Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify friends activity empty/not updating

Solved!

Spotify friends activity empty/not updating

Plan

Premium

Country

Finland

Device

Pc

Operating System

Windows 10

 

My Question or Issue

For several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. This has been going on for far too long for it to be a problem on my end as I have changed my devices, settings, and other things to try and fix it. I have reinstalled Spotify and my OS but nothing helps. I also see no friends through my Facebook integration even after disconnecting and reconnecting my Facebook profile multiple times. All my settings are the same as my friends and he can see his friend activity but I can't. I already posted about this problem once, and was told it would fix itself but that was months ago. This is very infuriating as it has been going for so long.

spotifyhelp.png
spotifyhelp2.png
Reply
Top Answer
Loneliest_Cabin
Spotify

We have seen the reports of people saying Friend Feed is not working for them, and we are happy to investigate specific cases, because as far as we are aware, there are no issues with Friend Feed working.

 

Firstly, it’s important to restate that ALL users had “Share my listening activity on Spotify” turned off as default - so users you followed and saw in your Friend Feed in the past, will no longer show in your Friend Feed, UNLESS they turned “Share my listening activity on Spotify” back on. 

 

Also worth noting that you don’t need Facebook set up for Friend Feed to work.

 

Having said that, all of the below must be true for users to show in your Friend Feed:

 

  • You must be following the friend whose activity you want to see.
  • The friend must have enabled the setting to publish their activity:
    • Share my listening activity on Spotify - toggled on.
  • The friend must have played more than 30 seconds of a track on iOS, Android or Desktop in the last 7 days.
  • This can’t be in a Private Session.
  • Also you should both have restarted the App at some point recently.

 

If all of this is true for you and your friend and they don’t show up in your Friend Feed, then:

 

  • We need you, and the friend you are following, to post here saying you give us permission to check your accounts.
  • We need explicit written permission from both of you.
  • We can't test this with one person's username and permission.  
  • It’s enough to post here, we can find your username based on your Community profile. 

 

Once we have this we can do some checking. Thanks all.

970 Replies

I'm so glad I'm not alone! I've been googling this and installing and uninstalling and logging out and logging back in and refollowing people and nothing has changed, but I know that some of my friends that I asked also have theirs set to public and I'm still not seeing it!

109921_0-1638835186577.png

Turning on "See what your friends are playing" and "Share my listening activity on Spotify" doesn't work. Still the same after doing a clean reinstall and logging in and back out, also doesn't work with my other account. What do?

Nah change this back. The great majority of users are not going to know about this or turn this on so you're effectively killing off the social aspect of Spotify. If people didn't want to share what they were listening to they would not add that friend or they would simply use a private listening session.

Change this back. This effectively kills the social aspect of Spotify since most people won't know to turn this on and asking every single person to do that is a ridiculous solution. If people wanted to hide what they were listening too they wouldn't add friends or theyd use a private sessions. Will consider going to apple music since the social aspect is the main draw of spotify which you are killing off.

Asking every single person to do that is a ridiculous solution. If people wanted to hide what they were listening too they wouldn't add friends or theyd use a private sessions. Will consider going to apple music since the social aspect is the main draw of spotify which you are killing off.

True af !! Like literally we need to go ask our friend one by one??? That was such a **bleep**ing**bleep** ideas i've heard. Oh, come on !!

I'm facing this issue for 1 week now & it seems I'm not the only one facing this issue.

Actually, the thing is even after you turn on that 'Share your listening activity' setting I can't see anyone's listening activity while they are actually listening to music I can see it on discord. 

Please check the below screenshot:

Screenshot (2299).jpg

The problem with this setting is that we are many users of Spotify which of course follows our friends. We can ask them to go and re-enable this option. But we might also follow people we do not know in real life. For example, musicians and creators of playlists enable us to get new inspiration and discover new music by seeing what they are listening to. That is a good a really good feature, but the Friend Activity is pretty much meaningless now if people are not aware that they need to activate it. Why have Spotify applied this change from the previous default setting and at the same time failed to make their users aware of it?

I agree 100%

I have done that the last 2 weeks, and nothing works folks...you better go deeper into it, because even updating the soft of the computer or reinstalling Spotify, nothing seems to work...

Hello friends, my Spotify friend activity was suddenly deleted. My friends say it's okay, they can see me, but I haven't seen them for a week. I have to exit the app, go back so I can see what my friends are listening to. I followed all the directions. Log on/off, uninstall/reinstall, power on/off, internet, etc. it doesn't work at all! I've been trying to reach the authorities for a week and I'm trying to fix it. Please, help me!

what's the point of doing this? this is how i met my favorite actor, and i was quite enjoying it! don't fix what's not broken 

That’s quite unfortunate, as seeing friend activity is an interesting social way to find new music and appreciate other listeners’ tastes, even if one does not know the person closely. I wish Spotify would turn the default setting back to “on”. 

I'm tremendously disappointed in the update. I enjoyed following users on Spotify and watching them pop up on my friend feed when they listened to music. I was introduced to a lot of artists that I wouldn't have otherwise thought to listen to on my own. I understand Spotify's intention and that they meant well, but it was such a pleasure to log on and see what my friends are listening to. I know they've suggested informing your friends about the update so they can go into their settings and readjust them so they're visible again, but you don't necessarily have contact with everyone you're following. Please return to how it was previously, because should anyone want to have a private listening session they always had that option anyway. 

 

Operating System

Windows 10

 

My Question or Issue

These past couple days my friend activity has not been updated even though my friends have been listening to music. Just recently, after refreshing Spotify, my friends activities is completely gone. It tells me to sharing activity and to enable "See friend activity" but even when turning it on and off multiple times, my friends activities will not show and the text telling me to turn it on is still there. I know that my friends all have show friend activity on, they aren't in a private session, and they're playlists are public but nothing is showing.

spotifyt firends.png

You're not alone my friend. I'm having the same problem since the day I saw my Wrap Up for 2021! I really hope Spotify fixes this or at least acknowledges it publicly; I'm growing impatient and friend activity is one of the main reasons I enjoy using Spotify over others!!! 

Same problem here - I even reset the app in settings and nothing changed. I don't think uninstalling would fix it.

I agree because the only way for their listening activity to appear again is if they realise or you tell them yourself and it just feels weird to do especially if you arent close with that person. I wish spotify could just turn it back on as people are unaware that it turned off in the first place.

We all know there are some friends that don't know Spotify shares their listening activity. It feels very awkward to tell them "hey look I'd like to continue stalking you because I love your taste in music could you go to your Spotify settings and enable sharing?"

It would have been so much better had you sent out a push notification saying "Take control of your privacy: Check your sharing settings now" and take users to the relevant setting so they could have disabled it if they wished to; most users wouldn't have done that. Simply deactivating sharing silently removed a huge chunk of value from your app, and frankly: That was just a bad product management decision driven by fear.

That doesn't change the fact that I *do* understand the privacy implications, and I'm sure the whole sharing feature wouldn't get into the product anymore if it came up today, but I'm very sad to see the most important way for me to discover new music gone.

i'm a huge fan of Bradley Steven Perry and i've been following him on spotify since September, listening to his music let me meet him and get to know how he is as a person and he seemed like a chill guy, he also got me hooked up on nice songs he listens to, just like i said to a spotify assistant yesterday, people do not watch **bleep** on spotify and there's nothing criminal about listening to others' music

Suggested posts