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Tracks Unavailable

Tracks Unavailable

I've been on premium spotify, but today on my computer all the songs aren't playing when I click on them. I keep getting the error message This track is not available. If you have the file on your computer you can import it. 

 

Does anyone know what the issue is? Because I don't think all these albums have been removed. My account says that I am still on Spotify Premium, too. 

Reply
1 Reply

Hi @Sparks4fly,

 

- A few other community members had the same problem and executing the following steps helped them resolving their issue.

- Shutdown your PC and then restart it in Safe Mode (hit the F8 key repeatedly during the boot up process then select Safe Mode from the menu that appears)


- Once launched in Safe Mode, go to Control Panel, then Programs and Features

 

- Find Spotify and uninstall it

 

- Shutdown your PC and boot it back up as usual

 

- Go to the Spotify website, download the installer and reinstall.

 

Good luck!

 

BittencourtSpotify Star
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