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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
291606 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541395 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129674 Views
74 replies
12 likes
I just got a new Samsung 7 phone today and already LOVE it! Went from an iPhone 5 which I'd grown to hate.One of the first things I did was to add the Spotify app on my Samsung.But it won't let me sign in to the app. I've tried resetting my password ...
I just got a new Samsung 7 phone today and already LOVE it! Went from an iPhone 5 which I'd grown to hate. One of the first things I did was to add the Spotify app on my Samsung. But it won't let m...
Regular
399 Views
3 replies
0 likes
So, me and my husband want to set up the family account. I set it up and invited him but it looks like he can't because his subscription is through iTunes. Is he able to cancel his iTunes subscription without losing his account? He doesn't want to lo...
So, me and my husband want to set up the family account. I set it up and invited him but it looks like he can't because his subscription is through iTunes. Is he able to cancel his iTunes subscriptio...
Community Legend
258 Views
3 replies
0 likes
Everytime when i try to login this comes up, can somebody please help me? I Will translate it: login failed the username or the password is wrong, did you already made a spotify account? But my username and password are both correct, so what is wrong...
Everytime when i try to login this comes up, can somebody please help me? I Will translate it: login failed the username or the password is wrong, did you already made a spotify account? But my usern...
Casual Listener
360 Views
4 replies
0 likes
I have a 1st account that I have for a couple years now and i signed up for that account with my Facebook account. A couple days ago i made a new account using a different email account then the one i have connected to my Facebook account. then i con...
I have a 1st account that I have for a couple years now and i signed up for that account with my Facebook account. A couple days ago i made a new account using a different email account then the one ...
Casual Listener
268 Views
2 replies
0 likes
Hi there, I have 2 spotify accounts, 1 is payed by my internet provider and 1 is payed by myself. i forgot my account login and password for the one 1 pay my self. I must of used a different email adress for the one i pay my self because when i go do...
Hi there, I have 2 spotify accounts, 1 is payed by my internet provider and 1 is payed by myself. i forgot my account login and password for the one 1 pay my self. I must of u...
Casual Listener
317 Views
2 replies
0 likes
I have a promo code that is not being accepted. I see no expiration date.
I have a promo code that is not being accepted. I see no expiration date.
Spotify Star
207 Views
1 replies
0 likes
my account used to be under a student and it just stopped recenlty for some reason. I would like to use my new college id to get the discount back.
my account used to be under a student and it just stopped recenlty for some reason. I would like to use my new college id to get the discount back.
246 Views
0 replies
0 likes
OK so I started the family plan after my last premium expired. I sent links to 3 family members I wanted to add. Their links stated they needed a code? My account on my device works fine but when I go to it on the laptop it just states I am a free me...
OK so I started the family plan after my last premium expired. I sent links to 3 family members I wanted to add. Their links stated they needed a code? My account on my device works fine but when I g...
Spotify Star
186 Views
1 replies
0 likes
I haven't used Spotify in over 5 years. At the time when I signed up I was living in the UK. Now I am back in the US and want to use Spotify again. Spotify still thinks I am in the UK and it won't let me change the settings under my profile. Very fru...
I haven't used Spotify in over 5 years. At the time when I signed up I was living in the UK. Now I am back in the US and want to use Spotify again. Spotify still thinks I am in the UK and it won't le...
Spotify Star
186 Views
1 replies
0 likes
I purchased the family plan a few weeks ago. Added my wife and a friend to the plan. My wifes phone works with no issues, the friend on the other hand will now work. It keeps saying she is not on the plan/upgrade. We have deleted it from her phone, r...
I purchased the family plan a few weeks ago. Added my wife and a friend to the plan. My wifes phone works with no issues, the friend on the other hand will now work. It keeps saying she is not on the...
Spotify Star
444 Views
1 replies
0 likes
Good day, I had the student premium account for 2 years now, but suddenly it changed it back to 9.99€ per month, but I am still a student. So I payed 2 months for the full price, is there any chance of getting money back/pay it in premium ? Thanks a ...
Good day, I had the student premium account for 2 years now, but suddenly it changed it back to 9.99€ per month, but I am still a student. So I payed 2 months for the full price, is th...
Spotify Star
203 Views
1 replies
0 likes
i clicked to pay 99p for 3 months as part of your deal although last month i was still charged £9.99 why is this can it pleased be sorted asap!!!
i clicked to pay 99p for 3 months as part of your deal although last month i was still charged £9.99 why is this can it pleased be sorted asap!!!
Spotify Star
769 Views
1 replies
0 likes
Hola, Ya tenia la verison premium pero me enviaron un aviso de que no se habia podido hacer le cargo, que regresaria a la cuenta basica y que volviera a gestionar el pago. Cuando quise regresar a premium, me aparecia un mensaje de no poder realizar e...
Hola, Ya tenia la verison premium pero me enviaron un aviso de que no se habia podido hacer le cargo, que regresaria a la cuenta basica y que volviera a gestionar el pago. Cua...
Spotify Star
160 Views
1 replies
0 likes
i 'm suscribed since one year ago.this weekend it was impossible to listen my playlists.i desisntalled spotify in my computer and in my cell phone.i check my credit card and you debit me the quote from june and the renovation.i tried to listen and al...
i 'm suscribed since one year ago. this weekend it was impossible to listen my playlists. i desisntalled spotify in my computer and in my cell phone. i check my credit card and you debit me the qu...
Spotify Star
192 Views
1 replies
0 likes
Hello, i'm trying to add a member in my family account, but keep getting the 'same country' error.My account (family plan host) was created a long time ago, and my country code is "BR" (with uppercase);And the account that i'm trying to add has the "...
Hello, i'm trying to add a member in my family account, but keep getting the 'same country' error. My account (family plan host) was created a long time ago, and my country code is "BR" (with upperc...
Spotify Star
517 Views
1 replies
0 likes
I payed for the 3 months premium for $9.99 on June first and it ended yesterday. I remember specifically buying it on a deal because I had previously cancled my premium and restarted it because I saw the discount.
I payed for the 3 months premium for $9.99 on June first and it ended yesterday. I remember specifically buying it on a deal because I had previously cancled my premium and restarted it because I saw...
Spotify Star
326 Views
1 replies
0 likes
When I try to change it to the new email, it says that the email is already taken (maybe a previous account I made?). When I try logging in to that account, I could not even after trying my usual passwords. When I tried changing the password, it says...
When I try to change it to the new email, it says that the email is already taken (maybe a previous account I made?). When I try logging in to that account, I could not even after trying my usual pas...
Spotify Star
236 Views
1 replies
0 likes
Hi there, I've just come to the end of my contract with Vodafone & I've taken out a new 24m contract with them, with 24 months Spotify Premium, however I can't seem to cancel my premium subscription so I can activate my Vodafone entertainment pack. F...
Hi there, I've just come to the end of my contract with Vodafone & I've taken out a new 24m contract with them, with 24 months Spotify Premium, however I can't seem to cancel my premium ...
Spotify Star
319 Views
1 replies
0 likes
I use facebook to log into spotify and I want to go mobile and use my phone aswell.Everytime I type in my information I get the error."Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or...
I use facebook to log into spotify and I want to go mobile and use my phone aswell. Everytime I type in my information I get the error. "Oops, seems your card or payment provider is having a bad ...
Community Legend
373 Views
4 replies
0 likes
Just joined a familj account bit spotify still charged me 99 SEK for my premium I vad before... How do I get my money back?! Hard when there is no email to contact... Help!
Just joined a familj account bit spotify still charged me 99 SEK for my premium I vad before... How do I get my money back?! Hard when there is no email to contact... Help!
Community Legend
480 Views
2 replies
0 likes
