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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552028 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
130962 Views
74 replies
12 likes
Why was I charged for premium when I canceled before my free trial was up. It shows I have the free version in my prayers file yet I was charged almost 13 dollars. I do NOT want premium and I shouldn't have been charged for it
Why was I charged for premium when I canceled before my free trial was up. It shows I have the free version in my prayers file yet I was charged almost 13 dollars. I do NOT want premium and I shouldn...
Community Legend
407 Views
3 replies
2 likes
I still have access to the account through facebook. Hello, i have only got spotify on my phone and recently i bought premium and now my account is being used by some German dude and he keeps swapping my songs.. it sounds funny yes but it is **bleep*...
I still have access to the account through facebook. Hello, i have only got spotify on my phone and recently i bought premium and now my account is being used by some German dude and he keep...
Casual Listener
334 Views
1 replies
2 likes
There is no issue for my user name and password because I can login my spotify account via my mobile and spotify website. However, I "cannot" login spotify on my mac. Message shows it is wrong user name or password..... Please help!!! Thanks.
There is no issue for my user name and password because I can login my spotify account via my mobile and spotify website. However, I "cannot" login spotify on my mac. Message shows it is wrong user n...
Spotify Star
274 Views
3 replies
0 likes
Hola, Me hice premium al pulsar sobre un banner que ofertaba 3 meses de verano por solo 9,99€, y cual es mi sorpresa que veo que me van a cobrar 9,99€ al mes... vamos que de oferta nada. Ruego me aclaren este tema, de lo contrario cancelaré mi suscri...
Hola, Me hice premium al pulsar sobre un banner que ofertaba 3 meses de verano por solo 9,99€, y cual es mi sorpresa que veo que me van a cobrar 9,99€ al mes... vamos que de oferta nada. &n...
Casual Listener
1247 Views
2 replies
0 likes
HI there community does anyone know how spotify track the tour date feature linked with songkick account ?
HI there community does anyone know how spotify track the tour date feature linked with songkick account ?
Casual Listener
572 Views
1 replies
0 likes
Bom dia, Tenho uma amiga que precisa cancelar a conta, ou que voce auxiliem para que ela tenha acesso a esta conta. Esta conta foi criada pelo filho dela, o mesmo não se recorda qual e-mail utilizou para a criação. Os debitos estão acontecendo normal...
Bom dia, Tenho uma amiga que precisa cancelar a conta, ou que voce auxiliem para que ela tenha acesso a esta conta. Esta conta foi criada pelo filho dela, o mesmo não se recorda qual e-mail utilizou ...
Spotify Star
227 Views
1 replies
0 likes
Have cancelled my subscription and joined again on the date I want the payment to go out on but the paymnt date hasn't changed. How do I do it?
Have cancelled my subscription and joined again on the date I want the payment to go out on but the paymnt date hasn't changed. How do I do it?
Roadie
249 Views
1 replies
0 likes
Hello, I can't login in my spotify account then facebook deleted my account. (i created new one facebook account with this email) Then I want to log in ,but they say: It looks like you are using your Facebook (...so i need to log in with facebook) Th...
Hello, I can't login in my spotify account then facebook deleted my account. (i created new one facebook account with this email) Then I want to log in ,but they say: It looks like you are using your...
Casual Listener
300 Views
2 replies
0 likes
My account name was made using my office email but I no longer work there and only realized that now when i tried to reset my password because i forgot it. I was wondering why i wasn't getting an email so I checked my account and realized it was the ...
My account name was made using my office email but I no longer work there and only realized that now when i tried to reset my password because i forgot it. I was wondering why i wasn't getting an ema...
Casual Listener
515 Views
2 replies
0 likes
Hi,I think my account may have been hacked. I can access my Spotify Premium account, but I frequently get kicked off advising "another device is currently using this account". Moreover, I have songs showing as "recently played" that I would never lis...
Hi, I think my account may have been hacked. I can access my Spotify Premium account, but I frequently get kicked off advising "another device is currently using this account". Moreover, I have song...
Casual Listener
575 Views
2 replies
0 likes
I pay my premium membership yesterday in the morning with dineromail and i still being in the spotify free what's going on?
I pay my premium membership yesterday in the morning with dineromail and i still being in the spotify free what's going on?
Roadie
188 Views
1 replies
0 likes
Hey, My spotify account keeps getting paused with a message saying 'Spotify has been paused because your account is being used somewhere else'. No one else uses my account and I have logged out of all devices and changed my password on facebook for l...
Hey, My spotify account keeps getting paused with a message saying 'Spotify has been paused because your account is being used somewhere else'. No one else uses my accou...
Not applicable
266 Views
1 replies
0 likes
Hey guys - Im trying to sign up for the premium family plan and Spotify doesnt allow me to pay.I live in Chile but have a Mexican credit card, so when I try to pay it asks me to change my country settings in my profile. I try to do it but it doesn't ...
Hey guys - Im trying to sign up for the premium family plan and Spotify doesnt allow me to pay. I live in Chile but have a Mexican credit card, so when I try to pay it asks me to change my ...
Spotify Star
330 Views
3 replies
0 likes
I just got a new Samsung 7 phone today and already LOVE it! Went from an iPhone 5 which I'd grown to hate.One of the first things I did was to add the Spotify app on my Samsung.But it won't let me sign in to the app. I've tried resetting my password ...
I just got a new Samsung 7 phone today and already LOVE it! Went from an iPhone 5 which I'd grown to hate. One of the first things I did was to add the Spotify app on my Samsung. But it won't let m...
Regular
420 Views
3 replies
0 likes
So, me and my husband want to set up the family account. I set it up and invited him but it looks like he can't because his subscription is through iTunes. Is he able to cancel his iTunes subscription without losing his account? He doesn't want to lo...
So, me and my husband want to set up the family account. I set it up and invited him but it looks like he can't because his subscription is through iTunes. Is he able to cancel his iTunes subscriptio...
Community Legend
276 Views
3 replies
0 likes
Everytime when i try to login this comes up, can somebody please help me? I Will translate it: login failed the username or the password is wrong, did you already made a spotify account? But my username and password are both correct, so what is wrong...
Everytime when i try to login this comes up, can somebody please help me? I Will translate it: login failed the username or the password is wrong, did you already made a spotify account? But my usern...
Casual Listener
381 Views
4 replies
0 likes
I have a 1st account that I have for a couple years now and i signed up for that account with my Facebook account. A couple days ago i made a new account using a different email account then the one i have connected to my Facebook account. then i con...
I have a 1st account that I have for a couple years now and i signed up for that account with my Facebook account. A couple days ago i made a new account using a different email account then the one ...
Casual Listener
284 Views
2 replies
0 likes
Hi there, I have 2 spotify accounts, 1 is payed by my internet provider and 1 is payed by myself. i forgot my account login and password for the one 1 pay my self. I must of used a different email adress for the one i pay my self because when i go do...
Hi there, I have 2 spotify accounts, 1 is payed by my internet provider and 1 is payed by myself. i forgot my account login and password for the one 1 pay my self. I must of u...
Casual Listener
332 Views
2 replies
0 likes
I have a promo code that is not being accepted. I see no expiration date.
I have a promo code that is not being accepted. I see no expiration date.
Spotify Star
222 Views
1 replies
0 likes
my account used to be under a student and it just stopped recenlty for some reason. I would like to use my new college id to get the discount back.
my account used to be under a student and it just stopped recenlty for some reason. I would like to use my new college id to get the discount back.
260 Views
0 replies
0 likes
