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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9964 Views
  • 3 replies
  • 9 likes
  • Security
  • 9964 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 497337 Views
  • 982 replies
  • 112 likes
  • Account
  • 497337 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214265 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214265 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122800 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122800 Views
  • 72 replies
  • 12 likes

Nombre de usuario

Buenas noches disculpen acabo de crear una cuenta nueva y suscrito a plan familiar pero nunca me salio el nombre de usuario y se puso uno en automático podrían ayudarme con eso porfavor

  • Visitor
  • Buenas noches disculpen acabo de crear una cuenta nueva y suscrito a plan familiar pero nunca me salio el nombre de usuario y se puso uno en automático podrían ayudarme con eso porfavor
  • 179 Views
  • 0 replies
  • 0 likes
  • 179 Views
  • 0 replies
  • 0 likes

Verify as artist

Hello Community, a few weeks ago I tried to verify my band "Remedy". Unfortunately, this has not worked out yet. How do I get to get the blue hook. Is this possible with the band name "Remedy" at all? Or is the name too often used? Ps: We are not sho...

  • Casual Listener
  • Hello Community, a few weeks ago I tried to verify my band "Remedy". Unfortunately, this has not worked out yet. How do I get to get the blue hook. Is this possible with the band name "Remedy" at all...
  • timbootsie
  • Casual Listener
  • 395 Views
  • 4 replies
  • 0 likes
  • Account
  • 395 Views
  • 4 replies
  • 0 likes

Spotify Premium kündigen

Hallo, ich habe die 30 Tage Premium bei Spotify getestet und beim Anlegen des Kontos wurde mir angezeigt, dass ich Spotify bis zum 31.08.2015 kostenlos nutzen kann. Trotzdem wurde heute schon der Betrag für das Abonnement abgebucht.Habe jetzt gekündi...

  • Casual Listener
  • Hallo,   ich habe die 30 Tage Premium bei Spotify getestet und beim Anlegen des Kontos wurde mir angezeigt, dass ich Spotify bis zum 31.08.2015 kostenlos nutzen kann. Trotzdem wurde heute scho...
  • Unakan
  • Casual Listener
  • 1896 Views
  • 11 replies
  • 0 likes
  • Premium
  • 1896 Views
  • 11 replies
  • 0 likes

Account email

I have just closed my account as I had signed in with Facebook. How long until I can use the same email address to create a new account without Facebook?

  • Visitor
  • I have just closed my account as I had signed in with Facebook. How long until I can use the same email address to create a new account without Facebook?
  • user-removed
  • Not applicable
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes

Solved!! Someone hacked my Spotify Premium account

Somebody hacked my spotify premium account.I managed to change my password, and to recover the deleted playlists. But the hacker made a mess of my music library (is there any way to solve this or to roll back to a month ago backup?).Is there a way to...

  • Casual Listener
  • Somebody hacked my spotify premium account. I managed to change my password, and to recover the deleted playlists. But the hacker made a mess of my music library (is there any way to solve this or t...
  • kejt_
  • Community Legend
  • 796 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 796 Views
  • 1 replies
  • 0 likes

Spotify thinks im on a trip

I didint log on my spotify for a week and yesterday i tried and it thinks im on a tirp it keeps asking 'Tell us your location' and i read the forms it said change your location but when i checked my location was right i have nothing to do

  • Newbie
  • I didint log on my spotify for a week and yesterday i tried and it thinks im on a tirp it keeps asking 'Tell us your location' and i read the forms it said change your location but when i checked my ...
  • 178 Views
  • 0 replies
  • 0 likes
  • Account
  • 178 Views
  • 0 replies
  • 0 likes

I want to update my address

i want to edit my address to my new one as i want to invite my family members but i can't , any help ?

  • Regular
  • i want to edit my address to my new one  as i want to invite my family members  but i can't , any help ?
  • Maxim
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 336 Views
  • 1 replies
  • 0 likes

Charged for something I didn't purchase

I just got charged $10.66 for something. The reciept gives me an order number but does not say what it's for. This was taken out of my account on August 22 and I'm not due to pay my Premium again until September. I've tried to go to the "Help" button...

  • Newbie
  • I just got charged $10.66 for something. The reciept gives me an order number but does not say what it's for. This was taken out of my account on August 22 and I'm not due to pay my Premium again&nbs...
  • Maxim
  • Spotify Star
  • 443 Views
  • 1 replies
  • 0 likes
  • 443 Views
  • 1 replies
  • 0 likes

2 bands with same profile problem

Hi, I just added my music to spotify using an online distributor (Distro Kid). It worked well and fast, though our music has been added to another band's profile on Spotify that has the same name as my band. Now I have control over that band's bio, p...

  • Newbie
  • Hi, I just added my music to spotify using an online distributor (Distro Kid). It worked well and fast, though our music has been added to another band's profile on Spotify that has the same name as ...
  • Maxim
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 260 Views
  • 1 replies
  • 0 likes

Want to change email for my Spotify Community account

The email I put down for my Spotify Community account is one I do not use anymore, so I want to change it to my main email. How do I do this?

  • Roadie
  • The email I put down for my Spotify Community account is one I do not use anymore, so I want to change it to my main email. How do I do this?
  • Maxim
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
  • 230 Views
  • 1 replies
  • 0 likes

charge twice since March 2017

Hi, I already called before and was assured that you will cancel my single subscription when I subscribe to family plan. When I check my statement, I didnt' get the refund and still befing charge twice since March 2017. I called my credit card compan...

  • Newbie
  • Hi, I already called before and was assured that you will cancel my single subscription when I subscribe to family plan. When I check my statement, I didnt' get the refund and still befing charge...
  • Maxim
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
  • 224 Views
  • 1 replies
  • 0 likes

NÃO CONSIGO PASSAR MUSICAS

Sou usuária premium mas quando tento passar musicas aparece uma mensagem dizendo: "pule quantas faixas quiser com o premium", como se minha conta fosse simples. Já segui todas as instruções, verifiquei o pagamento, saí e entrei novamente e nada! Simp...

  • Newbie
  • Sou usuária premium mas quando tento passar musicas aparece uma mensagem dizendo: "pule quantas faixas quiser com o premium", como se minha conta fosse simples. Já segui todas as instruções, verifiqu...
  • Bittencourt
  • Spotify Star
  • 4590 Views
  • 1 replies
  • 0 likes
  • Premium
  • 4590 Views
  • 1 replies
  • 0 likes

Prepaid code is invalid for this country

So my friend (based in the USA) gifted me a 6 month premium subscription to Spotify. Unfortunately when I go to add this to my account it tells me that the prepaid code is invalid for my country (Belgium). I tried changing my account details so it ap...

  • Visitor
  • So my friend (based in the USA) gifted me a 6 month premium subscription to Spotify. Unfortunately when I go to add this to my account it tells me that the prepaid code is invalid for my country (Bel...
  • mibadiou
  • Newbie
  • 685 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 685 Views
  • 2 replies
  • 0 likes

Ability to View All Playlist Followers

I forgot my password to spotify. When I enter the "forgotten password menu" and I enter my login name, I receive no e-mail from spotify. And when I enter the my e-mail address instead of the my spotify login name, it tells me that there is no such ad...

  • Visitor
  • I forgot my password to spotify. When I enter the "forgotten password menu" and I enter my login name, I receive no e-mail from spotify. And when I enter the my e-mail address instead of the my spoti...
  • Gayilluminati
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution my mom canceled my premium. Is there any way to get my music back????

i used her card without telling her to sign up for premium. She thought it was fraud and canceled my account.Now i cant login to my account. I know she cancled the premium. But shouldnt i still be able to login and use the free verison of spotify???I...

  • Casual Listener
  • i used her card without telling her to sign up for premium. She thought it was fraud and canceled my account. Now i cant login to my account. I know she cancled the premium. But shouldnt i still be ...
  • MonicaM_Bogota
  • Roadie
  • 279 Views
  • 1 replies
  • 0 likes
  • Login
    Subscription
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ya pague y no soy premiun

Disculpen ya pague mi cuenta Premium pero no me permite adelantar canciones.

  • Newbie
  • Disculpen ya pague mi cuenta Premium pero no me permite adelantar canciones.
  • MonicaM_Bogota
  • Roadie
  • 279 Views
  • 1 replies
  • 0 likes
  • Premium
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help

I'm trying to get the 30 day free trial cuz I'm new to Spotify but everytime I try to buy it it keeps saying that my card provider or something like that is having a bad day I don't get what that means please help I have money in my account to pay it...

  • Casual Listener
  • I'm trying to get the 30 day free trial cuz I'm new to Spotify but everytime I try to buy it it keeps saying that my card provider or something like that is having a bad day I don't get what that mea...
  • MonicaM_Bogota
  • Roadie
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logged out and can't get back in

Hey!My spotify account logged me out after my facebook was hacked and I can't log back in. I've tried resetting the passwrod 5 times but never get sent an email (even though I know this is correct). I've set up another account so I could see if I cou...

  • Newbie
  • Hey! My spotify account logged me out after my facebook was hacked and I can't log back in. I've tried resetting the passwrod 5 times but never get sent an email (even though I know this is correct)...
  • MonicaM_Bogota
  • Roadie
  • 413 Views
  • 1 replies
  • 0 likes
  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot join family plan

Please help, my son cannot join my family plan. The address is the same, and the age is above minimum (21 for Indonesia). What else can I do?

  • Newbie
  • Please help, my son cannot join my family plan. The address is the same, and the age is above minimum (21 for Indonesia). What else can I do?
  • MonicaM_Bogota
  • Roadie
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble connecting with facebook

Okay, so I had originally opened this account and merged it with my Facebook account, but I had to delete that account after an ex started stalking it so now I have a new account but it won't let me change the Facebook account it is merged with, how ...

  • Newbie
  • Okay, so I had originally opened this account and merged it with my Facebook account, but I had to delete that account after an ex started stalking it so now I have a new account but it won't let me ...
  • MonicaM_Bogota
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes