Student Discount for Spotify

[thesmallo]

For the past year i have been using spotify and recently I have been attending cal poly and decided to try for student premium. However I keep getting charged for regular premium even though I have registered for student discount. I tried again today for a student premium account and yet again have been charged 9.99 and it is incredibly frustrating since I can't contact any sort of customer service while they keep charging me the same darn amount. 

someone please for the love of god please help me

[MattSuda]

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.

[thesmallo]

I already have. They said they would cancel my subscription and refund me but I cancelled it before they contacted me.

[MattSuda]

Do you still need help from support?

Did you reply back the the email they sent?