I have a problem, well my wife has a problem. She want's to login to her's account, but she has forgot her password, so she tried to restore it, but the system says, that such a user doesn't exist. Well, then we tried to create a new account, but the system says that such a user is already registered. How is that possible?
Bellow, I have attached 2 files, with print screens that prove that.
And btw, one more question, how is it possible to contact customer support( if there is any), if a person can't log in. ( My wife is lucky that I have an account)