Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Student discount

Student discount

Every time I try an activate my student discount on my account, it says it's associated with another account, how do u fixs thus issue ?
Reply
1 Reply

Hi @senizhussein. Real quick, can you try the manual verification from this page

 

If the system continues to say that your student discount is linked to another account after giving that a try, then you'll want to reach out to support to see whether or not they can clear up the issue for you. Support can be reached one of three ways: through the online contact form; on twitter by reaching out to @SpotifyCares; or by sending a message to the Spotify Cares Facebook page. Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets support is currently handling. 

 

Let me know how it goes, and don't hesitate to reach out if you have any additional questions or concerns I might be able to assist you with. Cheers!

Suggested posts