Announcements

Help Wizard

Step 1

NEXT STEP

Text Phising Scam

Text Phising Scam

So I just received a text message from someone I don’t know with a screen shot of their account asking me to send them my banking information to reinstate their Spotify account. How do I report this?

 

*community rock star edit - removed personal info for other's security*

Reply
1 Reply

Hey @user-removed, thanks for reaching out to the Community!

 

Thanks for the screenshot. I removed it to protect other's security. I don't see an email to send to them about reporting the text message, but you don't need to worry about your account and personal information unless you gave it to them. 

 

Please make sure not to send any personal information, because they can't get your personal info if you don't provide it to them.

 

To make sure your account is protected, I'd recommend following this guide

 

You can also report and verify if something actually came from Spotify by checking out this support article.

 

I hope this helps!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random