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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8603 Views
  • 1 replies
  • 9 likes
  • Security
  • 8603 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476836 Views
  • 978 replies
  • 111 likes
  • Account
  • 476836 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208364 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208364 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119545 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119545 Views
  • 72 replies
  • 12 likes

Spotify cancelled my Premium because they couldn't "collect money"

I just wanted to use my Premium account as every day, as suddenly when I opened the app it says "unfortunately we couldn't collect money for you so your subscription is paused". What is this??? I pay my billings with Klarna and the last one was exact...

  • Newbie
  • I just wanted to use my Premium account as every day, as suddenly when I opened the app it says "unfortunately we couldn't collect money for you so your subscription is paused". What is this??? I pay...
  • rochellemenn
  • Newbie
  • 478 Views
  • 2 replies
  • 0 likes
  • Premium
  • 478 Views
  • 2 replies
  • 0 likes

Solved!! Can't join Family Plan

Hi, guys!I've had some trouble while trying to log in my account to a Family Plan.Everything was working out ok up to two days ago when suddenly I was logged out from my wife's family plan. She has already resent me that family plan invitation, and w...

  • Newbie
  • Hi, guys! I've had some trouble while trying to log in my account to a Family Plan. Everything was working out ok up to two days ago when suddenly I was logged out from my wife's family plan. ...
  • rrdanna
  • Casual Listener
  • 1457 Views
  • 3 replies
  • 1 likes
  • 1457 Views
  • 3 replies
  • 1 likes

being charged

I'm being charged for premium, but i don't have any acces to the count. I mean, I don't have the cout that's bein charged, Can I get some help please.I'm paying for something that i'm not using.

  • Casual Listener
  • I'm being charged for premium, but i don't have any acces to the count. I mean, I don't have the cout that's bein charged, Can I get some help please.I'm paying for something that i'm not using. &nb...
  • manuelatinoco
  • Casual Listener
  • 353 Views
  • 4 replies
  • 0 likes
  • Account
  • 353 Views
  • 4 replies
  • 0 likes

Spotify Student Verifizierung funktioniert nicht

Ich hab mich über Facebook angemeldet und wollte mich von free auf Spotify student upgraden, wenn ich allerdigns meine Uni-Daten und meinen Namen angegeben habe und auf registrieren klicke, lädt es ohne ende und es passiert stundenlang nichts. Ich ka...

  • Newbie
  • Ich hab mich über Facebook angemeldet und wollte mich von free auf Spotify student upgraden, wenn ich allerdigns meine Uni-Daten und meinen Namen angegeben habe und auf registrieren klicke, lädt es o...
  • MoD2
  • Newbie
  • 18521 Views
  • 5 replies
  • 1 likes
  • 18521 Views
  • 5 replies
  • 1 likes

Can't change my country

I have moved to a new country and cannot update my payment options because the country drop down box, won't actually drop down, so I can't actually select any other country!! I have updated my payment options with the card in my new country and it ga...

  • Newbie
  • I have moved to a new country and cannot update my payment options because the country drop down box, won't actually drop down, so I can't actually select any other country!!    I have up...
  • Tom
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Solved!! i want to create a Spotify account and connect it to a Facebook page i manage.

Hello i want to create a Spotify account and connect it to a Facebook page i manage. The page has no Page Owner, or at least not an active one...it was set up a while ago... Can i take ownership via Facebook Business and then set up a Spotify account...

  • Casual Listener
  • Hello   i want to create a Spotify account and connect it to a Facebook page i manage.   The page has no Page Owner, or at least not an active one...it was set up a while ago...  ...
  • Maxim
  • Spotify Star
  • 663 Views
  • 3 replies
  • 0 likes
  • Account
  • 663 Views
  • 3 replies
  • 0 likes

Sorry there has been a temporary error, facebook login failure

Hi,So I'm trying to link my Facebook account to my spotify account. I had previously had a separate Spotify account started through Facebook but went into the Facbeook App settings and deleted the corresponding spotify account. Now when I go to my cu...

  • Newbie
  • Hi, So I'm trying to link my Facebook account to my spotify account. I had previously had a separate Spotify account started through Facebook but went into the Facbeook App settings and deleted the ...
  • 236 Views
  • 0 replies
  • 0 likes
  • 236 Views
  • 0 replies
  • 0 likes

Student Discount Expired - No Email Sent & Charged Full Premium

My Student discount expired in April, I only noticed as the amount that went out of my bank account doubled from £4.99 to £9.99. I understand that Spotify are supposed to send an email out to alert you that the discount period is going to end, I neve...

  • Casual Listener
  • My Student discount expired in April, I only noticed as the amount that went out of my bank account doubled from £4.99 to £9.99. I understand that Spotify are supposed to send an email out to alert y...
  • MattSuda
  • Spotify Star
  • 1026 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 1026 Views
  • 1 replies
  • 0 likes

Solved!! No puedo reproducir canciones

Hola,Por favor necesito que me ayuden con esto, no puedo reproducir canciones me sale un mensaje indicando que la cancion no está disponible, esto ya me ha ocurrido un par de veces.Espero su respuesta, Gracias

  • Casual Listener
  • Hola, Por favor necesito que  me ayuden con esto, no puedo reproducir canciones me sale un mensaje indicando que la cancion no está disponible, esto ya me ha ocurrido un par de veces. Espero s...
  • MattSuda
  • Spotify Star
  • 2290 Views
  • 7 replies
  • 0 likes
  • 2290 Views
  • 7 replies
  • 0 likes

Spotify Family - no way to use multiple streams with single account?

Good Morning, We are long time Spotify Premium users - my wife and I (+ very young kids) all use a single premium account. Both my wife and I are suddenly more often cutting each other off. We don't have a need for seperate music (or accounts) and in...

  • Casual Listener
  • Good Morning,    We are long time Spotify Premium users - my wife and I (+ very young kids) all use a single premium account.  Both my wife and I are suddenly more often cutting each...
  • pglaeser
  • Casual Listener
  • 4904 Views
  • 2 replies
  • 3 likes
  • 4904 Views
  • 2 replies
  • 3 likes

Is my premium old?

So I've had Spotify premium for a while. It's $10 a month. I remember them saying I could share it with 3 accounts total. I've been trying to get my husband to be able to use it but to no avail. I just heard about premium family! Is this the new "pre...

  • Regular
  • So I've had Spotify premium for a while. It's $10 a month. I remember them saying I could share it with 3 accounts total. I've been trying to get my husband to be able to use it but to no avail. I ju...
  • Nadia28
  • Regular
  • 452 Views
  • 7 replies
  • 0 likes
  • 452 Views
  • 7 replies
  • 0 likes

Third-party services doesn't work on my account

I usually sort the track order in my playlists using the third party service Sort Your Music. It have always worked until recently. My playlists doesn't show up anymore, instead I get the message "Sorry, I couldn't find your playlists". I also tried ...

  • Visitor
  • I usually sort the track order in my playlists using the third party service Sort Your Music. It have always worked until recently. My playlists doesn't show up anymore, instead I get the messag...
  • MattSuda
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • Account
  • 249 Views
  • 1 replies
  • 0 likes

Changed Playlist - list of songs

Is there any possibility to see which songs have been taken off a certain playlist and which songs were put in?I'm following a playlist and now it has been changed. One particular song has been taken off the list and I don't remember the name. Now I'...

  • Newbie
  • Is there any possibility to see which songs have been taken off a certain playlist and which songs were put in? I'm following a playlist and now it has been changed. One particular song has been tak...
  • MattSuda
  • Spotify Star
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Using spotify with a different account

I used Facebook when I started my account but I recently closed my Facebook account down. How do I sign in using another account?

  • Newbie
  • I used Facebook when I started my account but I recently closed my Facebook account down. How do I sign in using another account?
  • MattSuda
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Can't login. Support not responding

I can't login to my Spotify account via facebook for over 2 weeks now. Before you ask if I tried this and that, see this older thread of mine:https://community.spotify.com/t5/Accounts/Can-t-login-quot-Error-code-3-quot/m-p/1645142#M270111Any way, at ...

  • Regular
  • I can't login to my Spotify account via facebook for over 2 weeks now. Before you ask if I tried this and that, see this older thread of mine: https://community.spotify.com/t5/Accounts/Can-t-login...
  • Maxim
  • Spotify Star
  • 377 Views
  • 1 replies
  • 0 likes
  • Login
  • 377 Views
  • 1 replies
  • 0 likes

I can't login and use Spotify.

My husband has a spotify account but he can't remember is email are user name and password. He doesn't even have the same email he had when her signed up with spotify. He was charged for the account. We just need to know how can we cancel the account...

  • Newbie
  • My husband has a spotify account but he can't remember is email are user name and password. He doesn't even have the same email he had when her signed up with spotify. He was charged for the account....
  • MattSuda
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Family premium

I changed my account from premium to a family one. I added 2 family members and they keep fighting over the same slot or if 1 listens the other gets kicked out from it.

  • Newbie
  • I changed my account from premium to a family one. I added 2 family members and they keep fighting over the same slot or if 1 listens the other gets kicked out from it.
  • MattSuda
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Von Premium zu Studentenrabatt wechseln

Hallo Ich würde gerne von meinem normalen Premiumaccount zu einem Studentenrabattaccount wechseln, da ich jetzt Studentin bin.Wie funktioniert das? Liebe Grüße und vielen DankIsabell

  • Newbie
  • Hallo 🙂 Ich würde gerne von meinem normalen Premiumaccount zu einem Studentenrabattaccount wechseln, da ich jetzt Studentin bin. Wie funktioniert das?   Liebe Grüße und vielen Dank Isabell
  • Goodman
  • Spotify Legend
  • 79161 Views
  • 2 replies
  • 0 likes
  • 79161 Views
  • 2 replies
  • 0 likes

Solved!! I forget my email

Hello. I accidentally logged out of my Account ( not this one ), and now I can't remember my e-mail or nickname to that Account. What should I do to get my Account back? I have Premium on that account and all the playlist's ...Thank you

  • Casual Listener
  • Hello.  I accidentally logged out of my Account ( not this one ), and now I can't remember my e-mail or nickname to that Account. What should I do to get my Account back? I have Premium on that...
  • klsklskls
  • Casual Listener
  • 853 Views
  • 2 replies
  • 0 likes
  • 853 Views
  • 2 replies
  • 0 likes

Payment accepted but subscription isn't

Hi,I wanted to ask a subscription for students and had already filled in my bank account, but then there was a technical issue so I had to refresh my page. Now there's €4,99 gone from my credit card but my subscription isn't adapted yet... what can I...

  • Casual Listener
  • Hi, I wanted to ask a subscription for students and had already filled in my bank account, but then there was a technical issue so I had to refresh my page. Now there's €4,99 gone from my credit car...
  • Brittlioen
  • Casual Listener
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes