Spotify support hasn't responded yet to my question

[RobertovNL]

Hi,

I tried to change my bankaccount on spotify. I Think it I made an misstake because a got een email welcoming me for a premium account. So now there has been an withdrawal from both my bankingaccounts. I tried to contact support in the Netherlands. But that was last sunday. I have not heard anything form support so I don't know if my queston is being processed or anything. Hope someone can help with this.

Greetings Roberto

[tumbsor · Accepted solution]

Have you checked your spam or junk emails? Because the messages might go there.

[RobertovNL · Accepted solution]

Absolutly right. I found the email in my junkbox. Spotify was actually quite fast with responding. 🙂 Thanks