Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
For the past 6 weeks without fail I cannot listen to anything, stops and stars every few seconds it's awful, it has been every single night without fail,this is the only time I realty get to sit down and listen and I can't, Im basically paying for th...
I'm having problems with getting Spotify Unlimited. I'm trying to get Spotify Unlimited, but when I try to pay for it, the page says that I have the wrong password. I've logged out and logged in, but the same message appears everytime "Sorry, wrong p...
I know this may seem like a basic question however I have Spoitfy Free. What do I actually get with this?
Am I missing something here? The instructions state to go to your subscription page to update your payment information. However, when I get to my subscription page it only shows me the payment information that I want to change. It doesn't provide a b...
Hey Guys. You do an awsome job, and i really love Sotify. BUT, my Starred account just got wiped off all my songs, exept two. I just added the ones i could find, but jesus i would love the get the hole list back. Can you help me? ' John-o
I have been given a load of old tosh by spotify. As soon as i cancel mt subscription they contact me with a so called solution to my problem & all it is is a link to re new my subscription. Come on spotify deal with my problem & help me access music ...
I wanted to know if you can sync offline lists with iPods without buying the songs you are gooing to sync. Thanks for the help
hey.. i can't get premium i had to change my card, so when i try to get a new premium it don't work i need to change my card detalie but i can't do it?? Were can i do this and how i have look on the subscriptions site but it don't stand there please ...
I can't cancel my premium subscription. When i input my password details it says "Incorrect password".I am using spotify through Facebook - and I am using the real password, since i easily managed to log onto both spotify and facebook a minute ago.Wh...
Hi, like others i lost my original account. I can see that I have to log in by using my original username. However, I do not remember. My ID is 113313965.... How do I find my username.... LJ
The title pretty much sums it up. I haven't signed in from a facebook account, so I literally have no friends added on here, which is how I like it. Yet I seem to have two people showing up to the right that I haven't got a clue about. Who are they a...
Spotify people, I reported my issue of disappearing playlists on 23/02/12, on 02/03/2012 you emailed me thanking me for my patience and saying you were running final checks and I should hear from you again within 24 hours. I haven't heard anything fr...
Buenos días , hoy he mirado el tiempo restante para finalizar el mes de prueba de spotify y he visto que quedan pocos dias. He ido a cancelar la suscripción y me pide la contraseña de la cuenta de spotify ( que es la misma que la del facebook porque ...
Hi. . Have some issues with my premium. All the playlists is gone and ive been downgraded to the regular. Cant enter my premium at all and no recipts at all in the log for payment. But I have payed and had it working at least a year. Dont find any su...
Hi, After reviewing 7 different streaming providers I picked spotify. I thought I would sign up for spotify to have on my phone and I was looking to go premium but unfortunately spotify forces me to load the Facebook app which I don't want loaded bec...
Me suscribi con una tarjeta de seguridad virtual, que solo vale para esa vez y ahora no me pueden cobrar y yo tampoco puedo cambiar el numero de la tarjeta con el mismo usuario, creo que les falta ese detalle, pues hay gente que no quiere meter su ta...
Hi there, I was offered a 30 days free of charge suscription. I introduced my card as required, and it said that my 30 days started today. I tried to listen to a song but it didnt let me cause I already listened to it 5 times, it said that I had to u...
Problems with spotify al week, can't make a connection. I have been asking questions all week, just get a standard mail saying , we will be back wiyh you in 3 days, no way, don't like it at all Rienk
I have been a dedicated Spotify Premium user until recently (4 months ago) with over 1 year of Premium server (that's over 100 EUROS dedicated to spotify). This afternoon I log into spotify and notice there are many songs/tracks highlighted in Purple...