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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I having problems to login using my facebook so I deleted spotify app from my facebook than I try to login again and work but created other account. My other account still there and I can follow it. I want my old account back! Sorry for bad English!
I have a premium account because it was included with my subscription for something else. After one month I was no longer able to log in with my account details, was told my email wasn't registered with an active account and cannot find the explanati...
how do I know if i really have two next months free? When I check my account it says nothing.
Hi all, I have been living in Belgium for many years. Thanks to a deal of the mobile network operator "BASE", I have been able to get a Premium account for Spotify which I did use for more than one year. However, I moved out to the Netherlands two mo...
Hi, I want to cancel my subscription, but following the steps given there is simply no action happening. There is only a message saying "your subscription will renew itself on february 3rd if you dont cancel it before". Well, I can't.
How can i log if i originally logged on with my Facebook account which I have since terminated and can no longer use.
Hi, My payment of this month has failed because I forgot to charge my prepaid credit card up. Now I've charged it up, but can't seem to figure out how to pay? Could someone please help me. Thanks in advance
I do not have access to my spotify account if I log out of it on my phone. Here is why I sign up using my facebook I forgot the password on it so when I tryed to change it, facebook sends you a email well my email got hacked tryed to recover it but I...
Hello. Someone signed up for spotify premium with my email address. At first, I thought it was my account that I got emails for. So I changed the password when I couldn't figure it out. Now, however, I've looked at the credit card info and realize th...
I want to change account name but I can't.
I currently have premium and want to switch to get the student discount. However, when I click the link, it won't bring me to the fields to fill out to verify it, and instead goes straight to the account overview. How do I solve this?
I recently cancelled my premium subscription that i wa trying out. Though it seems today i have been charged the premium subscription fee.Is there any way i can get this sorted out, but i do clearly remember cancelling my subscription. I would just l...
Anyone know if I can pay for premium with an AMEX gift card? Emailed a rep, but they weren't very clear/specific.
Hello guys! I have a trouble, the thing is that I want to open a new account with my email but when I try to register it says that my email has already been registred but I have not done such thing. I will appreciate your help!
I was using Spotify premium, however, I recently became a student and wanted to apply the student discount to my account. I would click on the student discount link at the bottom of the main Spotify page and it would tell me to log in. I would log in...
Hi, I've got a very odd problem which is preventing me from using Spotify on my mobile device. Here is the issue: I'm not sure why, despite living in Spain my ISP is assigning me an american IP. Currently this is my IP: 149.100.9.168 which is located...
I'm signed up for the student subsription, and I get $4.99/month. I just bought a $10 giftcard and it only counted for one month. Thanks for the help.
Hi! I have the following problem. I had to pay my charge twice for more than 12 months, although i am just using one account. No idea how, this happened. I have no idea how i can contact spotify directly. It would be great, if anybody could help me. ...
HiMy friend sent me a link to try out spotify for the first time. I tried the link and installed the app. I have error messages inc. gate error something has went terribly wrong etc... Anyway ... Next thing I know, I have a email from iTunes saying t...
Hi there, I'm from Chile (CL) and I can't change/remove my current payment method. I got my 30 days premium, and then there was a problem with my credit card, so I am a free user now and want to go premium but there's no option to change the payment ...