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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • arjavmehta
  • Casual Listener
  • 232087 Views
  • 372 replies
  • 22 likes
  • Account
    Free
  • 232087 Views
  • 372 replies
  • 22 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 12481 Views
  • 6 replies
  • 11 likes
  • Security
  • 12481 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Bodaz
  • Newbie
  • 526696 Views
  • 987 replies
  • 113 likes
  • Account
  • 526696 Views
  • 987 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 127614 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 127614 Views
  • 74 replies
  • 12 likes

Accounts help

Ok I signed up a new phone through Rogers it's supposed to give me 2 years free with 3 accounts I've made mine but I can't setup another profile when I try it asked for cc info then said I'm already signed up. I can't find a number to actually call s...

  • Casual Listener
  • Ok I signed up a new phone through Rogers it's supposed to give me 2 years free with 3 accounts I've made mine but I can't setup another profile when I try it asked for cc info then said I'm already ...
  • Robert_W
  • Community Legend
  • 302 Views
  • 3 replies
  • 0 likes
  • 302 Views
  • 3 replies
  • 0 likes

Can't log in phone

My account had recently been messed with. All my playlists were deleted and a couple hundred new songs were added. I logged on online and shut all devices offline and reset password. Now when I try and log my phone in it says. "Login failed. You have...

  • Newbie
  • My account had recently been messed with. All my playlists were deleted and a couple hundred new songs were added. I logged on online and shut all devices offline and reset password. Now when I try a...
  • Maxim
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Logging in

I have the Spotify app and when I go to log in part and enter my username and pw it's just says I've created already with this email ? But I'm using the log in part not create an account

  • Newbie
  • I have the Spotify app and when I go to log in part and enter my username and pw it's just says I've created already with this email ? But I'm using the log in part not create an account
  • Maxim
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Problem with playback

Hi can you help me, when playing song the stop half way through, eny ideas

  • Casual Listener
  • Hi can you help me, when playing song the stop half way through, eny ideas
  • musiccornercv
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
  • 229 Views
  • 1 replies
  • 0 likes

Change email

I want to change my email adress from my spotify account. So I changed it in Facebook and its working in Facebook, now I have my new Email there. But Spotify doesnt update my account. There is still the old Email and I cant log in with the new one. W...

  • Casual Listener
  • I want to change my email adress from my spotify account. So I changed it in Facebook and its working in Facebook, now I have my new Email there. But Spotify doesnt update my account. There is still ...
  • musiccornercv
  • Roadie
  • 527 Views
  • 5 replies
  • 0 likes
  • 527 Views
  • 5 replies
  • 0 likes

"Sorry there has been a temporary error, please try again later."

I've tried multiple times to get my spotify connected with my facebook but it doesn't work! What should I do?

  • Composer
  • I've tried multiple times to get my spotify connected with my facebook but it doesn't work! What should I do?
  • MattSuda
  • Spotify Star
  • 3287 Views
  • 4 replies
  • 0 likes
  • Other
  • 3287 Views
  • 4 replies
  • 0 likes

Betaling is niet gelukt

Hallo, 17 april 2017 kreeg ik de melding van Spotify dat de betaling niet was gelukt.De enige mogelijkheid om dit alsnog te betalen was via creditcard, PayPal of Ideal.Ik heb toen middels Ideal de betaling rond gemaakt.Ik zag net dat 19 april 2017 he...

  • Casual Listener
  • Hallo,   17 april 2017 kreeg ik de melding van Spotify dat de betaling niet was gelukt. De enige mogelijkheid om dit alsnog te betalen was via creditcard, PayPal of Ideal. Ik heb toen middel...
  • MattSuda
  • Spotify Star
  • 1791 Views
  • 5 replies
  • 1 likes
  • 1791 Views
  • 5 replies
  • 1 likes

Account not active, can't log in, still charged

Hi, I've been trying to log into spotify on the play store app, but I got an error saying password or email is wrong. So I clicked forgotten password and put in my email, I then got an error saying my email isn't associated with an active account, bu...

  • Casual Listener
  • Hi,   I've been trying to log into spotify on the play store app, but I got an error saying password or email is wrong. So I clicked forgotten password and put in my email, I then got an error...
  • MattSuda
  • Spotify Star
  • 413 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 413 Views
  • 3 replies
  • 0 likes

Someone else is using my account!

I saw the post of the week this week about accounts being hacked and wondered if anyone else has noticed a piggyback user? I often see that tunes have been played on my account that are not my taste and am pretty sure that someone is riding my premiu...

  • Newbie
  • I saw the post of the week this week about accounts being hacked and wondered if anyone else has noticed a piggyback user? I often see that tunes have been played on my account that are not my taste ...
  • MattSuda
  • Spotify Star
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Solved!! Log-in nicht mehr möglich (seit auslandsaufenthalt)

Ich kann mich seit einem 5-wöchigen englandaufenthalt nicht mehr in der iphone-app anmelden. Meldung: Es exisitert bereits ein Konto mit meiner Email-Adresse.Jedoch kann ich mich auf der spotify-website ohne probleme anmelden und als land ist auch de...

  • Casual Listener
  • Ich kann mich seit einem 5-wöchigen englandaufenthalt nicht mehr in der iphone-app anmelden. Meldung: Es exisitert bereits ein Konto mit meiner Email-Adresse. Jedoch kann ich mich auf der spotify-we...
  • MattSuda
  • Spotify Star
  • 526 Views
  • 3 replies
  • 0 likes
  • 526 Views
  • 3 replies
  • 0 likes

Cannot Log Into Spotify via Web or Android

Hey everyone, as of yesterday I was automatically logged off of Spotify on my mobile device (Android) and have since been unable to log back in. I log in using facebook and have tried to remove it from my facebook apps settings, reinstalling Spotify,...

  • Regular
  • Hey everyone, as of yesterday I was automatically logged off of Spotify on my mobile device (Android) and have since been unable to log back in. I log in using facebook and have tried to remove it fr...
  • franny3
  • Newbie
  • 555 Views
  • 4 replies
  • 2 likes
  • Login
  • 555 Views
  • 4 replies
  • 2 likes

Compra de premium para estudiantes cobró pero no da premium

¿Alguien me puede ayudar?El día de ayer compré un Premium para estudiantes, el sistema me mostró un mensaje que aún no cobran, miré la tarjeta el día de hoy y me cobraron. Abrí la aplicación y no tenía premium, ya intenté cerrando y volviendo a abrir...

  • Regular
  • ¿Alguien me puede ayudar? El día de ayer compré un Premium para estudiantes, el sistema me mostró un mensaje que aún no cobran, miré la tarjeta el día de hoy y me cobraron. Abrí la aplicación y no t...
  • MattSuda
  • Spotify Star
  • 383 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 383 Views
  • 3 replies
  • 0 likes

Superuser Contribution Me descontaron dos veces y solo un mes me validaron. Que puedo hacer?

Que puedo hacer alguien que me ayude ya que van dos meses que me cometen este tipo de cosas y la verdad que si sigue así tendré que suspender la cuenta.

  • Newbie
  • Que puedo hacer alguien que me ayude ya que van dos meses que me cometen este tipo de cosas y la verdad que si sigue así tendré que suspender la cuenta.
  • MonicaM_Bogota
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron el costo de una tarjeta de regalo sin haberlo hecho por un año

Me estan cobrando el costo de una tarjet de regalo por un año sin haberlo autorizado y no aparece en mi estado de cuenta de spotify pero si en mi estado de cuenta bancario.Necesito que me repongan el pago indebido.No me interesa que esta cantidad se ...

  • Newbie
  • Me estan cobrando el costo de una tarjet de regalo por un año sin haberlo autorizado y no aparece en mi estado de cuenta de spotify pero si en mi estado de cuenta bancario. Necesito que me repongan ...
  • MonicaM_Bogota
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Superuser Contribution domicilio no se puede actualizar

no puedo actualizar mi domicilio y es un problema ya que no puedo agregar a mas gente a mi plan familiar

  • Newbie
  • no puedo actualizar mi domicilio y es un problema ya que no puedo agregar a mas gente a mi plan familiar 
  • MonicaM_Bogota
  • Roadie
  • 264 Views
  • 1 replies
  • 1 likes
  • Account
  • 264 Views
  • 1 replies
  • 1 likes

Solved!! wont let me cancel my subscription

hi need some help i purchased the 30day free trial and want to cancel it .. i have tried 10 times to cancel but i getting told im using the incorrect password .. i log in and set it up thro my facebook and i even changed the password like it told me ...

  • Casual Listener
  • hi need some help i purchased the 30day free trial and want to cancel it .. i have tried 10 times to cancel but i getting told im using the incorrect password .. i log in and set it up thro my facebo...
  • brooks790811
  • Newbie
  • 1143 Views
  • 6 replies
  • 0 likes
  • 1143 Views
  • 6 replies
  • 0 likes

Superuser Contribution I cannot link to Facebook

I cannot link to Facebook as my old account was hacked so I had to get knew one. Now I am a premium user and although my Facebook say I am connected I never am. Also can never use scobble due to user name and password word not being right. Please hel...

  • Newbie
  • I cannot link to Facebook as my old account was hacked so I had to get knew one. Now I am a premium user and although my Facebook say I am connected I never am. Also can never use scobble due to user...
  • MonicaM_Bogota
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account details won`t update

I have just moved to the US from Brazil and I tried many times to update my new account details and the changes are not being saved. What can I do? This is extremely frustrating!!!

  • Newbie
  • I have just moved to the US from Brazil and I tried many times to update my new account details and the changes are not being saved. What can I do?   This is extremely frustrating!!!
  • MonicaM_Bogota
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

resetting password

I forgot my password, so when i tried resetting it i keep getting an error message stating that i am unable to reset my password. I tried using different passwords in case it had something to do with history passwords. please help me

  • Newbie
  • I forgot my password, so when i tried resetting it i keep getting an error message stating that i am unable to reset my password. I tried using different passwords in case it had something to do with...
  • Robert_W
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes