account cannot login on my mac

agneswu · 2016-06-29

There is no issue for my user name and password because I can login my spotify account via my mobile and spotify website. However, I "cannot" login spotify on my mac. Message shows it is wrong user name or password..... Please help!!! Thanks.

Maxim · 2016-06-29

Hey @agneswu,

If you're trying to log in using email address + password, try using username + password.

Let me know how it goes!

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agneswu · 2016-07-01

Unfortunately, it doesn't work...... 😞

Maxim · 2016-07-04

Did you create your account via Facebook?

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