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Troubles with synchronising ...

Troubles with synchronising ...

I used 1 laptop and 2 mobile devices for my premium account, everything worked fine for years. By mistake I added a 3rd one ... now I cannot get my laptop back to the offline-modus, even after kicking out one of the mobile devices. Who can help me? Would be great. Of course I tried to restart computer or spotify many many times.

 

THANK YOU!

 

 

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2 Replies

What happens when you try and mark a playlist for offline mode?

Peter
Spotify Community Mentor and Troubleshooter

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What I did now: I deleted all devices from spotify, now it accepted my laptop again for the offline-mode. The mobile devices don't work (I can't get them back on the list of the 3 devices that are allowed). Do I have to use a cable? I restarted spotify on the mobile devices the same way I did with the laptop, but the offline-mode is not working anymore.

 

Thank you very much for trying to help me.

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