Spotify Duo account manager change / audiobooks assigned to the wrong account

[JosiahWilliams]

My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank account. With the rollout of audiobooks included with premium, we are now realizing that only the account manager (which is assigned to my wife's account) is the only account able to listen to audiobooks. My wife does not care for audiobooks but I fully planned on listening; however, there does not seem to be a way to change account managers at any point in time after the account has been opened.

Because of this structure, my wife's access to audiobooks goes to waste and I cannot access the books I'd otherwise be listening to. Is there something I am missing or am I just completely out of luck? Really hope there's a solution to this issue as it seems like something that should be addressed.

[JosiahWilliams]

Hi there folks,

Thanks for reaching out. 

As you mentioned, at the moment only the plan managers of Duo or Family subscriptions have access to audiobooks, so if necessary, you can switch the owners like so - have the current owner cancel the subscription, wait until all accounts revert to free (on the next billing date) and then the new manager can make a new plan and invite the members again. Keep in mind that going from one owner to another counts as a switch of plans, so this procedure can only be done once every 12 months, as otherwise the members may face issues joining.

Hope this helps.

[Carvinmartin]

I concur with all this chatter in what a pain in the **bleep** it is to switch managers. It really shouldn't be hard to code and release. And then I find out today my premium account monthly fee is going up 24% at the end of the year. wth! What possibly could this serve other than padding shareholder demands. Are we going to get 24% more value? Very unlikely!

[juanma_3]

I have the same issue. What a mistake not to give both users access to audiobooks 

[juanma_3]

I have the same issue. I was paying 7 usd and cancelled my plan yo get a duo, thinking both accounts are premium, and just realized this. Not very good marketing nor product experience.