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Hey there @Rshelag8 and @Valeriebrooke, welcome to the community!
As you may know, the student discount is available to users in the U.K., US, and Germany. Each one has a different way of verifying eligibility so it helps to know which country you are located in.
If you're in the US, and your receiving the error that you can't be verified, just go to https://spotify.sheerid.com/ and it should solve any issues. If you received a charge previously and you didn't get the premium because you weren't verified, don't worry about those charges. They will clear within a week.
Now for previous purchases of Premium, unfortunately Spotify can't refund you the difference for those months.
If you guys have any more questions or concerns, just let me know! 🙂
@vansaddict wrote:
2 days ago I signed up for the student discount and it said they couldn't verify me so I entered my information and they said they would get back to me. However, I've already been charged the $5 but I still don't have premium. Right now I checked again and it said I'm verified but I have to enter my payment again. I don't want to be charged twice
Hey there @vansaddict!
That charge for $5 will be returned within a week. (See my reply above.)
If you go to https://spotify.sheerid.com/ and get verified, you will be safe with entering your payment details and you should receive the premium. Let me know how it goes!
@vansaddict wrote:
Okay I put my payment information again, on my bank account i see 2 charges from spotify, i hope I get my $5 back
@vansaddict Did it work this time? Hopefully it did! 🙂 But yeah don't worry about any of the charges, they'll clear within a week.
Hello Spotify, how do I verify as a student in Australia?
Is the student discount valid in Canada too?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…