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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 6666 Views
  • 1 replies
  • 9 likes
  • Security
  • 6666 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 473175 Views
  • 978 replies
  • 111 likes
  • Account
  • 473175 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207755 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207755 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 118950 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 118950 Views
  • 72 replies
  • 12 likes

Radio Thumbs don't work on Mac

I've been trying to figure this out forever. I've given up. Now, I don't use the Spotify Radio at all. Ever! The reason is simple. On something like Pandora, a thumbs up or down changes the program's overall perception of your taste. On Spotify (at l...

  • Casual Listener
  • I've been trying to figure this out forever. I've given up. Now, I don't use the Spotify Radio at all. Ever!   The reason is simple. On something like Pandora, a thumbs up or down changes the ...
  • 126 Views
  • 0 replies
  • 0 likes
  • Other
    Premium
  • 126 Views
  • 0 replies
  • 0 likes

Contact spotify

I am trying to listen to music and I have no playlist which I had over a thousand yesterday and I'm paying $10 a month somebody needs to call me and fix this asap

  • Casual Listener
  • I am trying to listen to music and I have no playlist which I had over a thousand yesterday and I'm paying $10 a month somebody needs to call me and fix this asap
  • alegnayerf
  • Casual Listener
  • 274 Views
  • 3 replies
  • 0 likes
  • Account
  • 274 Views
  • 3 replies
  • 0 likes

Unable to unfollow

Hello I did a while ago the option to follow all Facebook friends on SpotifyNow I deleted a person from Facebook, but she still shows up in the sidebar when she listens to musicThe thing is, when I go to my "Following" tab, she's not thereI've gone t...

  • Casual Listener
  • Hello   I did a while ago the option to follow all Facebook friends on Spotify Now I deleted a person from Facebook, but she still shows up in the sidebar when she listens to music The thing...
  • allibaba9996
  • Casual Listener
  • 276 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 276 Views
  • 2 replies
  • 0 likes

Solved!! [Solved] Missing artist list. More than one account?

Hi! I've been using Spotify (free) on mi iPod touch for a few months, and I was following several artists. I had logged in only once on this device, and today I logged out for the first time. When I logged in again, my account looked totally differen...

  • Casual Listener
  • Hi! I've been using Spotify (free) on mi iPod touch for a few months, and I was following several artists. I had logged in only once on this device, and today I logged out for the first time. When I ...
  • efege
  • Casual Listener
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
  • 265 Views
  • 1 replies
  • 0 likes

Spotify Premium Payment

Hi guys. I recently got a payment to Spotify in order to renew my subscription to Spotify Premium. But there's a problem. Here in Italy, there's an offer with a mobile carrier, Vodafone, that gives the user a whole year of Spotify Premium for free. I...

  • Newbie
  • Hi guys.   I recently got a payment to Spotify in order to renew my subscription to Spotify Premium. But there's a problem. Here in Italy, there's an offer with a mobile carrier, Vodafone, tha...
  • kbrooksc
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 319 Views
  • 1 replies
  • 0 likes

Premium

I have a premium account which I pay 9.99 a month for. I logged out of my device and when I logged back in it wouldn't let me make my songs available offline said I need to get premium. Anyone else have this problem?

  • Newbie
  • I have a premium account which I pay 9.99 a month for. I logged out of my device and when I logged back in it wouldn't let me make my songs available offline said I need to get premium. Anyone else h...
  • kbrooksc
  • Community Legend
  • 135 Views
  • 1 replies
  • 0 likes
  • Account
  • 135 Views
  • 1 replies
  • 0 likes

Account was Hacked

A while after I got Spotify, my account was hacked and the hacker changed the password. There are literally playlists through which he communicated to me that he hacked the account and bought it on some forum website. I emailed Spotify support a year...

  • Newbie
  • A while after I got Spotify, my account was hacked and the hacker changed the password. There are literally playlists through which he communicated to me that he hacked the account and bought it on s...
  • kbrooksc
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 152 Views
  • 1 replies
  • 0 likes

no longer have access to email or password

i signed up using an email address that i no longer have access too i forgot my password and cant log into my spotify im a premium subscriber so i have to figure out how to fix this all i need to do is have them send me a password reset to my email t...

  • Newbie
  • i signed up using an email address that i no longer have access too i forgot my password and cant log into my spotify im a premium subscriber so i have to figure out how to fix this all i need to do ...
  • kbrooksc
  • Community Legend
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
  • 204 Views
  • 1 replies
  • 0 likes

Solved!! Cant add to family plan, we got same country.

Hello, I got this problem, that I cant add my brother to my family plan even though we have selected the same country and share the same IP at the moment.It just says that it couldnt add his account because we need to have the same country, which we ...

  • Casual Listener
  • Hello,   I got this problem, that I cant add my brother to my family plan even though we have selected the same country and share the same IP at the moment. It just says that it couldnt add h...
  • kbrooksc
  • Community Legend
  • 449 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 449 Views
  • 3 replies
  • 0 likes

Playlist Followers No Longer Receiving Email Notifications

Hi, I have been told by people who follow my playlist that they no longer receive email notifcations when I add songs to my playlist. Was wondering how I can change this so that they continue to receive notifications when I add new songs.Thank you

  • Regular
  • Hi,   I have been told by people who follow my playlist that they no longer receive email notifcations when I add songs to my playlist.   Was wondering how I can change this so that the...
  • 217 Views
  • 0 replies
  • 1 likes
  • Account
    Subscription
  • 217 Views
  • 0 replies
  • 1 likes

Usunięcie konta/Deleted account

Please for help me!!! What Deleted account? Please Contact with me a polish languageMam problemy z usunięciem konta. Wysłałam kilka razy prośbę o usunięcie konta, i nic z tego. Proszę o kontakt w Języku polskim. Proszę o pomoc.

  • Visitor
  • Please for help me!!! What Deleted account? Please Contact with me a polish language Mam problemy z usunięciem konta. Wysłałam kilka razy prośbę o usunięcie konta, i nic z tego. Proszę o kontakt w J...
  • 671 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 671 Views
  • 0 replies
  • 0 likes

Having Problems Upgrading to Premium with Paypal

Every time I try to upgrade my account to premium with paypal.... It directs me to paypal, I log in, then takes me back to the same page in spotify trying to upgrade all over again. Why it keeps doing that? I don't get no errors or anything but I don...

  • Newbie
  • Every time I try to upgrade my account to premium with paypal.... It directs me to paypal, I log in, then takes me back to the same page in spotify trying to upgrade all over again. Why it keeps doin...
  • MaryS
  • Roadie
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 248 Views
  • 1 replies
  • 0 likes

Holiday Deal Not Applied

Over the holidays of 2015, they ads I listened to said that I could get three months of Spotify premium for the price of a single month. So I signed up before the end of December just like the add said. I just receive an e-mail that I've been charged...

  • Casual Listener
  • Over the holidays of 2015, they ads I listened to said that I could get three months of Spotify premium for the price of a single month.  So I signed up before the end of December just like the ...
  • kbrooksc
  • Community Legend
  • 237 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 237 Views
  • 3 replies
  • 0 likes

Facebook got deactivated

Hi guys,Facebook recently canceled the facebook account i used for spotify, since it was an extra account of mine i just used for spotify(didnt want all the spammails on my main mail-account). now I cannot log in to change any account information or ...

  • Newbie
  • Hi guys, Facebook recently canceled the facebook account i used for spotify, since it was an extra account of mine i just used for spotify(didnt want all the spammails on my main mail-account). now ...
  • kbrooksc
  • Community Legend
  • 796 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 796 Views
  • 1 replies
  • 0 likes

Solved!! Cannot Login error 404

For the last week, I'm getting an error 404. My account was originally setup without Facebook which was many months ago. Last week I removed the Facebook link and now I cannot get into my account.I tried resetting my password on Facebook, re attached...

  • Visitor
  • For the last week, I'm getting an error 404.  My account was originally setup without Facebook which was many months ago.  Last week I removed the Facebook link and now I cannot get into my...
  • ALF4
  • Newbie
  • 2650 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 2650 Views
  • 4 replies
  • 0 likes

Spotify without Facebook

Hi. I reacently deleted/deactivated my profile on facebook. A couple of seconds later spotify logged out as well. I found my old login info and logged on to spotify again. Then, I got an email saying that my facebook profile was automaticly activated...

  • Newbie
  • Hi.    I reacently deleted/deactivated my profile on facebook. A couple of seconds later spotify logged out as well. I found my old login info and logged on to spotify again. Then, I got ...
  • kbrooksc
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 247 Views
  • 1 replies
  • 0 likes

Monthly Payments

Just curious, but does Spotify charge you every month, or just every month from the day you started your premium account? Please let me know! Monthly Payment Thanks

  • Newbie
  • Just curious, but does Spotify charge you every month, or just every month from the day you started your premium account?  Please let me know! Monthly Payment   Thanks
  • kbrooksc
  • Community Legend
  • 159 Views
  • 1 replies
  • 0 likes
  • Premium
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! Relocation to USA

Hi all, in a few month I will move to the USA for 2 years. Currently I have a german Spotify account. Do I have to terminate the contract or can I use the existing one in the US. Cheers

  • Visitor
  • Hi all,   in a few month I will move to the USA for 2 years. Currently I have a german Spotify account. Do I have to terminate the contract or can I use the existing one in the US.   Ch...
  • kbrooksc
  • Community Legend
  • 415 Views
  • 1 replies
  • 0 likes
  • Account
  • 415 Views
  • 1 replies
  • 0 likes

Solved!! If I order premium before 31st december spotify is 3.99€ per month - Soptify Finland

Heard on Finnish radio on December that If I order premium before 31st december spotify premium is 3.99€ per month for 3 month. Now after one months its asking me to pay again 9,99€. Who to contact about that? and What will be the solution? Thank you

  • Newbie
  • Heard on Finnish radio on December that If I order premium before 31st december spotify premium is 3.99€ per month for 3 month.   Now after one months its asking me to pay again 9,99€.  ...
  • kbrooksc
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 333 Views
  • 1 replies
  • 0 likes

Solved!! Switching to student from premium

I Just started going back to college and currently have spotify premium. If I sign up for spotify student will it automatially switch over, or do I need to cancle my subscription to premium?

  • Newbie
  • I Just started going back to college and currently have spotify premium. If I sign up for spotify student will it automatially switch over, or do I need to cancle my subscription to premium?
  • kbrooksc
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 232 Views
  • 1 replies
  • 0 likes