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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414658 Views
  • 965 replies
  • 108 likes
  • Account
  • 414658 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181390 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181390 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 102101 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 102101 Views
  • 68 replies
  • 10 likes

I want to SPEAK with Customer Service

I dont use support forums for PAID products. That is such a slap in your face to paying customers! For free customers, sure I have no issue. But when I pay money, I expect an IMMEADIATE avenue to rectify YOUR companys illicit billing practices. POST ...

  • Music Fan
  • I dont use support forums for PAID products.   That is such a slap in your face to paying customers!  For free customers, sure I have no issue.   But when I pay money, I expect...
  • KatesHere
  • Community Legend
  • 1871 Views
  • 22 replies
  • 2 likes
  • Account
    Other
    Premium
    Security
    Subscription
  • 1871 Views
  • 22 replies
  • 2 likes

Superuser Contribution Unsubscribe from family premium without notifying admin

Dear support, please assist to remove me account as premium from existing Premium Family, I do not want to go thru the family admin account owner.

  • Newbie
  • Dear support, please assist to remove me account as premium from existing Premium Family, I do not want to go thru the family admin account owner.
  • JulianA_Bogota
  • Roadie
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Vodaphone customer not receiving premium

I'm a vodaphone customer who is signed up for the red offer which entitles me to 1 year premium level of spotify and yet I'm not receiving it. I have contacted vodaphone and they say it reads that I've claimed the offer. Something has occurred incorr...

  • Casual Listener
  • I'm a vodaphone customer who is signed up for the red offer which entitles me to 1 year premium level of spotify and yet I'm not receiving it. I have contacted vodaphone and they say it reads that I'...
  • timfitzgerald99
  • Newbie
  • 594 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 594 Views
  • 8 replies
  • 0 likes

how can i pay my monthly premium for family subscription in advance?

Hello, I would like to pay for my premium for family subrscription in advance. The only options you have are gift cards that have the amounts for the basic. Is there another way to pay in advance that equals the amount monthly with tax included? than...

  • Visitor
  • Hello,  I would like to pay for my premium for family subrscription in advance.  The only options you have are gift cards that have the amounts for the basic.  Is there another way to ...
  • Hubo
  • Community Legend
  • 279 Views
  • 5 replies
  • 0 likes
  • 279 Views
  • 5 replies
  • 0 likes

Solved!! LANGUAGE

Hi. it could be great if i was able to change the language to English, no matter hich country i am in.Now i am a foregin person living i Greece, forced to have a greek spotify and i dont understand any greek..

  • Casual Listener
  • Hi.   it could be great if i was able to change the language to English, no matter hich country i am in. Now i am a foregin person living i Greece, forced to have a greek spotify and i dont u...
  • KatesHere
  • Community Legend
  • 346 Views
  • 3 replies
  • 0 likes
  • 346 Views
  • 3 replies
  • 0 likes

Spotify premium

HeiI paid spotify the 10th this month as you can see from the attachment. But I cannot access premium spotify.Please look into iy[snip]

  • Casual Listener
  • Hei I paid spotify the 10th this month as you can see from the attachment. But I cannot access premium spotify. Please look into iy [snip]
  • KatesHere
  • Community Legend
  • 288 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 288 Views
  • 3 replies
  • 0 likes

Superuser Contribution Fail Spotify Premium promotion

I signed the Spotify Premium on December 27, because Spotify was offering a promotion of 16 BRL worth 3 months of Spotify Premium, but spent 1 month and Spotify Premium is already exhausted ... I want my 2 months of Spotify that I still have . The pr...

  • Newbie
  • I signed the Spotify Premium on December 27, because Spotify was offering a promotion of 16 BRL worth 3 months of Spotify Premium, but spent 1 month and Spotify Premium is already exhausted ... I wan...
  • JulianA_Bogota
  • Roadie
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 281 Views
  • 1 replies
  • 0 likes

Family Premium Address

My Family Premium Members ha´ve to type in my address for finaly using the spotify family premium..I dont know why but the address i gave them is wrong..Is there a possibilty to see my address anywhere?I cant see anything on my Account Properties.I h...

  • Newbie
  • My Family Premium Members ha´ve to type in my address for finaly using the spotify family premium.. I dont know why but the address i gave them is wrong.. Is there a possibilty to see my address an...
  • Bittencourt
  • Spotify Star
  • 368 Views
  • 1 replies
  • 1 likes
  • 368 Views
  • 1 replies
  • 1 likes

Travelling without losing my Premium account

Hello, I have a Spotify Premium account associated to my cellphone company in Canada. I'm leaving the country for a couple of months, and will cancel my line. That being said, the company (Fido) told me that I would lose my Spotify account if I put m...

  • Casual Listener
  • Hello,   I have a Spotify Premium account associated to my cellphone company in Canada. I'm leaving the country for a couple of months, and will cancel my line. That being said, the company (F...
  • Bittencourt
  • Spotify Star
  • 394 Views
  • 3 replies
  • 0 likes
  • 394 Views
  • 3 replies
  • 0 likes

Solved!! Can't find friend who has not connected to Facebook

I am trying to add a friend to my Spotify account so I can share music with her. I don't have Facebook connected to the Spotify account and neither does she. How can we connect to make this happen? I have tried on all my clients (phone, PC, and brows...

  • Casual Listener
  • I am trying to add a friend to my Spotify account so I can share music with her. I don't have Facebook connected to the Spotify account and neither does she. How can we connect to make this happen? I...
  • ebnother
  • Casual Listener
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Cannot link Last FM with my spotify account

Greetings, I have an issue with linking my Last.FM account to Spotify. I use for sure proper email address and password because it works on last.fm site but not in Spotify client. It says that I use wrong password/email address but I use proper one. ...

  • Casual Listener
  • Greetings,   I have an issue with linking my Last.FM account to Spotify. I use for sure proper email address and password because it works on last.fm site but not in Spotify client. It says th...
  • Trojan17
  • Casual Listener
  • 348 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 348 Views
  • 2 replies
  • 0 likes

Implement a way to transfer from a Spotify account created using Facebook to a Spotify only account

i have been subscribed to premium for a year now however the student susbription is out and i am a student so i would like to know how i can swap subsribtion so i can save money.

  • Newbie
  •  i have been subscribed to premium for a year now however the student susbription is out and i am a student so i would like to know how i can swap subsribtion so i can save money.
  • Hubo
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Cartão de crédito clonado/bloqueado. Como pagar?

Olá,Tive meu cartão de crédito clonado e o mesmo foi bloqueado.Preciso pagar minha assinatura porem ainda nao recebi um cartão novo, o que deve acontecer somente na próxima semana.Não tenhou outro cartão para efetuar o pagamento.Como faco para pagar ...

  • Casual Listener
  • Olá, Tive meu cartão de crédito clonado e o mesmo foi bloqueado. Preciso pagar minha assinatura porem ainda nao recebi um cartão novo, o que deve acontecer somente na próxima semana. Não tenhou ou...
  • Bittencourt
  • Spotify Star
  • 1198 Views
  • 3 replies
  • 1 likes
  • 1198 Views
  • 3 replies
  • 1 likes

Solved!! Family Subscriptions typed wrong name

Hi I have upgrade my premium plan to family subscriptions plan just now, but when I want to invite a new member, there's a page pops up for typing "full name" and "address", I didnt notice it was "my details", instead of typing my own details, I type...

  • Newbie
  • Hi I have upgrade my premium plan to family subscriptions plan just now, but when I want to invite a new member, there's a page pops up for typing "full name" and "address", I didnt notice it was "my...
  • Hubo
  • Community Legend
  • 687 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 687 Views
  • 1 replies
  • 0 likes

Charged when I am on Free

I originally accidentally tried to sign up for the student rate. I however never completed the form all the way through the school, because I am no longer a student, but still put in my credit card information. I decided I would stay on the Free acco...

  • Newbie
  • I originally accidentally tried to sign up for the student rate. I however never completed the form all the way through the school, because I am no longer a student, but still put in my credit card i...
  • Jacob
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Paying for Premium but when I log in it gives me the free account

I just got a new iPhone 7plus and have been configuring all the apps I had before. I pay for spotify premium and it works fine on my laptop. When I log in to my spotify on my phone it only gives me the free subscription. I cannot figure out how to ac...

  • Casual Listener
  • I just got a new iPhone 7plus and have been configuring all the apps I had before. I pay for spotify premium and it works fine on my laptop.  When I log in to my spotify on my phone it only give...
  • sgudmundson12
  • Casual Listener
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes

Canceling my account

How do I get in touch with these yahoos and how do I cancel my account

  • Newbie
  • How do I get in touch with these yahoos and how do I cancel my account
  • Jacob
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Upgrade from single premium to family

I have a premiem account and was looking to upgrade it to a family premium account. If I go to accounts section and add family premium will it upgrade or start a new subscription?ThanksRobert

  • Casual Listener
  • I have a premiem account and was looking to upgrade it to a family premium account. If I go to accounts section and add family premium will it upgrade or start a new subscription? Thanks Robert &n...
  • Bittencourt
  • Spotify Star
  • 464 Views
  • 3 replies
  • 0 likes
  • 464 Views
  • 3 replies
  • 0 likes

Paying issue with foreign credit card

A few days ago I started my free trial here in spotify (from Chile). I inserted my credit card number and the rest of the infromation. Once I ended, since I have a spanish card, it asked me to change my country to spain (First Image Down Below), and ...

  • Newbie
  • A few days ago I started my free trial here in spotify (from Chile). I inserted my credit card number and the rest of the infromation. Once I ended, since I have a spanish card, it asked me to c...
  • Maxim
  • Spotify Star
  • 537 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
    Unlimited
  • 537 Views
  • 1 replies
  • 0 likes

Spotify Artist Account [PROBLEM]

We have our profile Spotify under the name "Warplex" that has been created automatically when we released our first track on the label (Speedsound Rec), we wanted to know how we can do to have the access data to manage it independently and manage pla...

  • Visitor
  • We have our profile Spotify under the name "Warplex" that has been created automatically when we released our first track on the label (Speedsound Rec), we wanted to know how we can do to have the ac...
  • Maxim
  • Spotify Star
  • 684 Views
  • 5 replies
  • 0 likes
  • Other
  • 684 Views
  • 5 replies
  • 0 likes