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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80604 Views

9 replies

2 likes

Account
Login
  • 80604 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654564 Views

13 replies

4 likes

Account
  • 654564 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735134 Views

18 replies

29 likes

  • 735134 Views
  • 18 replies
  • 29 likes

Solved!! Account page not accessible

I want to use a gift card, but I cannot get to my account page. I am logged in to Spotify and I can listen to music though, but when I want to go to the account page I get an error message. Anyone know how I can solve this?

Casual Listener

I want to use a gift card, but I cannot get to my account page. I am logged in to Spotify and I can listen to music though, but when I want to go to the account page I get an error message. Anyo...

LordRollin

Community Legend

1094 Views

9 replies

0 likes

Account
  • 1094 Views
  • 9 replies
  • 0 likes

opzeggen account

Geachte heer/mevrouw, Ik heb bij jullie een account lopen onder een e-mail adres en facebook account en dit wil ik graag opheffen.Zou iemand van Sportify mij een bericht willen sturen hoe ik dit kan doen of mij een telefoonnummer willen geven, want d...

Newbie

Geachte heer/mevrouw,   Ik heb bij jullie een account lopen onder een e-mail adres en facebook account en dit wil ik graag opheffen. Zou iemand van Sportify mij een bericht willen sturen hoe ...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Can't login on facebook

hello, i am having problem to login with facebook.I have a normal spotify account and now i want to use it with facebook, but attempting the login it reports an unknow error with a popup: something went wrong, please try again later. The app has alre...

Newbie

hello, i am having problem to login with facebook. I have a normal spotify account and now i want to use it with facebook, but attempting the login it reports an unknow error with a popup: somethi...

219 Views

0 replies

0 likes

Account
Login
  • 219 Views
  • 0 replies
  • 0 likes

Trying to create account

Ok basically i've been trying to help someone create an account for spotify i type their email and password then when i go to choose a username and fill the rest in, go to sign up it won't do it and yes im aware that it could be a taken username but ...

Newbie

Ok basically i've been trying to help someone create an account for spotify i type their email and password then when i go to choose a username and fill the rest in, go to sign up it won't do it and ...

223 Views

0 replies

0 likes

Account
  • 223 Views
  • 0 replies
  • 0 likes

Deleting my hacked spotify account

Hi. My old spotify account has been hacked and someone changed the e-mail for it.I would like to get my account deleted but it seems to be impossible since I cannot change my email to what it was, or click on the link you sent to the email after requ...

Casual Listener

Hi. My old spotify account has been hacked and someone changed the e-mail for it. I would like to get my account deleted but it seems to be impossible since I cannot change my email to what it was, ...

Sebasty

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Hackeo de cuenta

Hola, buenas tardes,Cuando he ido a usar mi cuenta(soy premium)me han empezado a cambiar la musica y he visto varios dispositivos que no son los míos.Posteriormente he visto que me habian cambiado la direccion de email y no he podido ni cambiar el em...

Casual Listener

Hola, buenas tardes, Cuando he ido a usar mi cuenta(soy premium)me han empezado a cambiar la musica y he visto varios dispositivos que no son los míos. Posteriormente he visto que me habian cambiad...

music1691

Newbie

2296 Views

1 replies

0 likes

Account
Premium
Security
Subscription
  • 2296 Views
  • 1 replies
  • 0 likes

Problema para editar a conta

Sou cliente Spotify Premium e migrei para o plano Familiar. O membro de minha familia tentou criar um usuário para que eu mandasse o convite, porém disse que o e-mail já estava sendo utilizado. Então solicitou a redefinição de senha, que é enviado no...

Newbie

Sou cliente Spotify Premium e migrei para o plano Familiar.   O membro de minha familia tentou criar um usuário para que eu mandasse o convite, porém disse que o e-mail já estava sendo utiliza...

Bittencourt

Spotify Star

1619 Views

1 replies

0 likes

Account
  • 1619 Views
  • 1 replies
  • 0 likes

account hacked

My account appears to have been hacked and changed to a premium family account with 4 extra people added. I've now removed them and changed my password, but lost all of my playlists - can they be restored?

Newbie

My account appears to have been hacked and changed to a premium family account with 4 extra people added. I've now removed them and changed my password, but lost all of my playlists - can they be res...

wartist

Gig Goer

344 Views

2 replies

0 likes

Account
  • 344 Views
  • 2 replies
  • 0 likes

log in & money

Since the morning i cant log in to my spotify account. I thought it was my premium so i decided to pay it and overwrite on your bank account. But still i can not log in to my spotify account, i want my money back!

Newbie

Since the morning i cant log in to my spotify account. I thought it was my premium so i decided to pay it and overwrite on your bank account. But still i can not log in to my spotify account, i ...

275 Views

0 replies

0 likes

Account
  • 275 Views
  • 0 replies
  • 0 likes

Changing country without facebook

I recently moved from Spain to South Korea. I read that after 14 days I need to change my location settings or upgrade to Premium account. I would like to remain in Free Spotify, but I can't change my country setting. When I try to log into the deskt...

Casual Listener

I recently moved from Spain to South Korea. I read that after 14 days I need to change my location settings or upgrade to Premium account. I would like to remain in Free Spotify, but I can't change m...

imattolo

Community Legend

555 Views

3 replies

0 likes

  • 555 Views
  • 3 replies
  • 0 likes

Superuser Contribution Locked out of my account because it says i'm 'abroad'

I made my account over a year ago when living in Denmark, I have since returned home to Australia and spotify tells me you are only able to use it abroad for 14 days so now I can no longer login I live in Australia and not going back to Denmark anyti...

Newbie

I made my account over a year ago when living in Denmark, I have since returned home to Australia and spotify tells me you are only able to use it abroad for 14 days so now I can no longer login 😞 I...

Julian

Moderator

239 Views

1 replies

0 likes

Account
Login
  • 239 Views
  • 1 replies
  • 0 likes

Posible hackeo

Hola, llevo como un mes sufriendo debido a que mientras estoy reproduciendo alguna de mis listas de reproducción me salta sin motivo alguno una lista de reproducción desconocida con música que nunca escucho, incluso estando la aplicación abierta pero...

Visitor

Hola, llevo como un mes sufriendo debido a que mientras estoy reproduciendo alguna de mis listas de reproducción me salta sin motivo alguno una lista de reproducción desconocida con música que nunca ...

802 Views

0 replies

3 likes

Security
  • 802 Views
  • 0 replies
  • 3 likes

I can't manage my family account

I recenty started an Family Premium Account. When I try to manage my account as descibed on the Q&A, I only receive a blank page. I tried several times, different days.

Newbie

I recenty started an Family Premium Account. When I try to manage my account as descibed on the Q&A, I only receive a blank page. I tried several times, different days.

Ninse1975

Casual Listener

1639 Views

8 replies

1 likes

  • 1639 Views
  • 8 replies
  • 1 likes

Help! I have been charged twice in a month for my spotify account

Help! this month i have been charged twice. As i am a new student i have enrolled in the student discount, yet i have also received the monthly 9.99 charge. Can someone please help!?

Newbie

Help! this month i have been charged twice. As i am a new student i have enrolled in the student discount, yet i have also received the monthly 9.99 charge. Can someone please help!?

ItsJamesJ

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Solved!! User to Artist Profile

I am trying to create a Artist profile on spotify, but I can't verify myself without already being an artist on spotify. How can I change my user profile to become an Artist?

Newbie

I am trying to create a Artist profile on spotify, but I can't verify myself without already being an artist on spotify. How can I change my user profile to become an Artist?

fischfun

Gig Goer

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Having problems

Somehow I have 2 accounts. I got the premium on the other one I don’t use. How do I change it to the one that I use?

Visitor

Somehow I have 2 accounts. I got the premium on the other one I don’t use. How do I change it to the one that I use?

fischfun

Gig Goer

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

User Name

My use your name has been disassociated with Spotify and replaced with another users email address. I am unable to login.

Visitor

My use your name has been disassociated with Spotify and replaced with another users email address. I am unable to login.

ItsJamesJ

Community Legend

382 Views

1 replies

0 likes

Premium
  • 382 Views
  • 1 replies
  • 0 likes

My team and all round game in online

now play all sport in the computer game and any another part in web disine

Regular

now play all sport in the computer game and any another part in web disine

137 Views

0 replies

0 likes

  • 137 Views
  • 0 replies
  • 0 likes

Ecards gift

I ordered an ecard for 6 months of premium; the payment went through in my bank account and I received a confirmation email, but I set the gift to be emailed to my friend for yesterday and he still hasn't received it. How do I get the email to send t...

Newbie

I ordered an ecard for 6 months of premium; the payment went through in my bank account and I received a confirmation email, but I set the gift to be emailed to my friend for yesterday and he still h...

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes