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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80631 Views

9 replies

2 likes

Account
Login
  • 80631 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654671 Views

13 replies

4 likes

Account
  • 654671 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735291 Views

18 replies

29 likes

  • 735291 Views
  • 18 replies
  • 29 likes

Superuser Contribution No puedo Verificar las cuentas familiares.

escribo mi domicilio en las en las cuentas de mi familia y aun asi no puedo ingresar o aceptarla invitacion

Newbie

escribo mi domicilio en las en las cuentas de mi familia y aun asi no puedo ingresar o aceptarla invitacion

Alejandro_C

Spotify Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country change

Hi, I recently moved back to my family to Czech Republic and i have not succeeded in changing my country from Slovakia to Czech republic even though i have selected to pay the subscription with a czech credit card.. this also means it won't let me in...

Newbie

Hi, I recently moved back to my family to Czech Republic and i have not succeeded in changing my country from Slovakia to Czech republic even though i have selected to pay the subscription with a cze...

Alejandro_C

Spotify Legend

255 Views

1 replies

0 likes

Account
Subscription
  • 255 Views
  • 1 replies
  • 0 likes

Spoify

I bought Spotify for 3 months for 9.99 then I left the country. And it worked for two days stop and again and again so physically I wasn't able to use Spotify Premium for like a month straight and I like to get a free month or 3 months thank for taki...

Newbie

I bought Spotify for 3 months for 9.99 then I left the country. And it worked for two days stop and again and again so physically I wasn't able to use Spotify Premium for like a month straight and I ...

Maxim

Spotify Star

1626 Views

1 replies

0 likes

  • 1626 Views
  • 1 replies
  • 0 likes

Mail - losing your spotify account

Last week I was robbed and therefore I had to unable my creditcard. Now I received a mail from Spotify that my I will lose my account when I will not update my card data in 5 days. It takes me - I guess 5 - 7 days - to get a new card. What can I do?

Newbie

Last week I was robbed and therefore I had to unable my creditcard. Now I received a mail from Spotify that my I will lose my account when I will not update my card data in 5 days. It takes...

Maxim

Spotify Star

176 Views

1 replies

0 likes

  • 176 Views
  • 1 replies
  • 0 likes

How do I keep Spotify from Displaying Facebook Name instead of Username?

My spotify account does not display the username I selected. Instead it shows my facebook name, even though I have disconnected the account from facebook. My spotify account is for a record label and I do not want it associated with my personal faceb...

Casual Listener

My spotify account does not display the username I selected. Instead it shows my facebook name, even though I have disconnected the account from facebook. My spotify account is for a record labe...

hodovňa

Newbie

350 Views

3 replies

0 likes

Account
Other
  • 350 Views
  • 3 replies
  • 0 likes

Spotify Connect - Multiple Speakers/Devices

HeyI just want to set password for device, so I´can log in on my TV, and have tryed by going to account, set password, got the mail whit link to set password, and every time it says, oh something wrong, don´t be sad, but try later, haved tryed for 3 ...

Casual Listener

Hey I just want to set password for device, so I´can log in on my TV, and have tryed by going to account, set password, got the mail whit link to set password, and every time it says, oh something w...

Trinehot

Casual Listener

242 Views

2 replies

0 likes

  • 242 Views
  • 2 replies
  • 0 likes

Superuser Contribution Deleted Facebook

I deleted my Facebook account, which deleted my previous Spotify account. My previous Spotify premium account is still being charged. I want to know how to fix this!

Newbie

I deleted my Facebook account, which deleted my previous Spotify account.  My previous Spotify premium account is still being charged. I want to know how to fix this!

Alejandro_C

Spotify Legend

210 Views

1 replies

0 likes

  • 210 Views
  • 1 replies
  • 0 likes

Double payment for months

HelloI just found out I have been charged double for months for my Premium account and I would like that to stop immediately and I want my money back!

Newbie

Hello I just found out I have been charged double for months for my Premium account and I would like that to stop immediately and I want my money back!

Maxim

Spotify Star

229 Views

1 replies

0 likes

Account
Other
  • 229 Views
  • 1 replies
  • 0 likes

Not deleting my account

So I want to delete my account, but all I get is this email talking about privacy problems and how I can solve them. It's not actually deleting my account because I can still log on. What do I do? Someone please help me.

Casual Listener

So I want to delete my account, but all I get is this email talking about privacy problems and how I can solve them. It's not actually deleting my account because I can still log on. What do I do? So...

KatesHere

Community Legend

446 Views

3 replies

0 likes

  • 446 Views
  • 3 replies
  • 0 likes

Solved!! Linking current Premium account w/ NY Times digital subscription

I want to link my NY Times digital subscription to my Spotify premium account to take advantage of the partnership offer. However, the email that's associated with my NY Times acct is different than the one associated with my current Spotify Premium ...

Newbie

I want to link my NY Times digital subscription to my Spotify premium account to take advantage of the partnership offer.  However, the email that's associated with my NY Times acct is differ...

carl_harris

Roadie

4324 Views

2 replies

0 likes

  • 4324 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change which account has student discount

I accidentaly just activated student discount on an old spotify account, is there a way to remove it and add it to another account

Casual Listener

I accidentaly just activated student discount on an old spotify account, is there a way to remove it and add it to another account

Jim

Spotify Legend

8140 Views

3 replies

0 likes

Account
Premium
  • 8140 Views
  • 3 replies
  • 0 likes

Cobrança em duplicidade

Bom dia.preciso estornar pagamento em duplicidade

Newbie

Bom dia. preciso estornar pagamento em duplicidade

Bittencourt

Spotify Star

787 Views

3 replies

0 likes

  • 787 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Mail supuestamente en uso pero al pedir recupero de contraseña me dice que no existe

Quiero crear una cuenta nueva.Me sale que el mail ya está en uso.Cuando pido recupero de contraseña me dice que el mail no existe (???)

Regular

Quiero crear una cuenta nueva. Me sale que el mail ya está en uso. Cuando pido recupero de contraseña me dice que el mail no existe (???)

Alejandro_C

Spotify Legend

364 Views

1 replies

0 likes

Account
Login
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Cobrança de R$10,00 e não adesão aos 60 dias gratuitos

Fiz minha adesão dos 7 dias grátis no Premium e, antes de terminar o período de teste, efetivei minha inscrição no referido plano. Fiz essa inscrição definitiva clicando no banner que apareceu no aplicativo oferecendo 60 dias grátis mas, ao fim do pr...

Casual Listener

Fiz minha adesão dos 7 dias grátis no Premium e, antes de terminar o período de teste, efetivei minha inscrição no referido plano. Fiz essa inscrição definitiva clicando no banner que apareceu no apl...

Bittencourt

Spotify Star

2312 Views

14 replies

0 likes

Android
  • 2312 Views
  • 14 replies
  • 0 likes

Blocked account

My father booked the money for spotify premium back yesterday. And now my account is blocked. What do i need to do?

Newbie

My father booked the money for spotify premium back yesterday. And now my account is blocked. What do i need to do?

Maxim

Spotify Star

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution You've cancelled your Spotify subscription

I recieved the above titled email today informing me I have canclled my family member subscription and it will end today...No notification before this email today and my card / details are good.How do I get a real person at Spotify to tell me what ha...

Visitor

I recieved the above titled email today informing me I have canclled my family member subscription and it will end today... No notification before this email today and my card / details are good. H...

Alejandro_C

Spotify Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution abonnement premium

Bonjour à tous,je souhaiterais savoir si l'abonnement premium c'est sur un an c'est à dire je dois payer par mois pendant 12 mois ou je peux résilier au bout de quelque mois? Merci de votre aide.

Newbie

Bonjour  à tous, je souhaiterais savoir si l'abonnement premium c'est sur un an c'est à dire je dois payer par mois pendant 12 mois ou je peux résilier au bout de quelque mois?    M...

Alejandro_C

Spotify Legend

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

someone is using my spotify and i want the person out!

ive tried everything there is to try, and i just want my spotify for myself. It annoys me and ive cancelled my premium just because of this.

Casual Listener

ive tried everything there is to try, and i just want my spotify for myself. It annoys me and ive cancelled my premium just because of this.

Hubo

Community Legend

352 Views

4 replies

0 likes

  • 352 Views
  • 4 replies
  • 0 likes

Superuser Contribution Email address already in use

Trying to access Spotify for the first time, I found out that my email address wad already used by another user. I changed the password using the email address itself and now I can log on, but in my profile I can't change the user name chosen by the ...

Newbie

Trying to access Spotify for the first time, I found out that my email address wad already used by another user. I changed the password using the email address itself and now I can log on, but in my ...

Alejandro_C

Spotify Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes