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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 383280 Views
  • 918 replies
  • 107 likes
  • Account
  • 383280 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166530 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166530 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97144 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97144 Views
  • 68 replies
  • 10 likes

Deleted my Facebook and now can't access Spotify Premium

PlanPremiumCountryUSADeviceiPhone XROperating SystemMy Question or IssueI deleted my Facebook account months ago, and have been using Spotify premium without issue, until last night when I upgraded my iphone. I'm now unable to log back into spotify p...

  • Casual Listener
  • Plan Premium Country USA Device iPhone XR Operating System My Question or Issue I deleted my Facebook account months ago, and have been using Spotify premium without issue, until last night w...
  • mpaleologos
  • Casual Listener
  • 360 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 360 Views
  • 2 replies
  • 0 likes

Combining Hulu with my Spotify accounts

Plan:PremiumCountry:United States DeviceRokuOperating SystemWindows 10 My Question or Issue:I am looking to combine my Hulu and Spotify accounts. They both have different e-mail addresses. 1) If I combine them am I able to log into my Hulu account wi...

  • Newbie
  • Plan: Premium Country: United States   Device Roku Operating System Windows 10   My Question or Issue: I am looking to combine my Hulu and Spotify accounts.  They both have ...
  • Loxer
  • Community Legend
  • 3644 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 3644 Views
  • 1 replies
  • 0 likes

Cant launch spotify win7

PlanFreeCountryPolandDevicePCOperating Systemwin7 My Question or IssueI heard this bug is fixed. However, I did clean uninstall, I deleted %appdata% files, I cleaned registry editor. I did download it again and still the same problem. What should I d...

  • Newbie
  •   Plan Free Country Poland Device PC Operating System win7   My Question or Issue I heard this bug is fixed. However, I did clean uninstall, I deleted %appdata% files, I cleaned&...
  • bigshowcj48
  • Newbie
  • 471 Views
  • 1 replies
  • 1 likes
  • Free
  • 471 Views
  • 1 replies
  • 1 likes

My account was lost

This is a message to customer support. This forum is so confusing that i dont know where to find it. I reset my computer, and forgot my password. When i reset my password via my email my account was lost. I got demoted to spotify free, still have to ...

  • Visitor
  • This is a message to customer support. This forum is so confusing that i dont know where to find it.   I reset my computer, and forgot my password. When i reset my password via my email my acc...
  • Bittencourt
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 428 Views
  • 1 replies
  • 0 likes

Cant login because spotify says that my i am offline

Hi ive got problem with login. App says that i am offline but its not true. What can i do? I havnt problem with login via ps4 or macbook

  • Newbie
  • Hi ive got problem with login. App says that i am offline but its not true. What can i do? I havnt problem with login via ps4 or macbook  
  • Nico
  • Community Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 393 Views
  • 1 replies
  • 0 likes

Deleted email

I have a PREMIUM ACCOUNT with spotify under an email that was deleted so I can no longer log into my spotify anywhere even with my username and password. No where on the website does it help me with this issue and there's no way to contact spotify di...

  • Casual Listener
  • I have a PREMIUM ACCOUNT with spotify under an email that was deleted so I can no longer log into my spotify anywhere even with my username and password. No where on the website does it help me with ...
  • Ethan_Moore004
  • Composer
  • 1013 Views
  • 3 replies
  • 2 likes
  • Subscription
  • 1013 Views
  • 3 replies
  • 2 likes

Solved!! "pull to load more songs"

PlanPremiumCountryGreeceDevice(iPhone Xs, Macbook Air, Mac mini, Amazon echo dot)Operating System(iOS 12, Macos Mojave ,etc.) My Question or IssueI have 5 daily mixes. The option " pull to load more songs" at the end of each daily mix disappeared une...

  • Casual Listener
  •   Plan Premium Country Greece Device (iPhone Xs, Macbook Air, Mac mini, Amazon echo dot) Operating System (iOS 12, Macos Mojave ,etc.)   My Question or Issue I have 5 daily mixes...
  • Luan
  • Spotify Star
  • 910 Views
  • 5 replies
  • 1 likes
  • Other
  • 910 Views
  • 5 replies
  • 1 likes

Superuser Contribution I cann't choose artists with Spotify premium

PlanPremiumCountryGermany DeviceiPhone 7, MacOperating SystemiOS, MacOS My Question or IssueWith spotify free I could choose my favorite artists after account creation. Afterwards I'll got my first Mixtape with songs from my favs. But after switching...

  • Casual Listener
  •   Plan Premium Country Germany   Device iPhone 7, Mac Operating System iOS, MacOS   My Question or Issue With spotify free I could choose my favorite artists after account ...
  • Peter
  • Spotify Legend
  • 1466 Views
  • 7 replies
  • 0 likes
  • Premium
  • 1466 Views
  • 7 replies
  • 0 likes

Superuser Contribution Leaked Accounts

PlanPremiumCountryAustraliaDeviceiPhone 6Operating SystemiOS 12.01 My Question or IssueFound a whole thread with over 500 accounts that have leaked Spotify accounts and their respected passwords. INCLUDING MY OWN ACCOUNT WHICH I HAD TO GO AND RESET P...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 6 Operating System iOS 12.01   My Question or Issue Found a whole thread with over 500 accounts that have leaked Spotify accounts and their...
  • Peter
  • Spotify Legend
  • 10159 Views
  • 4 replies
  • 4 likes
  • Account
    Login
    Premium
    Security
  • 10159 Views
  • 4 replies
  • 4 likes

Spotify is not opening on my computer for NO REASON AT ALL

It was working fine yesterday. I've logged in and out. I've reinstalled it. I can open it on the web. It won't open on my computer. I've emailed for help but no ones's bothered to reply. Argh. Anyone got any ideas?!

  • Casual Listener
  • It was working fine yesterday. I've logged in and out. I've reinstalled it. I can open it on the web. It won't open on my computer. I've emailed for help but no ones's bothered to reply. Argh. Anyone...
  • hicksspotify
  • Casual Listener
  • 1005 Views
  • 3 replies
  • 1 likes
  • Account
  • 1005 Views
  • 3 replies
  • 1 likes

Recently Played Artists not updating for me but is updating for some of my friends

PlanPremiumCountryUSADeviceiPhone 7 and Dell XPS 13Operating Systemmost recent iOS and Windows 10My Question or IssueI have Premium and have tried playing songs on the Windows 10 app and the iOS app, but my Recently Played Artists has not updated sin...

  • Newbie
  • Plan Premium Country USA Device iPhone 7 and Dell XPS 13 Operating System most recent iOS and Windows 10 My Question or Issue I have Premium and have tried playing songs on the Windows 10 ap...
  • leviE
  • Composer
  • 1095 Views
  • 1 replies
  • 2 likes
  • Account
    Other
    Premium
  • 1095 Views
  • 1 replies
  • 2 likes

Does Private Session Keep Songs and Artists From All Recommendations and Playlists

PlanPremiumCountryUSDeviceNote 9Operating SystemAndroid Pie My Question or Issue I've searched this, but come up with different results. I listen to a few playlists during certain times of day that I would never listen to any other time. Like studyin...

  • Gig Goer
  • Plan Premium Country US Device Note 9 Operating System Android Pie    My Question or Issue   I've searched this, but come up with different results. I listen to a few playli...
  • leviE
  • Composer
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 391 Views
  • 1 replies
  • 0 likes

[Account] Someone using my account? (after changed pw and logged out devices)

I have a family mebership, but somehow on my personal account I am seeing artists and songs in my Recently Played that I did not play. Also, when I am listening to music it often pauses for no reason I can tell, almost like someone is trying to use t...

  • Casual Listener
  • I have a family mebership, but somehow on my personal account I am seeing artists and songs in my Recently Played that I did not play. Also, when I am listening to music it often pauses for no reason...
  • xoxosmo
  • Casual Listener
  • 716 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Security
  • 716 Views
  • 2 replies
  • 0 likes

Can't Login

PlanPremiumCountryUnited States EmpirePCOperating SystemWindows 10 My Question or IssueI reset Windows 10 and reformatted the Hard Drive for my new gaming-build. I'm trying to reinstall the Spotify app but it keep s throwing up errors. I even diabled...

  • Newbie
  • ...o reinstall the Spotify app but it keep s throwing up errors. I even diabled my public and private firewalls. I tried to to normally sign in via my email address, as well as with Facebook. When i try w...
  • leviE
  • Composer
  • 430 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 430 Views
  • 1 replies
  • 0 likes

Solved!! Someone is borrowing my account illegally...

PlanPremiumCountryDenmarkDeviceiPhone and HP laptopOperating SystemN/A My Question or IssueWhen I logged on to my account today, I figured someone called “daddy” is using my account. This person has even found a playlist named “Can I borrow your acco...

  • Newbie
  • Plan Premium Country Denmark Device iPhone and HP laptop Operating System N/A   My Question or Issue When I logged on to my account today, I figured someone called “daddy” is using my ...
  • Jᴀᴄᴋ
  • Roadie
  • 1603 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 1603 Views
  • 1 replies
  • 0 likes

Old account vanished but I'm still paying

PlanPremiumCountryCanada DeviceiPhone 7 My Question or Issue:I used spotify all the time, then one day, I was logged out, and my email / pass do not work. I try to reset the password but it says my email is not associated with an account. I try my on...

  • Newbie
  • Plan Premium Country Canada   Device iPhone 7   My Question or Issue: I used spotify all the time, then one day, I was logged out, and my email / pass do not work. I try to reset t...
  • Bittencourt
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 373 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me puedo logear en mi dispositivo android. REALMENTE MOLESTO.

Plan: PremiumCountry: MéxicoDevice: Sony Xperia XOperating System: Android Oreo My Question or IssueSe actualizó la app, hizo logout de la app y cuando quiero entrar no me permite porque la app estaba en modo offline. Lo peor de todo es la respuesta ...

  • Casual Listener
  • Plan: Premium Country: México Device: Sony Xperia X Operating System: Android Oreo   My Question or Issue Se actualizó la app, hizo logout de la app y cuando quiero ent...
  • luigifer_29
  • Casual Listener
  • 707 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 707 Views
  • 2 replies
  • 0 likes

Superuser Contribution account disabled

my payment plan was cancelled by the credit card company for some reason and now my account is disabled. is there any way i can get it back or at least have my saved songs transfered to this account?

  • Casual Listener
  • my payment plan was cancelled by the credit card company for some reason and now my account is disabled. is there any way i can get it back or at least have my saved songs transfered to this account?...
  • Guido
  • Spotify Legend
  • 495 Views
  • 3 replies
  • 0 likes
  • Account
  • 495 Views
  • 3 replies
  • 0 likes

Can't delete account after looking at other thread

PlanPremiumCountryIndonesiaDeviceOperating SystemAndroid & web My Question or IssueI originally sign up with my Facebook account, but now i want to unlink my Spotify with Facebook. I have asked and been replied that it is impossible to do that if i s...

  • Visitor
  • Plan Premium Country Indonesia Device Operating System Android & web   My Question or Issue I originally sign up with my Facebook account, but now i want to unlink my Spotify with F...
  • Billy-J
  • Spotify Star
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 391 Views
  • 1 replies
  • 0 likes

Got charged twice on both transactions for premium. Need help pls!

PlanPremiumCountryCanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueI used my credit card on two different accounts to get premium and both were charged twice. First time this has happened so and didn't really know where to get help so...

  • Newbie
  • Plan Premium Country Canada Device Laptop Operating System Windows 10   My Question or Issue I used my credit card on two different accounts to get premium and both were charged twice....
  • Nico
  • Community Legend
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 373 Views
  • 1 replies
  • 0 likes