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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1550 Views
  • 0 replies
  • 7 likes
  • Security
  • 1550 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445566 Views
  • 970 replies
  • 108 likes
  • Account
  • 445566 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198907 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198907 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108200 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108200 Views
  • 70 replies
  • 11 likes

can't share playlist on my artist page

Can't copy a playlist I made on my personal page to my artist profile page. I copied the link from the playlist to the empty box below "artist playlists" on my artist profile page, but without any luck. The green "save" - button remains inactive. It ...

  • Casual Listener
  • Can't copy a playlist I made on my personal page to my artist profile page. I copied the link from the playlist to the empty box below "artist playlists" on my artist profile page, but without any lu...
  • negativefdbck
  • Regular
  • 1390 Views
  • 9 replies
  • 1 likes
  • Account
    Free
  • 1390 Views
  • 9 replies
  • 1 likes

Solved!! Upgraded and being charged twice

Hi,At the beginning of January I upgraded to family through my (only) Spotify account and paid the £14.99 by card now on continuous authority.I am still being charged £9.99 through my mobile phone company. They can’t help and stop the charge. Spoke t...

  • Casual Listener
  • Hi, At the beginning of January I upgraded to family through my (only) Spotify account and paid the £14.99 by card now on continuous authority. I am still being charged £9.99 through my mobile phon...
  • ListenToGlobal
  • Composer
  • 1295 Views
  • 3 replies
  • 0 likes
  • 1295 Views
  • 3 replies
  • 0 likes

This account was created without my permission.

I came to create an account just to see what music is available. Turns out spotify made this account without my permission with my facebook account without my knowledge (which i dont use). It also used my email address. It's super creepy, and i would...

  • Visitor
  • I came to create an account just to see what music is available. Turns out spotify made this account without my permission with my facebook account without my knowledge (which i dont use). It also us...
  • Luan
  • Spotify Star
  • 1138 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 1138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone's been using my account

Last week I noticed on my Last.fm page that some weird songs had been listened to, and being that I have both accounts sync'd up . It seemed rather weird so I changed passwords and nothign happened for like a week... untill today. In the morning I sa...

  • Regular
  • Last week I noticed on my Last.fm page that some weird songs had been listened to, and being that I have both accounts sync'd up . It seemed rather weird so I changed passwords and nothign happened f...
  • Tommy_gun23
  • Casual Listener
  • 1393 Views
  • 10 replies
  • 1 likes
  • Account
    Security
    Subscription
  • 1393 Views
  • 10 replies
  • 1 likes

LOST EVERYTHING NEW ACCOUNT

PlanPREMIUMDEVICE Iphone, TV, Playstation Hi all,i've a big problem to solve, i've use in the last month a premium account throgh a card bought at mediamarkt (the card that gives you 6month of premium).Today i've create a new account with the same em...

  • Visitor
  • Plan PREMIUM DEVICE  Iphone, TV, Playstation   Hi all, i've a big problem to solve, i've use in the last month a premium account throgh a card bought at mediamarkt (the card that give...
  • Billy-J
  • Spotify Star
  • 647 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 647 Views
  • 1 replies
  • 0 likes

Unable to Delete my Account?

PlanWas premium, now freeCountrycanadaDevicelaptop (unsure what kind)Operating Systemwindows 10My Question or IssueSo ive been trying to delete my account for about an hour now, I'm not leaving for good just looking to make a new one. Ive been throug...

  • Visitor
  •   Plan Was premium, now free Country canada Device laptop (unsure what kind) Operating System windows 10 My Question or Issue So ive been trying to delete my account for about an hour ...
  • Jose_M
  • Spotify Star
  • 767 Views
  • 1 replies
  • 0 likes
  • Account
  • 767 Views
  • 1 replies
  • 0 likes

Superuser Contribution Entered Incorrect Address Setting Up Family Plan

Hi all, I just upgraded to a family account, and as I hit enter I realised I had put the wrong house number in the address used to confirm we live in the same place (380 instead of 308).Under 'Account Settings' I only see my postcode. How can I chang...

  • Newbie
  • Hi all,   I just upgraded to a family account, and as I hit enter I realised I had put the wrong house number in the address used to confirm we live in the same place (380 instead of 308). ...
  • muratakkuyu
  • Casual Listener
  • 1802 Views
  • 3 replies
  • 0 likes
  • 1802 Views
  • 3 replies
  • 0 likes

Delete an Account I no longer have access to.

I have an account that I used to use but I changed to a new account with a new email and started using premium. I no longer can access the email of the old account so how do I go about deleting it? ThanksAbbey

  • Casual Listener
  • I have an account that I used to use but I changed to a new account with a new email and started using premium. I no longer can access the email of the old account so how do I go about deleting it? ...
  • Billy-J
  • Spotify Star
  • 658 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 658 Views
  • 1 replies
  • 0 likes

Solved!! Playlists are missing

PlanPremiumCountrySwedenDevicePC, iPhone 7 Operating SystemWindows 10 My Question or IssueWhen I opened Spotify today on my computer I saw that most of my playlists were missing. Some playlists that earlier were sorted into folders are now placed in ...

  • Casual Listener
  • Plan Premium Country Sweden Device PC, iPhone 7  Operating System Windows 10   My Question or Issue When I opened Spotify today on my computer I saw that most of my playlists were...
  • ListenToGlobal
  • Composer
  • 1020 Views
  • 2 replies
  • 0 likes
  • Account
  • 1020 Views
  • 2 replies
  • 0 likes

Superuser Contribution lost access to my account

i was suddenly logged out from my account from all devices and i don't have control under my old e-mail adress, which is connected to my account. is there any option now to get back my account?

  • Visitor
  • i was suddenly logged out from my account from all devices and i don't have control under my old e-mail adress, which is connected to my account. is there any option now to get back my account?
  • Peter
  • Spotify Legend
  • 579 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 579 Views
  • 2 replies
  • 0 likes

Superuser Contribution Alter Account Made with Facebook

I originaly made my account with Facebook with a Family Plan, but several months ago I deleted my Facebook and just kept using Spotify as it was. But I now have a random number as my ID and can't chenage my email nor any other information. Is there a...

  • Visitor
  • I originaly made my account with Facebook with a Family Plan, but several months ago I deleted my Facebook and just kept using Spotify as it was. But I now have a random number as my ID and can't che...
  • Peter
  • Spotify Legend
  • 766 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 766 Views
  • 2 replies
  • 0 likes

Superuser Contribution [All Platforms][Playlists] Bring Back Editing Playlists

Sorry if I’m not posting this in the right place, I’m new to this. Please bring back the ability to edit the order of songs in a playlist (I currently don’t have this feature on my iPhone or iPad but haven’t checked if I can still do it on desktop, s...

  • Casual Listener
  • Sorry if I’m not posting this in the right place, I’m new to this.   Please bring back the ability to edit the order of songs in a playlist (I currently don’t have this feature on my iPhone or...
  • Katerina
  • Spotify Legend
  • 716 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Playlists
  • 716 Views
  • 1 replies
  • 1 likes

Solved!! Nike Run Club cannot connect to Spotify premium

PlanPremiumCountry CanadaDeviceiPhone 7Operating SystemiOS 12.1.4 cannot connect to Spotify premium from Nike Running app 5.21.2 when connecting all I get is it sitting there spinning.

  • Regular
  • Plan Premium Country  Canada Device iPhone 7 Operating System iOS 12.1.4   cannot connect to Spotify premium from Nike Running app 5.21.2   when connecting all I get is it s...
  • Ljw603
  • Casual Listener
  • 27680 Views
  • 14 replies
  • 3 likes
  • Other
  • 27680 Views
  • 14 replies
  • 3 likes

Looking for a spotify-account, which played specific songs to a specific time. It's about love

Hello guys,the weekend i was on the feel festival at Bergheider See in Germany. On my way with the train there was a group of 3 or 4 woman. They heared loud music and on my question, if they play via spotify, they sayed yes.Now i met one of these wom...

  • Visitor
  • Hello guys, the weekend i was on the feel festival at Bergheider See in Germany. On my way with the train there was a group of 3 or 4 woman. They heared loud music and on my question, if they play v...
  • Luan
  • Spotify Star
  • 622 Views
  • 1 replies
  • 0 likes
  • Account
  • 622 Views
  • 1 replies
  • 0 likes

Find my email address

I have another spotify account with username yy. However, I forget the email address i used for logging two months ago. Currently I need to find it back for deactiavte the premium account. Please advice where can get the support for this.

  • Visitor
  • I have another spotify account with username yy. However, I forget the email address i used for logging two months ago. Currently I need to find it back for deactiavte the premium account. Please adv...
  • Billy-J
  • Spotify Star
  • 1094 Views
  • 7 replies
  • 0 likes
  • Account
  • 1094 Views
  • 7 replies
  • 0 likes

Password

Hi everyoneI need to reset my password as i can't access my account with the current one but my email address has changed. the old email address is not active any longer.As i can not access my account I can not do anything. thank you, hope there is a...

  • Newbie
  • Hi everyone I need to reset my password as i can't access my account with the current one but my email address has changed. the old email address is not active any longer. As i can not access my ac...
  • Billy-J
  • Spotify Star
  • 407 Views
  • 1 replies
  • 0 likes
  • Login
  • 407 Views
  • 1 replies
  • 0 likes

LOST MY LIBRARY after re-downloading the app because downloaded songs weren't playing offline

spotify premium, USAiphone 8, iOS 12.3.1 I have songs and albums that have been downloaded on my iphone 6 for ages that always worked when I put my phone on airplane mode or turned my spotify to offline mode. But now after the 2019 update only about ...

  • Casual Listener
  • spotify premium, USA iphone 8, iOS 12.3.1   I have songs and albums that have been downloaded on my iphone 6 for ages that always worked  when I put my phone on airplane mode or tur...
  • maxkmoseley
  • Casual Listener
  • 730 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 730 Views
  • 1 replies
  • 0 likes

Forgot everything

PlanPremiumCountryThe Netherlands My Question or IssueI have a free account that is linked to my email and facebook. However, I also have a premium account but I forgot my password and to which email it is linked. I only use 1 email and I only receiv...

  • Visitor
  • Plan Premium Country The Netherlands     My Question or Issue I have  a free account that is linked to my email and facebook. However, I also have a premium account but I forgot...
  • Billy-J
  • Spotify Star
  • 463 Views
  • 1 replies
  • 0 likes
  • Login
    Other
  • 463 Views
  • 1 replies
  • 0 likes

Cant log in after password reset

PlanPremiumCountryCanadaDeviceiPhone 6sOperating SystemIOS 10 My Question or IssueI received an email this morning that I need to reset my password and I was signed out of my account. I reset my password, but I still can’t sign into my account. I ent...

  • Visitor
  • Plan Premium Country Canada Device iPhone 6s Operating System IOS 10   My Question or Issue I received an email this morning that I need to reset my password and I was signed out of my...
  • Billy-J
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • Login
  • 345 Views
  • 1 replies
  • 0 likes

Can't connect to the account (Android)

Hi,I was previously connected on a spotify account on my smartphone that wasn't mine. I bought Spotify Premium on that account (I will pay every month with an automatic payment) and then logged out. The problem is, I would like to cancel my subscript...

  • Casual Listener
  • Hi, I was previously connected on a spotify account on my smartphone that wasn't mine. I bought Spotify Premium on that account (I will pay every month with an automatic payment) and then logged out...
  • Jose_M
  • Spotify Star
  • 344 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 344 Views
  • 1 replies
  • 1 likes