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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80352 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653679 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734088 Views
18 replies
29 likes
Hey, i would like to be able to open spotify without signing in through facebook. My problem is, whenever i click on "sign in via email" it says that my email is associated with my FB credentials, so i have to go through them. What is the process for...
Hey, i would like to be able to open spotify without signing in through facebook. My problem is, whenever i click on "sign in via email" it says that my email is associated with my FB credentia...
Not applicable
327 Views
4 replies
0 likes
Any chance we'll be able to add our profile pic? I don't have a Facebook account so there is no way for me to have a picture? Seems silly that we can't have a profile pic on Spotify withouth a Facebook account.
Any chance we'll be able to add our profile pic? I don't have a Facebook account so there is no way for me to have a picture? Seems silly that we can't have a profile pic on Spotify wi...
Newbie
2314 Views
2 replies
5 likes
Good day.I subscribed to spotify premium a few months back from the spotify app on my old iPhone. Payment chosen was iTunes credit.Some time later I cancelled the subscription. Now I want it back. I no longer have the iPhone nor any other iDevice so ...
Good day. I subscribed to spotify premium a few months back from the spotify app on my old iPhone. Payment chosen was iTunes credit. Some time later I cancelled the subscription. Now I want it back...
Community Legend
601 Views
5 replies
0 likes
I just got a new debit card and number... Same bank, but it wont process my payment. It keeps saying error. I know im typing it in correct. I called my card service and they said it wasnt even attempted in the system. There able to see everything tha...
I just got a new debit card and number... Same bank, but it wont process my payment. It keeps saying error. I know im typing it in correct. I called my card service and they said it wasnt even attemp...
168 Views
0 replies
1 likes
Hello, I want to close my Spotify account and don't know how to do it.Can somebody help me ? I'm french so sorry for my english. Sebi_67
Hello, I want to close my Spotify account and don't know how to do it. Can somebody help me ? I'm french so sorry for my english. Sebi_67
Casual Listener
504 Views
2 replies
0 likes
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong even though I am 100% certain it is right. I then w...
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong ...
Spotify Star
263 Views
1 replies
0 likes
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong even though I am 100% certain it is right. I then w...
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong ...
Casual Listener
445 Views
2 replies
0 likes
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong even though I am 100% certain it is right. I then w...
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong ...
Spotify Star
1871 Views
1 replies
0 likes
I clicked "Change country" under the 'Edit Payment Settings' page, and it still says im In Germany?Getting kind of annoying, none of my family members can use the family premium because it says we aren't in the same darn country but I'm pretty sure.....
I clicked "Change country" under the 'Edit Payment Settings' page, and it still says im In Germany? Getting kind of annoying, none of my family members can use the family premium because it says we ...
Spotify Star
197 Views
1 replies
0 likes
Hi , I have the following problem . I can not play music . It happens this message " This song is not available , if the file is located on your computer , you can import it. " Each song and each artist . Sry my English is very bad .. ; )
Hi , I have the following problem . I can not play music . It happens this message " This song is not available , if the file is located on your computer , you can import it. " Each song...
Not applicable
203 Views
2 replies
0 likes
I was going to click on an offer as I tought that my Spotify subscription was cancelled.I then clicked and found out that I accidently have paid for a month of family premium when I was going for premium only.Is there any way that I can get my accoun...
I was going to click on an offer as I tought that my Spotify subscription was cancelled. I then clicked and found out that I accidently have paid for a month of family premium when I was going for...
Not applicable
201 Views
1 replies
0 likes
Hey,I have 2 problems. 1. There is a unit connected to my account that I have know idea of who or what it is and I would like to disconnect it, how do I do? (it is called "Spotiamb 0.2.1".)2. Music starts playing suddenly and automatically without me...
Hey, I have 2 problems. 1. There is a unit connected to my account that I have know idea of who or what it is and I would like to disconnect it, how do I do? (it is called "Spotiamb 0.2.1"....
Spotify Star
237 Views
1 replies
0 likes
Plan Familiar He cambiado mi plan individual por uno familiar, he invitado a un amigo y no puede acceder a spotify premium, desinstalo la aplicacin del iphone la instalo nuevamente, pero el user me dice que ya existe (obvio), como la puedo eliminar??...
Plan Familiar He cambiado mi plan individual por uno familiar, he invitado a un amigo y no puede acceder a spotify premium, desinstalo la aplicacin del iphone la instalo nuevamente, pero el ...
330 Views
0 replies
0 likes
I have and pay for premium. I want to cancel but when I log into this Spotify web account it does not acknowledge that I have premium thus I cannot cancel my account! I sent an email to the help email account but it sent me here and of course, Spotif...
I have and pay for premium. I want to cancel but when I log into this Spotify web account it does not acknowledge that I have premium thus I cannot cancel my account! I sent an email to the help...
Spotify Star
162 Views
1 replies
0 likes
My account email was changed and someone stole my account! Can anyone pleaseFrom Spotify please help me!?
My account email was changed and someone stole my account! Can anyone please From Spotify please help me!?
Not applicable
166 Views
1 replies
0 likes
Hello, I just upgrade to premium 9.16 MX pesos (wap page mentioned no charged was done), I tried 2 times it was charged by my bank but sporty page does not identify.1.- need a recharge2.- want premium promoDo you know which email I need to repot this...
Hello, I just upgrade to premium 9.16 MX pesos (wap page mentioned no charged was done), I tried 2 times it was charged by my bank but sporty page does not identify. 1.- need a recharge 2.- want ...
Casual Listener
257 Views
2 replies
0 likes
I'm thinking about purchasing the $.99 offer for the 3 months this summer but I'm traveling to Brazil. Will I be able to use it over there? Thanks!
I'm thinking about purchasing the $.99 offer for the 3 months this summer but I'm traveling to Brazil. Will I be able to use it over there? Thanks!
Spotify Star
176 Views
1 replies
0 likes
I can see my name and account when I'm looking on https://support.spotify.com/us/ in the top right corner, but when I try to listen to music via the website (play.spotify.com) it does not seem to recognize my credentials. I know for a fact that it is...
I can see my name and account when I'm looking on https://support.spotify.com/us/ in the top right corner, but when I try to listen to music via the website (play.spotify.com) it does not ...
Spotify Star
206 Views
1 replies
0 likes
So theres this offer where you get 3 months of premium for 9,99€ and i'd love to have it but like as soon as i click on it, it redirects me to the standard 1 month premium for 9,99. tried everything already and it's just not working. does anyone know...
So theres this offer where you get 3 months of premium for 9,99€ and i'd love to have it but like as soon as i click on it, it redirects me to the standard 1 month premium for 9,99. tried everything ...
Newbie
354 Views
3 replies
1 likes
Hello, My account has been hacked. Where is the customer service? I have to make a forum post to get help?! Suddenly my account is turned into a free account, and all playlistst are gone. Then I see that I have gotten an from spotify that I had chang...
Hello, My account has been hacked. Where is the customer service? I have to make a forum post to get help?! Suddenly my account is turned into a free account, and all playl...
Not applicable
343 Views
3 replies
1 likes
