Help Wizard

Step 1

NEXT STEP

Upgrading from Premium to Family

Upgrading from Premium to Family

I want to upgrade from my Premium account to Family to allow wife to get Premium. What happens to all the 'stuff' associated with my existing account - playlists etc. Do they get transferred over or do I lose everything? Sorry but couldn't find this answered elsewhere...

Reply
3 Replies

Hi there and welcome to the community,

Your playlists are stored on the servers of Spotify. You won't lose any data/playlists while changing your subscription.

 


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


I'd like to the same. How does the bililng work? For example at the upgrade screen it says Me+1 Family is $14.99 so if I upgrade will I be charged that price AND my Premium subscription price of $9.99? Does the system know to automatically add the extra $5 bucks or do I have to start a whole subscription on a different credit card?

@DasPike 

 

It means for you plus 1 person it will be $14.99 TOTAL. 

 

You can read the family guide here for help:

https://support.spotify.com/learn-more/guides/#!/article/spotify-family

 

You can contact support here:

 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts