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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554500 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131249 Views
74 replies
12 likes
Hello, I can't login in my spotify account then facebook deleted my account. (i created new one facebook account with this email) Then I want to log in ,but they say: It looks like you are using your Facebook (...so i need to log in with facebook) Th...
Hello, I can't login in my spotify account then facebook deleted my account. (i created new one facebook account with this email) Then I want to log in ,but they say: It looks like you are using your...
Casual Listener
303 Views
2 replies
0 likes
My account name was made using my office email but I no longer work there and only realized that now when i tried to reset my password because i forgot it. I was wondering why i wasn't getting an email so I checked my account and realized it was the ...
My account name was made using my office email but I no longer work there and only realized that now when i tried to reset my password because i forgot it. I was wondering why i wasn't getting an ema...
Casual Listener
522 Views
2 replies
0 likes
Hi,I think my account may have been hacked. I can access my Spotify Premium account, but I frequently get kicked off advising "another device is currently using this account". Moreover, I have songs showing as "recently played" that I would never lis...
Hi, I think my account may have been hacked. I can access my Spotify Premium account, but I frequently get kicked off advising "another device is currently using this account". Moreover, I have song...
Casual Listener
579 Views
2 replies
0 likes
I pay my premium membership yesterday in the morning with dineromail and i still being in the spotify free what's going on?
I pay my premium membership yesterday in the morning with dineromail and i still being in the spotify free what's going on?
Roadie
192 Views
1 replies
0 likes
Hey, My spotify account keeps getting paused with a message saying 'Spotify has been paused because your account is being used somewhere else'. No one else uses my account and I have logged out of all devices and changed my password on facebook for l...
Hey, My spotify account keeps getting paused with a message saying 'Spotify has been paused because your account is being used somewhere else'. No one else uses my accou...
Not applicable
269 Views
1 replies
0 likes
Hey guys - Im trying to sign up for the premium family plan and Spotify doesnt allow me to pay.I live in Chile but have a Mexican credit card, so when I try to pay it asks me to change my country settings in my profile. I try to do it but it doesn't ...
Hey guys - Im trying to sign up for the premium family plan and Spotify doesnt allow me to pay. I live in Chile but have a Mexican credit card, so when I try to pay it asks me to change my ...
Spotify Star
332 Views
3 replies
0 likes
I just got a new Samsung 7 phone today and already LOVE it! Went from an iPhone 5 which I'd grown to hate.One of the first things I did was to add the Spotify app on my Samsung.But it won't let me sign in to the app. I've tried resetting my password ...
I just got a new Samsung 7 phone today and already LOVE it! Went from an iPhone 5 which I'd grown to hate. One of the first things I did was to add the Spotify app on my Samsung. But it won't let m...
Regular
421 Views
3 replies
0 likes
So, me and my husband want to set up the family account. I set it up and invited him but it looks like he can't because his subscription is through iTunes. Is he able to cancel his iTunes subscription without losing his account? He doesn't want to lo...
So, me and my husband want to set up the family account. I set it up and invited him but it looks like he can't because his subscription is through iTunes. Is he able to cancel his iTunes subscriptio...
Community Legend
277 Views
3 replies
0 likes
Everytime when i try to login this comes up, can somebody please help me? I Will translate it: login failed the username or the password is wrong, did you already made a spotify account? But my username and password are both correct, so what is wrong...
Everytime when i try to login this comes up, can somebody please help me? I Will translate it: login failed the username or the password is wrong, did you already made a spotify account? But my usern...
Casual Listener
385 Views
4 replies
0 likes
I have a 1st account that I have for a couple years now and i signed up for that account with my Facebook account. A couple days ago i made a new account using a different email account then the one i have connected to my Facebook account. then i con...
I have a 1st account that I have for a couple years now and i signed up for that account with my Facebook account. A couple days ago i made a new account using a different email account then the one ...
Casual Listener
289 Views
2 replies
0 likes
Hi there, I have 2 spotify accounts, 1 is payed by my internet provider and 1 is payed by myself. i forgot my account login and password for the one 1 pay my self. I must of used a different email adress for the one i pay my self because when i go do...
Hi there, I have 2 spotify accounts, 1 is payed by my internet provider and 1 is payed by myself. i forgot my account login and password for the one 1 pay my self. I must of u...
Casual Listener
333 Views
2 replies
0 likes
I have a promo code that is not being accepted. I see no expiration date.
I have a promo code that is not being accepted. I see no expiration date.
Spotify Star
223 Views
1 replies
0 likes
my account used to be under a student and it just stopped recenlty for some reason. I would like to use my new college id to get the discount back.
my account used to be under a student and it just stopped recenlty for some reason. I would like to use my new college id to get the discount back.
261 Views
0 replies
0 likes
OK so I started the family plan after my last premium expired. I sent links to 3 family members I wanted to add. Their links stated they needed a code? My account on my device works fine but when I go to it on the laptop it just states I am a free me...
OK so I started the family plan after my last premium expired. I sent links to 3 family members I wanted to add. Their links stated they needed a code? My account on my device works fine but when I g...
Spotify Star
193 Views
1 replies
0 likes
I haven't used Spotify in over 5 years. At the time when I signed up I was living in the UK. Now I am back in the US and want to use Spotify again. Spotify still thinks I am in the UK and it won't let me change the settings under my profile. Very fru...
I haven't used Spotify in over 5 years. At the time when I signed up I was living in the UK. Now I am back in the US and want to use Spotify again. Spotify still thinks I am in the UK and it won't le...
Spotify Star
194 Views
1 replies
0 likes
I purchased the family plan a few weeks ago. Added my wife and a friend to the plan. My wifes phone works with no issues, the friend on the other hand will now work. It keeps saying she is not on the plan/upgrade. We have deleted it from her phone, r...
I purchased the family plan a few weeks ago. Added my wife and a friend to the plan. My wifes phone works with no issues, the friend on the other hand will now work. It keeps saying she is not on the...
Spotify Star
454 Views
1 replies
0 likes
Good day, I had the student premium account for 2 years now, but suddenly it changed it back to 9.99€ per month, but I am still a student. So I payed 2 months for the full price, is there any chance of getting money back/pay it in premium ? Thanks a ...
Good day, I had the student premium account for 2 years now, but suddenly it changed it back to 9.99€ per month, but I am still a student. So I payed 2 months for the full price, is th...
Spotify Star
205 Views
1 replies
0 likes
i clicked to pay 99p for 3 months as part of your deal although last month i was still charged £9.99 why is this can it pleased be sorted asap!!!
i clicked to pay 99p for 3 months as part of your deal although last month i was still charged £9.99 why is this can it pleased be sorted asap!!!
Spotify Star
779 Views
1 replies
0 likes
Hola, Ya tenia la verison premium pero me enviaron un aviso de que no se habia podido hacer le cargo, que regresaria a la cuenta basica y que volviera a gestionar el pago. Cuando quise regresar a premium, me aparecia un mensaje de no poder realizar e...
Hola, Ya tenia la verison premium pero me enviaron un aviso de que no se habia podido hacer le cargo, que regresaria a la cuenta basica y que volviera a gestionar el pago. Cua...
Spotify Star
166 Views
1 replies
0 likes
i 'm suscribed since one year ago.this weekend it was impossible to listen my playlists.i desisntalled spotify in my computer and in my cell phone.i check my credit card and you debit me the quote from june and the renovation.i tried to listen and al...
i 'm suscribed since one year ago. this weekend it was impossible to listen my playlists. i desisntalled spotify in my computer and in my cell phone. i check my credit card and you debit me the qu...
Spotify Star
238 Views
1 replies
0 likes
