Spotify premium gone new phone

[Kathryn-1977]

I have just got a new I phone 5s I installed the app it say I only have free account. It also logged my daughter out as she shares my account of her phone and all play lists have gone

[osornios]

Normally this happens when a duplicate account exists, one with a spotify username / password and one with your facebook details.

Just logout, and log back in using the account login that appears in your spotify receipt email, which should be your original spotify username. That's the one with the Premium features.

More information can be found here:

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Please-read-Missing-playlists-Premi...