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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
81083 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
655788 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
736604 Views
18 replies
29 likes
Hi! I've subscribe my account today, 31/05/2016, and in my account options it says that it expires the 31/07/16 intead of the 31/08/16, why? Please help me, I've paid the 0,99$ for 3 months, not for 2 Thanks and regards
Hi! I've subscribe my account today, 31/05/2016, and in my account options it says that it expires the 31/07/16 intead of the 31/08/16, why? Please help me, I've paid the 0,99$...
Casual Listener
327 Views
2 replies
0 likes
Hi i was wondering if it's possible to pay for the 3 months for 9.99 promo through my itunes account? If so, how? Or do I need to use the actual spotify web site to get the promo ?
Hi i was wondering if it's possible to pay for the 3 months for 9.99 promo through my itunes account? If so, how? Or do I need to use the actual spotify web site to get the promo ?
Community Legend
440 Views
1 replies
0 likes
Someone has hacked into my account and changed my email and password associated with my account. They deleted all of my music and playlists that I hvae been gathering since like 2012 or earlier. My credit card is still assocated with the account. I c...
Someone has hacked into my account and changed my email and password associated with my account. They deleted all of my music and playlists that I hvae been gathering since like 2012 or earlier. My c...
Not applicable
755 Views
11 replies
0 likes
I was charged for premium but my student verification didn't work and I can reverse the charge. Sent a message thru contact form but the only response was post here. Doubt users can help reverse this charge! Would love a phone number to talk to a rea...
I was charged for premium but my student verification didn't work and I can reverse the charge. Sent a message thru contact form but the only response was post here. Doubt users can help reverse this...
Community Legend
245 Views
3 replies
0 likes
I recently received an email from spotify that my account was cancelled. I did not request that. I am not able to log in, I just made a payment. Help my account is blocked
I recently received an email from spotify that my account was cancelled. I did not request that. I am not able to log in, I just made a payment. Help my account is blocked
Spotify Star
219 Views
1 replies
0 likes
Hello Community, this month Spotify bookes 9,99€ from my paypal account instead of the usual 4,99€ because I am a student.A few months ago I successfully updatet my student subscribtion for Spotify but for May they booked 9,99€ and it says that the n...
Hello Community, this month Spotify bookes 9,99€ from my paypal account instead of the usual 4,99€ because I am a student. A few months ago I successfully updatet my student subscribtion fo...
Spotify Star
287 Views
1 replies
0 likes
Hi. Today is was trying to activate my free premium subscription for 12 months that comes with my Vodafone plan on my account. After all the steps, and after logging into my Spotify account from the Vodafone site wizard, I get redirected to a page th...
Hi. Today is was trying to activate my free premium subscription for 12 months that comes with my Vodafone plan on my account. After all the steps, and after logging into my Spotify account ...
Community Legend
367 Views
1 replies
0 likes
My husband died and I want to cancel subscription as I'm sure he didn't know he was being charged! I have been trying for over an hour, following all the links and ways to "cancel" but they are ALL USELESS. It's a disgrace. I've tried contacting cust...
My husband died and I want to cancel subscription as I'm sure he didn't know he was being charged! I have been trying for over an hour, following all the links and ways to "cancel" but they are...
Not applicable
431 Views
3 replies
0 likes
Hi. I'm currently a Spotify free subscriber and would like to try out the premium service. Can anyone bullet point a couple of pros and cons for me.Also, can I return to having a free subscription if I choose to cancel a premium trial?
Hi. I'm currently a Spotify free subscriber and would like to try out the premium service. Can anyone bullet point a couple of pros and cons for me. Also, can I return to having a free subscription ...
Community Legend
369 Views
3 replies
0 likes
Hey, i would like to be able to open spotify without signing in through facebook. My problem is, whenever i click on "sign in via email" it says that my email is associated with my FB credentials, so i have to go through them. What is the process for...
Hey, i would like to be able to open spotify without signing in through facebook. My problem is, whenever i click on "sign in via email" it says that my email is associated with my FB credentia...
Not applicable
327 Views
4 replies
0 likes
Any chance we'll be able to add our profile pic? I don't have a Facebook account so there is no way for me to have a picture? Seems silly that we can't have a profile pic on Spotify withouth a Facebook account.
Any chance we'll be able to add our profile pic? I don't have a Facebook account so there is no way for me to have a picture? Seems silly that we can't have a profile pic on Spotify wi...
Newbie
2318 Views
2 replies
5 likes
Good day.I subscribed to spotify premium a few months back from the spotify app on my old iPhone. Payment chosen was iTunes credit.Some time later I cancelled the subscription. Now I want it back. I no longer have the iPhone nor any other iDevice so ...
Good day. I subscribed to spotify premium a few months back from the spotify app on my old iPhone. Payment chosen was iTunes credit. Some time later I cancelled the subscription. Now I want it back...
Community Legend
602 Views
5 replies
0 likes
I just got a new debit card and number... Same bank, but it wont process my payment. It keeps saying error. I know im typing it in correct. I called my card service and they said it wasnt even attempted in the system. There able to see everything tha...
I just got a new debit card and number... Same bank, but it wont process my payment. It keeps saying error. I know im typing it in correct. I called my card service and they said it wasnt even attemp...
169 Views
0 replies
1 likes
Hello, I want to close my Spotify account and don't know how to do it.Can somebody help me ? I'm french so sorry for my english. Sebi_67
Hello, I want to close my Spotify account and don't know how to do it. Can somebody help me ? I'm french so sorry for my english. Sebi_67
Casual Listener
505 Views
2 replies
0 likes
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong even though I am 100% certain it is right. I then w...
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong ...
Spotify Star
263 Views
1 replies
0 likes
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong even though I am 100% certain it is right. I then w...
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong ...
Casual Listener
445 Views
2 replies
0 likes
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong even though I am 100% certain it is right. I then w...
I am having trouble logging into my account, my account was working perfectly untill all of a sudden I was logged out. I tried to log in in all possible ways and it kept saying my password was wrong ...
Spotify Star
1872 Views
1 replies
0 likes
I clicked "Change country" under the 'Edit Payment Settings' page, and it still says im In Germany?Getting kind of annoying, none of my family members can use the family premium because it says we aren't in the same darn country but I'm pretty sure.....
I clicked "Change country" under the 'Edit Payment Settings' page, and it still says im In Germany? Getting kind of annoying, none of my family members can use the family premium because it says we ...
Spotify Star
200 Views
1 replies
0 likes
Hi , I have the following problem . I can not play music . It happens this message " This song is not available , if the file is located on your computer , you can import it. " Each song and each artist . Sry my English is very bad .. ; )
Hi , I have the following problem . I can not play music . It happens this message " This song is not available , if the file is located on your computer , you can import it. " Each song...
Not applicable
206 Views
2 replies
0 likes
I was going to click on an offer as I tought that my Spotify subscription was cancelled.I then clicked and found out that I accidently have paid for a month of family premium when I was going for premium only.Is there any way that I can get my accoun...
I was going to click on an offer as I tought that my Spotify subscription was cancelled. I then clicked and found out that I accidently have paid for a month of family premium when I was going for...
Not applicable
203 Views
1 replies
0 likes
