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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9896 Views
  • 3 replies
  • 9 likes
  • Security
  • 9896 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 493263 Views
  • 981 replies
  • 111 likes
  • Account
  • 493263 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213853 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213853 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122628 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122628 Views
  • 72 replies
  • 12 likes

I paid but I could not get premium

First of all I would like to say hi to everyone. Today I paid to get premium membership which I select for students then I start to fill up the information such as my name which university I'm studying at then I tap to next but at that moment I was t...

  • Newbie
  • First of all I would like to say hi to everyone. Today I paid to get premium membership which I select for students then I start to fill up the information such as my name which university I'm studyi...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

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  • Regular
  • fghfghfgh
  • 246 Views
  • 0 replies
  • 0 likes
  • Account
    Security
  • 246 Views
  • 0 replies
  • 0 likes

Solved!! Is VPN against spotify terms of use?

I'm an Australian citizen however I have spent a good many years out of Australia and in Vanuatu. Does it go against the spotify terms of use to use a VPN or IP hider technology?

  • Casual Listener
  • I'm an Australian citizen however I have spent a good many years out of Australia and in Vanuatu. Does it go against the spotify terms of use to use a VPN or IP hider technology?
  • matt-the-legend
  • Regular
  • 1040 Views
  • 1 replies
  • 0 likes
  • 1040 Views
  • 1 replies
  • 0 likes

Disconnect from Facebook

Upon connecting my Spotify account to Facebook all was well. Early today I went and liked USA Today’s Facebook Page and suddenly I received a notice that there was suspicious activity on my Facebook account. After that the message asked me to provide...

  • Visitor
  • Upon connecting my Spotify account to Facebook all was well. Early today I went and liked USA Today’s Facebook Page and suddenly I received a notice that there was suspicious activity on my Facebook ...
  • matt-the-legend
  • Regular
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Security
  • 157 Views
  • 1 replies
  • 0 likes

HACKED

I got hacked on this account! they changed my email and password, and i dont know how to change it back, can only connect becasue its connectedd to facebook.. so now iim payiing and someone else is using it.. Please help me!!!!

  • Newbie
  • I got hacked on this account! they changed my email and password, and i dont know how to change it back, can only connect becasue its connectedd to facebook.. so now iim payiing and someone else is u...
  • matt-the-legend
  • Regular
  • 234 Views
  • 3 replies
  • 0 likes
  • 234 Views
  • 3 replies
  • 0 likes

Pagamento Indevido - Inconformidade de valores

Estava pagando um valor de 22.35, porem meu cartão de credito venceu, e quando fui renovar o mesma passou para 26.90, porem recebir um email falando que o valor iria manter 22.35 durante 3 meses, mas de fato não é o que está acontecendo. Gostaria de ...

  • Casual Listener
  • Estava pagando um valor de 22.35, porem meu cartão de credito venceu, e quando fui renovar o mesma passou para 26.90, porem recebir um email falando que o valor iria manter 22.35 durante 3 meses, mas...
  • Bittencourt
  • Spotify Star
  • 706 Views
  • 7 replies
  • 0 likes
  • 706 Views
  • 7 replies
  • 0 likes

local files

hi i have recently downloaded some songs on my computer, they're in 'local files' and i've added them to my playlists, but when i try to download them on spotify it just says 'waiting...'i don't know what to do

  • Newbie
  • hi i have recently downloaded some songs on my computer, they're in 'local files' and i've added them to my playlists, but when i try to download them on spotify it just says 'waiting...' i don't kn...
  • 128 Views
  • 0 replies
  • 0 likes
  • 128 Views
  • 0 replies
  • 0 likes

Al renovarse el pago premium nos pasa a free

Estoy en plan premium pero cada vez que de actualiza el pago mis familiares pasan a cuenta gratis, yo que dirijo esto sí conservo la cuenta premium pero cada mes debo volver a enviar invitación a mis hermanos y primos. ¿como lo soluciono?

  • Visitor
  • Estoy en plan premium pero cada vez que de actualiza el pago mis familiares pasan a cuenta gratis, yo que dirijo esto sí conservo la cuenta premium pero cada mes debo volver a enviar invitación a mis...
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

No me acuerdo de la direccion de la cuenta premium como puedo saberla

Hola! Alguien me puede ayudar. No me acuerdo de la dirección de casa que puse en la cuenta familiar...alguien me puede decir como puedo saberlo?

  • Newbie
  • Hola! Alguien me puede ayudar. No me acuerdo de la dirección de casa que puse en la cuenta familiar...alguien me puede decir como puedo saberlo?
  • 173 Views
  • 0 replies
  • 1 likes
  • 173 Views
  • 0 replies
  • 1 likes

Solved!! Family Subscription Activating Failed

I sent an invitation to a family member, when he click the button in the email, it took him to his account info page WITHOUT GIVING HIM PREMIUM.How can I fix this?

  • Newbie
  • I sent an invitation to a family member, when he click the button in the email, it took him to his account info page WITHOUT GIVING HIM PREMIUM. How can I fix this?
  • Luke
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 329 Views
  • 1 replies
  • 0 likes

I can not enter my account

On 01/12/2015 I enter my Spotify account on the iPhone and is disconnected, I tried to log in several times and all spoke my password and login wrong. I tried to get on the Desktop then the problem was entranho because I put the login and password, e...

  • Newbie
  • On 01/12/2015 I enter my Spotify account on the iPhone and is disconnected, I tried to log in several times and all spoke my password and login wrong. I tried to get on the Desktop then the problem w...
  • Marc_01
  • Newbie
  • 886 Views
  • 7 replies
  • 2 likes
  • Account
    Login
  • 886 Views
  • 7 replies
  • 2 likes

Solved!! 2 problems- Can't log in to facebook & Doesn't show premium on IOS APP

Dear Spotify & Community,I've encountered two problems,1. I can't connect my facebook account after registering with my email address2. I've joined the Family Premium, but it only works for the spotify web, neither the Spotify software(PC) nor the IO...

  • Casual Listener
  • Dear Spotify & Community, I've encountered two problems, 1. I can't connect my facebook account after registering with my email address 2. I've joined the Family Premium, but it only works for...
  • tommyleunglf2
  • Casual Listener
  • 581 Views
  • 6 replies
  • 1 likes
  • Account
    Premium
  • 581 Views
  • 6 replies
  • 1 likes

Trying to end subscription

I'm trying to end my subscription from premium just to going back to the no more subscription without paying

  • Newbie
  • I'm trying to end my subscription from premium just to going back to the no more subscription without paying
  • Luke
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

My account got Hacked

I just noticed my account got hacked, Just opened the app and saw that I was following some weird playlists in a french creole dialect. Which is weird (I live in chile, no relation to france etc). I thought maybe I missclicked something but when I ch...

  • Newbie
  • I just noticed my account got hacked, Just opened the app and saw that I was following some weird playlists in a french creole dialect. Which is weird (I live in chile, no relation to france etc). I ...
  • IguanaSetup
  • Community Legend
  • 1049 Views
  • 2 replies
  • 1 likes
  • Account
    Other
    Security
  • 1049 Views
  • 2 replies
  • 1 likes

What can other people see on my profile?

HiI was wondering what a person that follows me can see when he or she goes to my profile.Can he see the last song I played or what my latesst artisits where that I listened to, like I can see when I go to my profile? The same quetions goes for peopl...

  • Newbie
  • Hi I was wondering what a person that follows me can see when he or she goes to my profile.Can he see the last song I played or what my latesst artisits where that I listened to, like I can see when...
  • IguanaSetup
  • Community Legend
  • 51908 Views
  • 1 replies
  • 0 likes
  • 51908 Views
  • 1 replies
  • 0 likes

Solved!! Need to change E-mail address on my Spotify Account

I need to change my e-mail address that I used to set up my Spotify account as the e-mail address is no longer active. When I try to change it within the Spotify account I can't as my password isn't recognized under my new e-mail address, which of co...

  • Casual Listener
  • I need to change my e-mail address that I used to set up my Spotify account as the e-mail address is no longer active.  When I try to change it within the Spotify account I can't as my password ...
  • mattmiles
  • Newbie
  • 149406 Views
  • 52 replies
  • 7 likes
  • 149406 Views
  • 52 replies
  • 7 likes

How can I change my about 10 years old beta account to different name

How can I change my about 10 years old beta account to different name and start (finally) to pay for this? Facebook account is not an option. ps. Miten tämä tuki on näin perseestä teillä? Eikö lisäksi tilde-merkki käy tekstin seassa? Vai mistä liitte...

  • Casual Listener
  • How can I change my about 10 years old beta account to different name and start (finally) to pay for this? Facebook account is not an option.   ps. Miten tämä tuki on näin perseestä teillä? Ei...
  • Maxim
  • Spotify Star
  • 500 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 500 Views
  • 2 replies
  • 0 likes

Card won't work

I tried to update my payment method but Spotify kept saying "Oops there's something wrong! Try again" and I used it at Starbucks afterward and it works. I checked all the info and numbers three times to make sure, and it still wouldn't change

  • Visitor
  • I tried to update my payment method but Spotify kept saying "Oops there's something wrong! Try again" and I used it at Starbucks afterward and it works. I checked all the info and numbers three times...
  • user-removed
  • Not applicable
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

achat de carte spotify en france pour la belgique

bonjour , n'ayant pas de carte de credit , et que les cartes ne sont pas vendu en belgique , j'aurais aimé savoir si je pouvais m'en procurer en france vu que j'habite pas loin de la frontiere pour les utiliser sur mon compte ... et si oui est-ce que...

  • Newbie
  • bonjour  , n'ayant pas de carte de credit , et que les cartes ne sont pas vendu en belgique , j'aurais aimé savoir si je pouvais m'en procurer en france vu que j'habite pas loin de la frontiere ...
  • Lohan59
  • Newbie
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

My psn

I tried to log in to spotify on my playstation account and when i did it said link to acc so i clicked it and it said.it was already linked to another playstation acc and im not sure who

  • Newbie
  • I tried to log in to spotify on my playstation account and when i did it said link to acc so i  clicked it and it said.it was already linked to another playstation acc and im not sure who
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes