Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
84975 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
662282 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
744482 Views
18 replies
29 likes
So I used to be subscribed normally by myself and then my family and I wanted to get the family premium so we did. Then something odd happened, we pay like normal and for some reason I have been transferred back to a normal free account. I have been ...
So I used to be subscribed normally by myself and then my family and I wanted to get the family premium so we did. Then something odd happened, we pay like normal and for some reason I have been tran...
Roadie
193 Views
1 replies
0 likes
Hi, I have disconnected Facebook from my account and even though on my mac and iPad it just shows my username now, on my phone it still shows my full name from Facebook. Also, on my playlists on all devices it shows my full name instead of username. ...
Hi, I have disconnected Facebook from my account and even though on my mac and iPad it just shows my username now, on my phone it still shows my full name from Facebook. Also, on my playlists on all ...
Spotify Star
11438 Views
9 replies
0 likes
cannot login i haven an account but can not logincannot login with facebook eitherit say there is a problem try laterit say i dont have an accountbut i do have an account how can i fix this? greetzpeter
cannot login i haven an account but can not login cannot login with facebook either it say there is a problem try later it say i dont have an account but i do have an account ho...
Spotify Star
374 Views
3 replies
0 likes
Hi, Im pressing 'get premium' button but actually it does not load anything. I can't even see the payment inputs.I disabled Adblock, deleted cookies, hard refreshed, resetted internet modem but still can't find any solution.I'm registered while ago w...
Hi, Im pressing 'get premium' button but actually it does not load anything. I can't even see the payment inputs. I disabled Adblock, deleted cookies, hard refreshed, resetted internet modem ...
Casual Listener
390 Views
1 replies
0 likes
HiI'm currently living in TurkeyI was wondering will I be able to use spotify in Bosnia if I buy the premium account?And also, is the student discount available in Turkey?Regards,Rešid
Hi I'm currently living in Turkey I was wondering will I be able to use spotify in Bosnia if I buy the premium account? And also, is the student discount available in Turkey? Regards, Rešid
Spotify Star
212 Views
1 replies
0 likes
Hey, i was really really looking forward to seeing my year in music 2016, i consider it to be one of the most compelling reasons to stick with spotify over apple music. Recently i learnt that spotify was ditching the website and going with emails thi...
Hey, i was really really looking forward to seeing my year in music 2016, i consider it to be one of the most compelling reasons to stick with spotify over apple music. Recently i learnt that spotify...
Casual Listener
1133 Views
6 replies
3 likes
If I would change my Premium account into a Free one, will my playlists still be available? Of course, without the Premium features.
If I would change my Premium account into a Free one, will my playlists still be available? Of course, without the Premium features.
Spotify Star
314 Views
1 replies
0 likes
Yesterday you send out the (fantastic) emails about My music year in 2016. For some odd reasons my i turned off my notifications, so i didn't receive this mail. Is there any possibility to receive it. I was really looking forward to this...
Yesterday you send out the (fantastic) emails about My music year in 2016. For some odd reasons my i turned off my notifications, so i didn't receive this mail. Is there any possibility to receive it...
Spotify Star
291 Views
1 replies
0 likes
Hi. I am a Spotify user in France, and i can't find the student discount on the Spotify french website. I can see it though on the US website. I am already Premium and I pay 9.99 euros each month. What should I do to get the student discount ? Thanks...
Hi. I am a Spotify user in France, and i can't find the student discount on the Spotify french website. I can see it though on the US website. I am already Premium and I pay 9.99 euros each month. Wh...
Spotify Star
2461 Views
2 replies
0 likes
Hi guys,i know there are much more brazilian spotify users then portuguese spotify users, and that we even have a similar language, but that doesn't mean that all portuguese care about brazilian music or brazilian culture. We just happen to speak a s...
Hi guys, i know there are much more brazilian spotify users then portuguese spotify users, and that we even have a similar language, but that doesn't mean that all portuguese care about brazili...
458 Views
0 replies
0 likes
Ich habe Spotify Premium deaktiviert (läuft noch bis 27.12.2016). Jetzt möchte ich mein Abo doch wieder aktivieren. Wird mir dann der Betrag bei einer neuen Bestellung gleich wieder abgezogen oder erst am 27.12.?
Ich habe Spotify Premium deaktiviert (läuft noch bis 27.12.2016). Jetzt möchte ich mein Abo doch wieder aktivieren. Wird mir dann der Betrag bei einer neuen Bestellung gleich wieder abgezogen oder er...
Spotify Star
3322 Views
1 replies
0 likes
i wanted to ask how the **bleep** can i unlike all the **bleep**ing gerrman songs i could accidentally like on the radio, only song from the radio i ever like was a **bleep**ing german rap song and it was accident, and now it gives me some **bleep**t...
i wanted to ask how the **bleep** can i unlike all the **bleep**ing gerrman songs i could accidentally like on the radio, only song from the radio i ever like was a **bleep**ing german rap song and i...
Newbie
8985 Views
15 replies
4 likes
I cancelled my subscription over two months ago and just now when I checked my e-mail I saw a message from spotify that my payment failed. Really? IT SHOULD HAVE BECAUSE I CANCELLED YOU!!! When I opened the email I saw two more payments (November two...
I cancelled my subscription over two months ago and just now when I checked my e-mail I saw a message from spotify that my payment failed. Really? IT SHOULD HAVE BECAUSE I CANCELLED YOU!!! When I ope...
Community Legend
232 Views
1 replies
0 likes
I changed my email cause my old one wasn't working. So now I haven't received the email which shows my top artist and songs. Can I somehow get a new email showing those?
I changed my email cause my old one wasn't working. So now I haven't received the email which shows my top artist and songs. Can I somehow get a new email showing those?
Spotify Star
285 Views
1 replies
1 likes
So 3 month ago i buy spotify premium and then suddenly my spotify got logged out and i forgot the password so i want to get a new spotify account and in the website there are some promo you can get 3 month of premium for just 15 thousand rupiah but w...
So 3 month ago i buy spotify premium and then suddenly my spotify got logged out and i forgot the password so i want to get a new spotify account and in the website there are some promo you can get 3...
Spotify Star
494 Views
3 replies
0 likes
Hi there, I clicked 'upgrade to premium' for the cheaper trial and it took me through my facebook account and charged me 99c on order receipt 400770428552073. I then went onto my spotify app and realised it had not updated and was a different account...
Hi there, I clicked 'upgrade to premium' for the cheaper trial and it took me through my facebook account and charged me 99c on order receipt 400770428552073. I then went onto my spotify app and real...
Casual Listener
239 Views
2 replies
0 likes
I have been a paid premium member since may 2015 and a family premium since April 2016. But today when I went to use Spotify it said had been cancelled? Why when I have a direct payment.
I have been a paid premium member since may 2015 and a family premium since April 2016. But today when I went to use Spotify it said had been cancelled? Why when I have a direct payment.
Spotify Star
185 Views
1 replies
0 likes
Hello!Im having a problem where I have bought one Spotify Premium account for someone as a present and it won't buy my account. I am using the same payment methord as before. Do I have to use a different payment methord? When I click Get Premium it s...
Hello! Im having a problem where I have bought one Spotify Premium account for someone as a present and it won't buy my account. I am using the same payment methord as before. Do I have to use a dif...
Spotify Star
272 Views
1 replies
0 likes
First off sorry if this isn't in the correct subform, I just clicked on the one that seemed most realevant. Anyways, like the title says, the starded playlist is acting really strange. I first noticed the problem when knew songs weren't apearing on i...
First off sorry if this isn't in the correct subform, I just clicked on the one that seemed most realevant. Anyways, like the title says, the starded playlist is acting really strange. I first notice...
Casual Listener
374 Views
2 replies
0 likes
To Whom it May Concern: I would like to reset my username and password. I just discovered I am getting billed double the amount I signed up. I did not receive notification this would happen. In order to reset usernames and passwords one must enter th...
To Whom it May Concern: I would like to reset my username and password. I just discovered I am getting billed double the amount I signed up. I did not receive notification this would happen....
Spotify Legend
269 Views
1 replies
0 likes
