Trouble logging into premium account

[abriganti23]

I got a new phone and I cannot login to my premium account that I pay for through apple. It tells me to login through Facebook but my music/playlists aren't there and it tells me I have the free subscription when I pay for premium subscription. I need some help and emailing Spotify for help just sent me here

[osornios]

Hey @abriganti23,

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

After that, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

Hope it helps. 🙂