Student discount France - can't proceed

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Student discount France - can't proceed

Tsarina
Newbie

Hello!

 

I'm already a Premium member and very satisfied with Spotify. :)

Yesterday I found out about the student discount and I sent proof of my student status to the SheerID system. This morning I received an email that said that my status had been confirmed and that I needed to go back to Spotify.com to finish my subscription.

But after I enter the payment details a page tells me that I already redeemed that offer.

I'm stuck here. Is there anything I can do?

 

Thanks!

 

I uploaded a screenshot

 

 

spotify.JPG
1 Reply

Re: Student discount France - can't proceed

Alfredo
Roadie

Hey @Tsarina, welcome to the community!

 

Since your student information was already verified by SheerID, we suggest contacting our Support team.

 

You can pop a message over via Twitter or Facebook. They'll get back to you as soon as possible and help you with this issue.

 

Cheers.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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