Someone linked their PlayStation Network to my Spotify account

[jorgerinconve22]

I was trying to link my Spotify account to my PlayStation Network and it said that someone already had done so, I tried to unlink it from my Apps tab in my account settings and I did but it didn’t work, can someone help me figure this out?

[Noah · Accepted solution]

Hey @jorgerinconve22,

Thanks for reaching out. Welcome to the community!

First up, I'd recommend checking with your family and friends to make sure someone you know didn't log into the Spotify app on their PlayStation device, using your Spotify account. If they did, you can log out by opening the Spotify app on their PlayStation, selecting your Spotify account from the top right of the screen, then selecting "Log out".

If you think someone else might have gained access to your account, I'd recommend checking out the "My account's been taken over" support article for what to do next to secure your account.

Note: The Sign Out Everywhere button on your Spotify account page will not sign you out of PlayStation. The Spotify support team is also not able to manually unlink Spotify and PlayStation accounts.

To unlink your Spotify account from a PlayStation account that you don't have access to, you'll need to get in touch with the PlayStation support team via the @AskPlayStation account on Twitter or via the PlayStation support site. They should be able to remove the link between the unauthorized PlayStation account and your Spotify account.

Let me know if you have any questions. Have a great day 🙂

[The_chimpanzee78]

I’m trying to link my Spotify account to my PlayStation five but it says someone is already on that account but I haven’t linked it yet. How do I get it off

[OscarDC]

Hey @The_chimpanzee78,

Welcome to the Community and thank you for joining the conversation.

If the PS5 has another account already linked, you can unlink it directly from your console:

1. Go to Settings > Users and Accounts > Linked Services.
2. Select Spotify and Unlink Account.

You can find more info about Spotify on Playstation here.

Hope this helps. If anything else comes up, the Community will be here for you.