Why is "Me" missing?

[Ajnabi]

This issue only exists on one account and I can't figure out why. I cannot access settings or any of my playlist or even log out because the "Me" tab is missing.

[Maxim]

Hey @Ajnabi,

I believe that this is an A/B Test: https://support.spotify.com/using_spotify/troubleshooting2/why-am-i-seeing-different-features-than-m...

Hope this helps!

[Ajnabi]

Well, if that's the case then they certainly didn't add any features. I cannot access settings, playlists, favorites etc and it has forced me to create a new account just to be able to use my account normally.

Anyway, how do I go about fixing this?

[Maxim]

Please reach out to Spotify Support so they can take a closer look at your issue:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.