Unable to upload profile picture

[archiefem]

Plan

Premium

Country

Mexico

Operating System

Windows 10

My Question or Issue

I'm currently using version 1.1.20.510.g7d28aaaa and no matter how may times I add a picture to my profile it just doesn't update it. The picture stays as long as I'm using Spotify but if I close it and reopen it, it doesn't show the picture I uploaded earlier. I've tried both the Desktop version and the Microsoft Store version with no luck. The picture is a .jpg of 32kb, so I don't think it's a problem with the image.

[OneByBoo]

Hi @archiefem,

thanks for reaching out to the community !

Could you please let me know if your account is Facebook based or E-mail based ?

In the meanwhile, please follow the steps provided here to try and solve it.

Keep me posted 🙂

[user-removed · Accepted solution]

I've had the same issue haha. It usually takes a day or two after uploading a new profile picture for it to stick. Hope this helped.

[archiefem]

I'm using an email based account. I don't have a facebook account.
I just checked my account and now it shows the picture, so I guess you were right @microwaves, thanks.