspotify.net/The registrant of the domain is some Danish guy: Administrative Contact: Larsen, Patrick l4rsen@hotmail.com Birkeheg...

  • Music Fan
  • Hello I'm trying to figure out whether this is a Facebook scam or not. It most likely is. Check out this URL: http://gratisspotify.net/ The registrant of the domain is some Danish guy:  ...
  • David
  • Spotify Legend
  • 1532 Views
  • 1 replies
  • 0 likes
  • 1532 Views
  • 1 replies
  • 0 likes

Billed twice

Hi I notice on my credit card statement that I have been billed twice the the month of September if someone could please look into this for me would be much appreciated.

  • Newbie
  • Hi I notice on my credit card statement that I have been billed twice the the month of September if someone could please look into this for me would be much appreciated.
  • David
  • Spotify Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Offline access withdrawn

I recently synced my music to my tablet and phone, now my PC is saying offline access withdrawn I have a feeling this is because my old iphone is still connected is there any thing that can be done about this?

  • Newbie
  • I recently synced my music to my tablet and phone, now my PC is saying offline access withdrawn I have a feeling this is because my old iphone is still connected is there any thing that can be done a...
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

Spotify not working in another country

We are using the program here on our desktop. Now my partner is at the moment in another country for a month holiday and wants to listen to Spotify over there on his laptop. I took especially the Ultimate package, so hat he could log on to the progra...

  • Newbie
  • We are using the program here on our desktop. Now my partner is at the moment in another country for a month holiday and wants to listen to Spotify over there on his laptop.   I took especia...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Solved!! no sounds

hello, I have a big problem,when I choose a music and click play, all it's ok, but there are no sounds. I don't understand why. all it's ok there are just no sound. I have try in youtube, and the sounds it's ok. it's happends just with spotify.if som...

  • Casual Listener
  • hello, I have a big problem, when I choose a music and click play, all it's ok, but there are no sounds. I don't understand why. all it's ok there are just no sound. I have try in youtube, and the s...
  • 4101
  • Newbie
  • 2013 Views
  • 7 replies
  • 0 likes
  • 2013 Views
  • 7 replies
  • 0 likes