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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414715 Views
  • 965 replies
  • 108 likes
  • Account
  • 414715 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181452 Views
  • 119 replies
  • 116 likes
  • Account
  • 1181452 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102107 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102107 Views
  • 68 replies
  • 10 likes

Solved!! Can’t access email to reset password

I have a premium account and my Spotify app logged out randomly. I can’t log back in because I don’t remember my password and I don’t have access to that email anymore for a password reset. PlanPremiumCountryUS Deviceiphone 8Operating System My Quest...

  • Visitor
  • I have a premium account and my Spotify app logged out randomly. I can’t log back in because I don’t remember my password and I don’t have access to that email anymore for a password reset.  &n...
  • Luan
  • Spotify Star
  • 3506 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 3506 Views
  • 3 replies
  • 0 likes

Solved!! Publicidada mal elegida

La publicidad es una basura, es una porquería, está mal elegida. Me la paso escuchando power metal, metal sinfónico, metal progresivo y me publicita cumbia, trap, reggaeton y toda esa mugre que no sirve para nada. Arreglen el algoritmo de publicidad,...

  • Newbie
  • La publicidad es una basura, es una porquería,  está mal elegida. Me la paso escuchando power metal, metal sinfónico,  metal progresivo y me publicita cumbia, trap, reggaeton y toda esa m...
  • Luan
  • Spotify Star
  • 537 Views
  • 1 replies
  • 0 likes
  • Free
  • 537 Views
  • 1 replies
  • 0 likes

Passwords that contain 'x' between 2 numbers (e.g. 3x5) don't work on Android or iOS

I have both an iPhone XR and a Samsung Galaxy S9 (both on latest OS & Spotify Versions).This seems to be a recent problem, but my password contained an 'x' in between 2 numbers (e.g. 3x5) and it looks like your password field is automatically convert...

  • Casual Listener
  • I have both an iPhone XR and a Samsung Galaxy S9 (both on latest OS & Spotify Versions). This seems to be a recent problem, but my password contained an 'x' in between 2 numbers (e.g. 3x5) and...
  • Jᴀᴄᴋ
  • Roadie
  • 371 Views
  • 3 replies
  • 0 likes
  • Login
  • 371 Views
  • 3 replies
  • 0 likes

Recently Played says I’ve listened to things I haven’t— but my account Has only one device

Plan: PremiumCountry: United StatesDevice: iPhone SEOperating System: iOS 10My Question or Issue: Recently Played keeps showing me things I have definitely not listened to. I’ve changed my password multiple times and even disconnected my computer fro...

  • Newbie
  • Plan: Premium Country: United States Device: iPhone SE Operating System: iOS 10 My Question or Issue: Recently Played keeps showing me things I have definitely not listened to. I’ve changed my pa...
  • ListenToGlobal
  • Composer
  • 565 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 565 Views
  • 1 replies
  • 0 likes

My account has a strange name and won't connect to facebook

PlanPremiumCountryPortugalDeviceAllOperating SystemW10 and Android My Question or IssueHi, I got 2 problems with my account:1. my account has a weird name, random numbers, and I can't change the name. 2. How can I connect it to Facebook?? Under Socia...

  • Visitor
  • Plan Premium Country Portugal Device All Operating System W10 and Android   My Question or Issue Hi,  I got 2 problems with my account: 1. my account has a weird name, random nu...
  • user-removed
  • Not applicable
  • 319 Views
  • 2 replies
  • 0 likes
  • Account
  • 319 Views
  • 2 replies
  • 0 likes

Solved!! Account information lost

Premium planosx appweb player app Even after reinstalling spotify OSX app my playlists are all missing, the ability to play an album is gone, it only plays one song then goes to a radio station that isn't mine. My account is showing up as just a numb...

  • Casual Listener
  • Premium plan osx app web player app   Even after reinstalling spotify OSX app my playlists are all missing, the ability to play an album is gone, it only plays one song then goes to a radio ...
  • MichaelWClark
  • Casual Listener
  • 1724 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 1724 Views
  • 4 replies
  • 0 likes

Linking Accounts

PlanFree & PremiumCountryUKDeviceiPhone 7 & laptopOperating SystemWindowsMy Question or Issuehi all,I have an account which was set up through Facebook and I had been on premium, I stopped it and it is still "live" and accessible but is just "free" r...

  • Newbie
  • Plan Free & Premium Country UK Device iPhone 7 & laptop Operating System Windows My Question or Issue hi all, I have an account which was set up through Facebook and I had been on p...
  • OneByBoo
  • Roadie
  • 383 Views
  • 1 replies
  • 0 likes
  • Account
  • 383 Views
  • 1 replies
  • 0 likes

Google Home Mini still not delivered after Redeem

PlanPremiumCountryCanadaDeviceS9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBack on April 11, I went through the process to get the google home mini. I received an email later to redeem the article which I did. I got t...

  • Casual Listener
  • Plan Premium Country Canada Device S9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Back on April 11, I went through the process to get the googl...
  • Laminejr
  • Casual Listener
  • 712 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 712 Views
  • 5 replies
  • 0 likes

My account with Premium was logged out after an update on May 7th and now I can't get back in

So to preface, I only use Spotify on my android phone, when I first started to use Spotify I don't believe it asked me to create a username/password (Started using the app sometime around May 2018.) I signed up for Premium on April 1st of this year a...

  • Visitor
  • So to preface, I only use Spotify on my android phone, when I first started to use Spotify I don't believe it asked me to create a username/password (Started using the app sometime around May 2018.) ...
  • Billy-J
  • Spotify Star
  • 1377 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1377 Views
  • 5 replies
  • 0 likes

Solved!! Random log-out & can't recover password

Hello! This isn't regarding my own account, it's about my girlfriends account. Yesterday her app kept pausing and stuttering, which was odd. Then when playing music this morning she got logged out of the app entirely, and then it wouldn't let her sig...

  • Casual Listener
  • Hello! This isn't regarding my own account, it's about my girlfriends account. Yesterday her app kept pausing and stuttering, which was odd. Then when playing music this morning she got logged out of...
  • Loopsie
  • Casual Listener
  • 1036 Views
  • 2 replies
  • 0 likes
  • Account
  • 1036 Views
  • 2 replies
  • 0 likes

Solved!! Can't delete my account

I can't delete my account through the support page (https://support.spotify.com/us/contact-spotify-support/).I select "Account" -> "I want to close my account permanently", and select "Close Account" in Step 3, but it kept taking me back to Step 1......

  • Visitor
  • I can't delete my account through the support page (https://support.spotify.com/us/contact-spotify-support/). I select "Account" -> "I want to close my account permanently", and select "Close Acc...
  • user-removed
  • Not applicable
  • 10765 Views
  • 12 replies
  • 0 likes
  • Account
  • 10765 Views
  • 12 replies
  • 0 likes

Solved!! Why music starts playing from a from a different device that isn't even mine...

Whenever I go to play music on my device it pops up and says "Now Playing On Web Player(Chrome)", I once used this device for music then I deleted it. So why is my account still being used by a device that I don't even have in my possession anymore? ...

  • Casual Listener
  • Whenever I go to play music on my device it pops up and says "Now Playing On Web Player(Chrome)", I once used this device for music then I deleted it. So why is my account still being used by a devic...
  • JBayudz
  • Composer
  • 1147 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 1147 Views
  • 5 replies
  • 0 likes

A wild scammer appeared?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I use a tool that allows me to turn off my pc. I setted it yesterday night while I was liste...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Billy-J
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 267 Views
  • 1 replies
  • 0 likes

I am locked out of my Spotify account because of the Spotify Support now

Why can I not access my account now after using the support line for Spotify? They locked my account and this is**bleep** after I pay for premium and the service they lock me out of my own account. The Spotify Support line locked me out of my own acc...

  • Casual Listener
  •   Why can I not access my account now after using the support line for Spotify? They locked my account and this is**bleep** after I pay for premium and the service they lock me out of my own ac...
  • ggflayeep
  • Regular
  • 1569 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 1569 Views
  • 2 replies
  • 0 likes

Superuser Contribution Security issues and can't talk to anyone....

My account has been hacked (someone is making playlists) and Spotify clearly knows b/c I got an email telling my my password needs to be reset. However there was no way for me to talk to anyone about the security of my account. Chatting with someone ...

  • Newbie
  • My account has been hacked (someone is making playlists) and Spotify clearly knows b/c I got an email telling my my password needs to be reset. However there was no way for me to talk to anyone about...
  • Peter
  • Spotify Legend
  • 718 Views
  • 3 replies
  • 0 likes
  • Security
  • 718 Views
  • 3 replies
  • 0 likes

Solved!! Can not access my playlists

I was logged out and my password was reset due to detected suspicious activity, which is fine. When I tried to log in again I had a lot of problem. When if finally worked I was no longer connected to spotify family. I don´t know if that is standard p...

  • Visitor
  • I was logged out and my password was reset due to detected suspicious activity, which is fine. When I tried to log in again I had a lot of problem. When if finally worked I was no longer connected to...
  • user-removed
  • Not applicable
  • 775 Views
  • 6 replies
  • 0 likes
  • Account
  • 775 Views
  • 6 replies
  • 0 likes

Can't Login

Plan - Premium (Family related plan)Country - USA Device - iPhone X, Laptop Operating System - iOS 12.31.1 and Windows 10 My Question or Issue - Yesterday, I went on my Spotify app and noticed I am no longer logged in. I put in my password and kept b...

  • Newbie
  • Plan - Premium (Family related plan) Country - USA   Device - iPhone X, Laptop   Operating System - iOS 12.31.1 and Windows 10   My Question or Issue - Yesterday, I went on...
  • OneByBoo
  • Roadie
  • 443 Views
  • 1 replies
  • 0 likes
  • Login
  • 443 Views
  • 1 replies
  • 0 likes

Can't log in

I've been having a problem logging in for the past few days, even though I am sure i am using the right password for my account. I've tried logging in with my username (which I've always done anyway), and also tried requesting a new password, but I d...

  • Newbie
  • I've been having a problem logging in for the past few days, even though I am sure i am using the right password for my account. I've tried logging in with my username (which I've always done anyway)...
  • OneByBoo
  • Roadie
  • 311 Views
  • 1 replies
  • 0 likes
  • Login
  • 311 Views
  • 1 replies
  • 0 likes

[Solved] Alternative Spotify Desktop App for Windows on Working Computer

Hi all to the Spotify Community and Users;Recently i had a problem on my work computer using downloaded Spotify app, because of IT principles. When you start the application, it gives a proxy error. This happens due to the IT blocking different apps ...

  • Casual Listener
  • Hi all to the Spotify Community and Users; Recently i had a problem on my work computer using downloaded Spotify app, because of IT principles. When you start the application, it gives a proxy error...
  • Jᴀᴄᴋ
  • Roadie
  • 6516 Views
  • 1 replies
  • 3 likes
  • Other
  • 6516 Views
  • 1 replies
  • 3 likes

New account with all my old data

Hi, I need to start a new account but with all my old data (bands, songs, list, etc). Does any one know how can accomplish this?

  • Regular
  • Hi, I need to start a new account but with all my old data (bands, songs, list, etc). Does any one know how can accomplish this?
  • sebamotion
  • Regular
  • 606 Views
  • 2 replies
  • 0 likes
  • Account
  • 606 Views
  • 2 replies
  • 0 likes