Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 256959 Views
  • 783 replies
  • 81 likes
  • Account
  • 256959 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126792 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126792 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69932 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69932 Views
  • 63 replies
  • 8 likes

My own playlist cover picture always turns upside down. How do I get it right?

Every time I choose a new picture as cover for my playlist it turns upside down and I just can't get it right. I have tried turning the picture on beforehand (on my computer) but the result is the same. It's a jpeg-file and under 4MB as required. Ple...

  • Newbie
  • Every time I choose a new picture as cover for my playlist it turns upside down and I just can't get it right. I have tried turning the picture on beforehand (on my computer) but the result is the sa...
  • Maxim
  • Spotify Star
  • 1475 Views
  • 1 replies
  • 0 likes
  • 1475 Views
  • 1 replies
  • 0 likes

Conta criando playlists sozinha

Pessoal no noite, minha conta premium está apagando minhas playlists e criando outras nada a ver no lugar, já mudei de senha diversas vezes, sai de todos os dispositivos, mas não sei mais o que fazer. Por favor me ajudem.

  • Newbie
  • Pessoal no noite, minha conta premium está apagando minhas playlists e criando outras nada a ver no lugar, já mudei de senha diversas vezes, sai de todos os dispositivos, mas não sei mais o que fazer...
  • Bittencourt
  • Spotify Star
  • 927 Views
  • 1 replies
  • 0 likes
  • 927 Views
  • 1 replies
  • 0 likes

Solved!! Wrong gender in Spotify profile

My account is linked to my Facebook but it has the wrong gender. It's right on Facebook, but not on Spotify.

  • Casual Listener
  • My account is linked to my Facebook but it has the wrong gender. It's right on Facebook, but not on Spotify.
  • ItsJamesJ
  • Community Legend
  • 4752 Views
  • 4 replies
  • 1 likes
  • 4752 Views
  • 4 replies
  • 1 likes

Superuser Contribution Help

I recently signed up for spotify premium trial and got a new phone. When i downloaded spotify and logged in all the sudden all my playlists are gone and I am no longer premium. HELP. I want We playlists back.I am also worried that they will start cha...

  • Casual Listener
  • I recently signed up for spotify premium trial and got a new phone. When i downloaded spotify and logged in all the sudden all my playlists are gone and I am no longer premium. HELP. I want We playli...
  • Melody
  • Community Manager
  • 114 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 114 Views
  • 1 replies
  • 0 likes

**bleep** hacked account?

Hello i did not use very often spotify but , after a while , i mean now , i tried to login and i managed to get the login with email reset .. but i don't call myself angelicadrinovec cuz :1 i am a male2 i don't know her so i guess it's an hacked acco...

  • Newbie
  • Hello i did not use very often spotify but , after a while , i mean now , i tried to login and i managed to get the login with email reset .. but i don't call myself    angelicadrinove...
  • iamandyhill
  • Community Legend
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Cancelling a premium account that's connected to Facebook paid by mobile service provider

So I'm trying to disconnect my account from Facebook and in order to do that I have to cancel my premium membership, I have contacted my service provider who pays for it and they have done everything they need to but it still says my account is on a ...

  • Visitor
  • So I'm trying to disconnect my account from Facebook and in order to do that I have to cancel my premium membership, I have contacted my service provider who pays for it and they have done everything...
  • iamandyhill
  • Community Legend
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Spotify Kann mich mit dem Handy nicht mehr anmelden???

Hallo Ich kann mich mit meinem PC problemlos bei Spotify anmelden. Doch ich habe ein Problem mit der Anmeldung auf meinem iPhone. Da erhalte ich immer die Nachricht "Du kannst Spotify im Ausland nur max. 14 Tage verwenden". Was ist da los??...ich war...

  • Visitor
  • Hallo Ich kann mich mit meinem PC problemlos bei Spotify anmelden. Doch ich habe ein Problem mit der Anmeldung auf meinem iPhone. Da erhalte ich immer die Nachricht "Du kannst Spotify im Ausland nur ...
  • Maxim
  • Spotify Star
  • 3438 Views
  • 11 replies
  • 0 likes
  • Free
    Login
  • 3438 Views
  • 11 replies
  • 0 likes

User name on device login

I recently deactivated my Facebook account (which is how I first signed up for Spotify) so I am using the device login to access my Spotify account. To my friends list, my account shows up as the ten digit login number (instead of my name). Is there ...

  • Newbie
  • I recently deactivated my Facebook account (which is how I first signed up for Spotify) so I am using the device login to access my Spotify account. To my friends list, my account shows up as the ten...
  • MattSuda
  • Spotify Star
  • 778 Views
  • 1 replies
  • 0 likes
  • 778 Views
  • 1 replies
  • 0 likes

Cancelling Student Discount

Hello all, I am no longer a student and I need to cancel my student discount. I need to update my payment details and it requires verification of student status, which I no longer have. Because it can't verify that I am a student, it won't let me cha...

  • Newbie
  • Hello all,   I am no longer a student and I need to cancel my student discount.  I need to update my payment details and it requires verification of student status, which I no longer have...
  • manueldapaah
  • Newbie
  • 16768 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 16768 Views
  • 4 replies
  • 0 likes

Cobrança Indevida de R$1,99

Bom dia,tentei me inscrever para receber o prêmium por 3 meses a R$1,99 o mês. Não sei ao certo porque, mas me negaram o pacote depois de inserir os meus dados bancários. Tentei de novo e nada. Não consegui assinar o Premium, mas mesmo assim o dinhei...

  • Newbie
  • Bom dia, tentei me inscrever para receber o prêmium por 3 meses a R$1,99 o mês. Não sei ao certo porque, mas me negaram o pacote depois de inserir os meus dados bancários. Tentei de novo e nada. Não...
  • OptimuzKrice
  • Roadie
  • 138 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login!

Hi,I use spotify for years and have since almost a year a premium account.I was always automaticly logged in, but now since a view days i have to login but it doesn't work. I made my account with Facebook, and when i want to login with Facebook there...

  • Newbie
  • Hi, I use spotify for years and have since almost a year a premium account. I was always automaticly logged in, but now since a view days i have to login but it doesn't work. I made my account with...
  • Leonardo
  • Roadie
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution Total number of songs downloaded

Is there a way to see how many songs total you either A) have saved to favorites/playlists/my songs/etc, or B) the number you have downloaded? I know that you are only allowed 3,333 total per device, but how does one check how close you are to that n...

  • Newbie
  • Is there a way to see how many songs total you either A) have saved to favorites/playlists/my songs/etc, or B) the number you have downloaded? I know that you are only allowed 3,333 total per device,...
  • Leonardo
  • Roadie
  • 10359 Views
  • 1 replies
  • 5 likes
  • 10359 Views
  • 1 replies
  • 5 likes

Need to change E-mail address on my Spotify Account

Boa tarde Ontem, eu assinei o spotify premium com um e-mail, e quando eu fui minha conta, era outro. Eu faço um e-mail na minha página da Face mas na minha conta do Spotify continua o antigo ... O que eu devo fazer?

  • Newbie
  • Boa tarde  Ontem, eu assinei o spotify premium com um e-mail, e quando eu fui minha conta, era outro. Eu faço um e-mail na minha página da Face mas na minha conta do Spotify continua o antigo ....
  • OptimuzKrice
  • Roadie
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Double accounts?

Hi, I have a problem with my accounts, firtst i hade one then i got another because it was i good offer. But I can only login and see my second account. That means that in my first account where i have most of my playlist i cant see them Anybody who ...

  • Newbie
  • Hi,   I have a problem with my accounts, firtst i hade one then i got another because it was i good offer. But I can only login and see my second account. That means that in my first account w...
  • OptimuzKrice
  • Roadie
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
  • 117 Views
  • 1 replies
  • 0 likes

Hacked account

My old account, jhill8, was hacked and the hacker is now using it to listen to that garbage reggaeton-rap hybrid they play at Latin dance clubs. Please help.

  • Visitor
  • My old account, jhill8, was hacked and the hacker is now using it to listen to that garbage reggaeton-rap hybrid they play at Latin dance clubs. Please help.
  • osornios
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

I forgot my account now im being charged

I forgot my account email and password now im being cgarged and i dont know how to cancel it. Please help

  • Newbie
  • I forgot my account email and password now im being cgarged and i dont know how to cancel it. Please help
  • osornios
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! Facebook account and original account

I logged into Spotify using my Facebook details, however it was not my official account as it had a different email address etc, I did not realise this, and I set up the student Spotify premium deal. As the Facebook Spotify account did not have all m...

  • Newbie
  • I logged into Spotify using my Facebook details, however it was not my official account as it had a different email address etc, I did not realise this, and I set up the student Spotify premium deal....
  • osornios
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Changing login back to password from FB

When I set up my Spotify premium account i set it up with my own password. Later I started logging in with Facebook. I no longer have an account with FB.How do I go back to using my own password for logging in?Thank you.

  • Newbie
  • When I set up my Spotify premium account i set it up with my own password. Later I started logging in with Facebook. I no longer have an account with FB. How do I go back to using my own password ...
  • osornios
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Facebook account disabled

I used spotify normally until facebook permanently blocked my account, which has the credentials required to log in to spotify, so I could no longer do that. So I disabled my premium on that account and made another account to make that one a premium...

  • Newbie
  • I used spotify normally until facebook permanently blocked my account, which has the credentials required to log in to spotify, so I could no longer do that.   So I disabled my premium on that...
  • osornios
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 277 Views
  • 1 replies
  • 0 likes

facebook account and email account

I had an account made with my facebook account. I later asked my brother to add me to the family premium package. He entered my mail. I accepted the premium account, though my email, so my facebook account playlists dissappeared. How can i recover my...

  • Newbie
  • I had an account made with my facebook account. I later asked my brother to add me to the family premium package. He entered my mail. I accepted the premium account, though my email, so my facebook a...
  • osornios
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes