Spotify doesn't work

[jorun009]

My spotify stopped working a couple a days ago. I couldn't search for music. Today my playlists stopped working to, so I can't listen to anything now! I have a premium account and I payed for this month! <br>When I try to see my playlists it's loading and then says "something went wrong" <br>Why is it not working? <br>

[Josh]

Hello!

Have you tried a clean install? You can follow the instructions here to do that 🙂 Also, what OS are you using?

[jorun009]

I've tried a clean install and it didn't work.It's working on my computer but not on my iPhone. The iPhone has iOS 7.0.4.

[Joe · Accepted solution]

Could you try restarting your device by holding the Home and Lock buttons together for 10 seconds.

[jorun009]

Thanks. Now my playlists are back !

[Joe]

Awesome, enjoy your music 🙂

[tattoonerd]

I just got spotify, nothing will load, the loading circle spins and spins
I did get it to play a song
i cant search.. my profile doesn;t load
i did reinstall
i have windows.. this is on my pc

[Peter__]

@tattoonerd - Are you getting any error messages? Could you try unticking both "Enable Hardware Acceleration" options in the Edit > Preferences menu then restarting Spotify (File > Exit and Relaunch)?

[Jijefran]

Peter I had the same problem, I went though the settings and noticed that my apps was off. I turned it back On

[Tomas_c]

I have tried all all the steps mentioned above. Non worked for me. It works fine on my laptop but nothing on my iphone. It's incredibly frustrating as i just payed for first month. 

[Alex701]

How do you do this for Android?