Stole my money

[kizukioku]

I paid the $.99 for the 3 month premium. I haven't gotten it at all. Spotify wont even register that I paid for it. My bank account shows I did though. I can't contant spotify staff. I emailed them and I got an auto-mail back which has no solutions at all to my problem. I'm extreamly fustrated. How do I get my money back or premium? I signed up on my phone. It said enjoy premium yet I'm not getting it. They don't have a number to call. Any solutions? Has this happened to anyone else?

Please reply if you know what is going on. I have to go to work. For faster replies and contact feel free to kik me at Disorder Dolli or xKizuKiokux.

Thank you so much.

[LordRollin]

Hi @kizukioku. Go ahead and reply directly back to that auto-reply you received. That will open up a ticket with support and get you a reply within about a day or so. Please let me know if you run into an trouble along the way or if there's something else I can help you with. Cheers!

[zanelowry]

I didn't even sign up for premium , and these bastards took money out of my account, Ireplied to the auto mail , so now it's a hurry up and wait till these thieves get around to it I guess