For the past year i have been using spotify and recently I have been attending cal poly and decided to try for student premium. However I keep getting charged for regular premium even though I have registered for student discount. I tried again today for a student premium account and yet again have been charged 9.99 and it is incredibly frustrating since I can't contact any sort of customer service while they keep charging me the same darn amount.
someone please for the love of god please help me
I suggest you contact support so they can take a look at your account and see what is going on:
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email, you need to reply back to it.
Support usually replies within 24-48 hours.
I already have. They said they would cancel my subscription and refund me but I cancelled it before they contacted me.
Do you still need help from support?
Did you reply back the the email they sent?
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