Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi! I cant log in to either application nor web browser with email, username or facebook. When i log in to the web browser, this happens:
"The www.spotify.com page isn't working"
Any ideas anyone?
Solved! Go to Solution.
Hey @piew
This issue has been fixed. Thank you for your patience while this was being fixed.
Enjoy the music!
https://twitter.com/SpotifyStatus/status/716173997
Hello @Velar, welcome to the Spotify Community!
The Spotify webpage is down right now, but don't worry, it's being looked into.
Please, be patient.
The website is up again.
Try logging in now 😉
Thanks, but still the same.. It has been going on for over a month 😕 I get the "wrong username/password" error when i log into the application with username, and when i try to reset the password, i never get any email (on the email adress i created the account with). When i log in via facebook, a window pops up in my browser, then either immediately disappears or shows "the spotify.com page isn't working".
Connection not working for me too ... either on ios, windows 10, ... try to reinstall but nothing. Arghhhh 😞
Hey @piew
This issue has been fixed. Thank you for your patience while this was being fixed.
Enjoy the music!
https://twitter.com/SpotifyStatus/status/716173997
Yes, Thanks @MattSuda, it works! 🙂
You're welcome!
this is still not working for me 😞
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…