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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9226 Views
  • 2 replies
  • 9 likes
  • Security
  • 9226 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483403 Views
  • 979 replies
  • 111 likes
  • Account
  • 483403 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211306 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211306 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121109 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121109 Views
  • 72 replies
  • 12 likes

Solved!! Not a student anymore, can't change payment options.

My old credit card expired, when I added the new card I was asked to insert my college information as a student, I am not a student anymore but it wouldn't let me adjust anything after that.

  • Casual Listener
  • My old credit card expired, when I added the new card I was asked to insert my college information as a student, I am not a student anymore but it wouldn't let me adjust anything after that.
  • Colton-Rogers
  • Casual Listener
  • 4079 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 4079 Views
  • 5 replies
  • 0 likes

Premium bloqueado

Olá, boa tarde.Semana passada (17/03), fiz o pagamento da minha conta premium mas até hoje (20/03) ainda se encontra bloqueada.O que deve ser feito para solucionar esse problema?

  • Casual Listener
  • Olá, boa tarde. Semana passada (17/03), fiz o pagamento da minha conta premium mas até hoje (20/03) ainda se encontra bloqueada. O que deve ser feito para solucionar esse problema?
  • Bittencourt
  • Spotify Star
  • 1690 Views
  • 9 replies
  • 0 likes
  • 1690 Views
  • 9 replies
  • 0 likes

Premium familiar

Recebi o convite com o código para entrar no Premium familiar, mas ao digitar o endereço diz que eu não posso me juntar ao grupo familiar por causa do endereço. Sendo que o endereço é o mesmo do titular dá conta.Como proceder???

  • Newbie
  • Recebi o convite com o código para entrar no Premium familiar, mas ao digitar o endereço diz que eu não posso me juntar ao grupo familiar por causa do endereço. Sendo que o endereço é o mesmo do titu...
  • Bittencourt
  • Spotify Star
  • 250 Views
  • 2 replies
  • 0 likes
  • 250 Views
  • 2 replies
  • 0 likes

I'm having trouble logging onto my spotify. I keep getting a message that "Log in failed. You've alr

I'm having trouble logging onto my spotify. When i try to Log in, I keep getting a message that "Log in failed. You've already created an account with this email address". Like if I was trying to open a new account.

  • Visitor
  • I'm having trouble logging onto my spotify. When i try to Log in, I keep getting a message that "Log in failed. You've already created an account with this email address". Like if I was trying to ope...
  • 148 Views
  • 0 replies
  • 0 likes
  • Login
  • 148 Views
  • 0 replies
  • 0 likes

Still can't login!

For about a week, since the update, my correct password has been rejected. Can't find the button to talk to a human! So annoyed! Premium!

  • Visitor
  • For about a week, since the update, my correct password has been rejected.   Can't find the button to talk to a human!   So annoyed! Premium!
  • user-removed
  • Not applicable
  • 422 Views
  • 5 replies
  • 0 likes
  • 422 Views
  • 5 replies
  • 0 likes

Facebook account problem

I'm currently logged in with the correct Facebook account, but I've some problems with it anyway. My birthday date is wrong (just on the Spotify account, not Facebook) and if i try to use the app i can't follow my friends because i can't find them.

  • Newbie
  • I'm currently logged in with the correct Facebook account, but I've some problems with it anyway. My birthday date is wrong (just on the Spotify account, not Facebook) and if i try to use the app i c...
  • 188 Views
  • 0 replies
  • 0 likes
  • Account
  • 188 Views
  • 0 replies
  • 0 likes

Increase maximum songs allowed in "Your Music"

Can someone from Spotify please contact me seeing as there's no way to contact other then this way

  • Casual Listener
  • Can someone from Spotify please contact me seeing as there's no way to contact other then this way
  • TattyLette25
  • Casual Listener
  • 330 Views
  • 4 replies
  • 1 likes
  • 330 Views
  • 4 replies
  • 1 likes

My account has been hacked, please help!

Last night I realized that all of my playlists had been deleted and one had been created that I didn't make. Then a couple songs had been added to my songs that I was not doing myself. I thought it was really strange so I deleted the songs, but kept ...

  • Newbie
  • Last night I realized that all of my playlists had been deleted and one had been created that I didn't make.  Then a couple songs had been added to my songs that I was not doing myself.  I ...
  • MattSuda
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • Account
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Account deleted

I recently switched from premium to free. A few days after that, Spotify charged me (at least for what I thought was a new month) for a new month. I transfered to that money back via my bank, and now I got an email saying my account is now switched o...

  • Newbie
  • I recently switched from premium to free. A few days after that, Spotify charged me (at least for what I thought was a new month) for a new month. I transfered to that money back via my bank, and now...
  • MattSuda
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Change account email when using facebook account

So I recently changed my email on my facebook account and wanted to start another spotify account with the original email I was using. Even though it's changed in facebook it will still not change the email under my account settings in spotify. HOw c...

  • Visitor
  • So I recently changed my email on my facebook account and wanted to start another spotify account with the original email I was using. Even though it's changed in facebook it will still not chan...
  • MattSuda
  • Spotify Star
  • 201 Views
  • 1 replies
  • 0 likes
  • Account
  • 201 Views
  • 1 replies
  • 0 likes

change phones

how do i get my music i had on my other phone if i upgraded my phone

  • Newbie
  • how do i get my music i had on my other phone if i upgraded my phone
  • MattSuda
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

My account seems to have been hacked

I can still log on, but the e-mail address and gender in my account have been changed by somebody else, and is not mine, so I cannot change my password among other things. This person has also made some playlists. How can I correct this and make a ne...

  • Newbie
  • I can still log on, but the e-mail address and gender in my account have been changed by somebody else, and is not mine, so I cannot change my password among other things. This person has a...
  • MattSuda
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Can't log in

I was recently signed out of Spotify automatically and now when I try to log back in it says that my username or password is incorrect. (Error Code: 3) I tried to reset my password and it stated that there was no account with that E-mail. So then I t...

  • Visitor
  • I was recently signed out of Spotify automatically and now when I try to log back in it says that my username or password is incorrect. (Error Code: 3) I tried to reset my password and it stated that...
  • ninjazoppo
  • Casual Listener
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Spotify doesnt allow to play certain music

Hi everyone,I am using Spotify Premium The issue is regarding a specific album by an artist XIU XIU, i somehow cannot play their latest album titled "Forget" , the other albums work just fine. This doesnt work neither on iphone or PC. On the PC the t...

  • Casual Listener
  • Hi everyone, I am using Spotify Premium   The issue is regarding a specific album by an artist XIU XIU, i somehow cannot play their latest album titled "Forget" , the other albums work j...
  • mikesxdeepxcuts
  • Casual Listener
  • 476 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 476 Views
  • 2 replies
  • 0 likes

Cambiar fecha de cobro

Hola, tengo contratado el plan familiar. Me di de alta un final de mes, y me pasan todos los cobros a final de mes. Hay alguna manera de cambiar la fecha de cobro y que me cobren a principio de mes?

  • Newbie
  • Hola, tengo contratado el plan familiar. Me di de alta un final de mes, y me pasan todos los cobros a final de mes. Hay alguna manera de cambiar la fecha de cobro y que me cobren a principio de mes?
  • MattSuda
  • Spotify Star
  • 4261 Views
  • 1 replies
  • 1 likes
  • 4261 Views
  • 1 replies
  • 1 likes

Tengo Premium y Plan Familiar pero no se refleja en mi cuenta cuando ingreso...!!!

En mi teléfono tengo configuré primero premium y luego hace unos días adquirí el plan familiar. El tema es que al entrar a mi cuenta en la computradora no se refleja que tengo ninguno de los dos. Al usar un miembro de mi familia la cuenta (familiar) ...

  • Newbie
  • En mi teléfono tengo configuré primero premium y luego hace unos días adquirí el plan familiar.  El tema es que al entrar a mi cuenta en la computradora no se refleja que tengo ninguno de los do...
  • MattSuda
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Solved!! Double prélèvement à 1 semaine d'intervalle

Bonjour je ne sais pas si c'est ici que je dois envoyer ma question pour le service support de Spotify.Je suis membre premium depuis plus d'un an, mais en mars et en avril, j'ai été prélevée 2x sur ma carte de crédit, à 1 semaine d'intervalle, et san...

  • Casual Listener
  • Bonjour   je ne sais pas si c'est ici que je dois envoyer ma question pour le service support de Spotify. Je suis membre premium depuis plus d'un an, mais en mars et en avril, j'ai été prélev...
  • MattSuda
  • Spotify Star
  • 724 Views
  • 3 replies
  • 0 likes
  • Premium
  • 724 Views
  • 3 replies
  • 0 likes

Unlinking Spotify account from Twitter account

When I share tracks from Spotify on iPhone via Twitter, Spotify shares them to my old Twitter account. The most recent solution for this problem I can find is here: https://community.spotify.com/t5/Accounts/How-do-I-change-twitter-account-to-share-to...

  • Regular
  • When I share tracks from Spotify on iPhone via Twitter, Spotify shares them to my old Twitter account. The most recent solution for this problem I can find is here:   https://community.spotify...
  • MattSuda
  • Spotify Star
  • 976 Views
  • 2 replies
  • 0 likes
  • 976 Views
  • 2 replies
  • 0 likes

Facebook Login - Error 404

Until yesterday i was able to use my Facebook account to login into my iphone Spotify app. This morning everything stoped work.I've changed my facebook password, ,my spotify password, i've already authorized spotify again into facebook but it is not ...

  • Newbie
  • Until yesterday i was able to use my Facebook account to login into my iphone Spotify app. This morning everything stoped work. I've changed my facebook password, ,my spotify password, i've already ...
  • MattSuda
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Two different accounts, need to consolidate to one

Hello, Years ago I started a spotify account under my personal email address. Two years ago, I joined spofity again with my work email address as a premium user. Since then, I have left that job and lost access to the email address linked with my pre...

  • Casual Listener
  • Hello,   Years ago I started a spotify account under my personal email address. Two years ago, I joined spofity again with my work email address as a premium user. Since then, I have left that...
  • berry22
  • Casual Listener
  • 301 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
  • 301 Views
  • 2 replies
  • 0 likes