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Wrong payment

Wrong payment

Hi, 

I didn't buy anything but you guys deduct me about $180

Would you mind tell me what happen? 

Reply
3 Replies

Hey there, thanks for reaching out to the community!
This is super odd. Are the payments to Spotify? If so, I'd suggest you use the contact form (https://support.spotify.com/contact-spotify-support/?contact ) to get in touch with someone from the Spotify staff to check this for you. You could include screenshots of said payments. Also, please make sure to reply to any automated email you receive directing you back to the help pages, even if it's a no-reply. Support usually replies within 24-48 hours.

Hope this was helpful!
K
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Thank you for your reply! As you see, there are two payment total about
$180. But you saw my account i didn't buy anything! So would you mind give
me back the money and tell me the reason? Thank you so much!
Peter

Hey again!
I can't see sth, did you post a picture? Furthermore, use the contact form linked above so that a Spotify employee will see to this issue. The community rock stars are not Spotify employees, so we can't help on payment issues...

K
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Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

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