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Student Subscription

Student Subscription

Hi, I recently purchased the student discount premium for $4.99. At first, i made an account and put in my card info and the money was immediately deducated from my account. However, on the page after that where I needed to verify my school, there was a glitch while tring to select my school from the drop down menu so I refreshed the page and it took me back to the payment info. Now, on my account it shows I don't have regular premium, but premium trial when I've already been charged for a premium account. please help!!!

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2 Replies

Hiya:

 

I'm going to need to escalate to the team. They should be with you soon.

 

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
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I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

Hiya:

COuld you fill out your details in the contact form? Thanks

 

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

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