Switching to a new Facebook account

[BorderlineJon]

Plan

Premium

Country

UK

Device

P30 pro

Operating System

Android

My Question or Issue

I literally just got cut off with an adviser! I was told I can't switch Facebook accounts, it cannot be done. However the adviser was going to migrate everything he could from my Facebook account to one under my new email address. I need help doing this please.

[Billy-J]

Hey @BorderlineJon, thanks for reaching out to the Community!

To confirm, you're wanting to transfer content from your Spotify account (that's connected to Facebook), to another Spotify account that's connected to a different Facebook account?

Keep me posted!

[Xenia]

Hey there @BorderlineJon,

Just jumping in here to add some extra info that might be useful.

If you are indeed trying to transfer your music collection from one account to another, that wouldn't be a problem. Check out this page to find out how to do it. 

If you on the other hand meant that you want to disconnect a Facebook account from Spotify and connect another, this ca be done only if your Spotify account was created through our website. You can find the relevant steps here.

Hope this helps. Don't hesitate to let us know if you have any further questions!