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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83221 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104151 Views
10 replies
3 likes
Hi there!I own a family subscription and one of the members can't log in due to an incorrect address. The address is absolutely correct still this member in particular can't use the premium features.Can you give some help?P.s: why there's not an emai...
Hi there! I own a family subscription and one of the members can't log in due to an incorrect address. The address is absolutely correct still this member in particular can't use the premium featu...
Not applicable
270 Views
1 replies
0 likes
Hi, Currently I have 1 free premium account from my provider (KPN). I got another subscribtion and received another premium account.Is there a way to link both together, so 2 persons could use the same account? A bit like a famlily account (but for o...
Hi, Currently I have 1 free premium account from my provider (KPN). I got another subscribtion and received another premium account. Is there a way to link both together, so 2 persons could...
Not applicable
1492 Views
1 replies
0 likes
Hello! I have a Spotify US student account but I have moved to Spain. When I try to change my premium subscription to Spain, by choosing a Spanish payment method, the only option that appears is the family plan. if I click in more offers, then the op...
Hello! I have a Spotify US student account but I have moved to Spain. When I try to change my premium subscription to Spain, by choosing a Spanish payment method, the only option that appear...
Spotify Star
308 Views
1 replies
0 likes
Hello, I was living in Spain, and subscribed to Spotify using a Spanish Credit Card, now i live in Germany and don't have a German credit/debit card, but Spotify Premium is insisting to ask for German Card to pay and won't accept my Spanish card!!!
Hello, I was living in Spain, and subscribed to Spotify using a Spanish Credit Card, now i live in Germany and don't have a German credit/debit card, but Spotify Premium is insisting to ask for Germa...
Not applicable
283 Views
1 replies
0 likes
the subscription page says free but in the app i can choose between songs as much as i want without having any ads.i used to receive the one add offering spotify premium for 30 days but i dont get any ads anymore.afaik i have to state account number ...
the subscription page says free but in the app i can choose between songs as much as i want without having any ads. i used to receive the one add offering spotify premium for 30 days but i dont get ...
Community Legend
661 Views
6 replies
0 likes
Hi, I've subscribed for the Family plan but my brother can't access it. He keeps getting a reply that Spotify wasn't able to confirm his address. I've also tried to see my address but it doesn't allow me to.what are we doing wrong? I've read in the F...
Hi, I've subscribed for the Family plan but my brother can't access it. He keeps getting a reply that Spotify wasn't able to confirm his address. I've also tried to see my address but it doe...
Not applicable
1733 Views
1 replies
1 likes
Hi, i am not sure if this is the right board or if i should even post in this forum.Anyway, so yesterday i got an email from Spotify, telling me that the email address of my account was changed. I immediately, upon reading, tried logging into my acco...
Hi, i am not sure if this is the right board or if i should even post in this forum. Anyway, so yesterday i got an email from Spotify, telling me that the email address of my account was changed. ...
Community Legend
409 Views
1 replies
0 likes
I originally tried Spotify out a few years ago. I am now a Premium User, currently abroad. I'm planning to move permanently but not keen in changing Spotify as love the selection I currently have as best of both. Considering adding Fiancée to family ...
I originally tried Spotify out a few years ago. I am now a Premium User, currently abroad. I'm planning to move permanently but not keen in changing Spotify as love the selection I currently have as ...
Not applicable
296 Views
1 replies
0 likes
I had the payments for my spotify account on a credit card, a card which doesn't work anymore. Therefore, to keep Spotify Premium, I purchased three months worth of Premium from my local store, which I redeemed at the website, and there were no indic...
I had the payments for my spotify account on a credit card, a card which doesn't work anymore. Therefore, to keep Spotify Premium, I purchased three months worth of Premium from my local store, which...
Not applicable
383 Views
1 replies
1 likes
I updated my phone the other day and now my Spotify is back to free and ALL my music and playlists are gone. I do not have another username...my payment is not faulting. I run a business so I cannot have ads playing all day long at work. Please help!...
I updated my phone the other day and now my Spotify is back to free and ALL my music and playlists are gone. I do not have another username...my payment is not faulting. I run a business so I cannot ...
Casual Listener
669 Views
6 replies
0 likes
Hi there...I recently bought a Sonos Connect... It works ok... But, only one thing is left... Sonos Connect can not be recognized or detected by any of my devices (laptop, ipad, android phone). I combined my Spotify account with Sonos and I can use S...
Hi there... I recently bought a Sonos Connect... It works ok... But, only one thing is left... Sonos Connect can not be recognized or detected by any of my devices (laptop, ipad, android phone). I c...
Regular
1567 Views
4 replies
0 likes
My Facebook Account was banned recently and i want to know if I can recover my playlists from that account and the people I used to follow. My banned account was created by me logging my facebook on spotify, so if my facebook account was banned I can...
My Facebook Account was banned recently and i want to know if I can recover my playlists from that account and the people I used to follow. My banned account was created by me logging my facebo...
Community Legend
453 Views
1 replies
0 likes
I opened up a premiue family account this morning and got directed to a page to invite families members which I have done so. time lasped and I needed to re log in - but seem to have got my password wrong. I tried to reset my password have done appro...
I opened up a premiue family account this morning and got directed to a page to invite families members which I have done so. time lasped and I needed to re log in - but seem to have got my password ...
Community Legend
310 Views
1 replies
0 likes
I'm trying to upgrade to premium but I can't complete the transaction because it says my card is from a "non-spotify country" and that "[Spotify] hasn't launched in this country yet." My card (American Express) is registered in America, my IP is Amer...
I'm trying to upgrade to premium but I can't complete the transaction because it says my card is from a "non-spotify country" and that "[Spotify] hasn't launched in this country yet." My card (A...
Casual Listener
997 Views
3 replies
0 likes
Bonjour, On est 6 membres d'une même famille avec chacun nos smartphone et/ou ipod, comment se fait-il que seulement 3 appareils peuvent écouter de la musique hors connexion??? On revient de voyage, chacun voulaient écouter sa musique, seulement 3 su...
Bonjour, On est 6 membres d'une même famille avec chacun nos smartphone et/ou ipod, comment se fait-il que seulement 3 appareils peuvent écouter de la musique hors connexion??? On revi...
Community Legend
2811 Views
2 replies
0 likes
Guysas per the subject line, is there any difference ?Thinking of getting the premium sub, and if i do it thru my iphone is says"7day free trial", or if i sign up via my desktop its "30day free trail" Is the any difference here on the above (other th...
Guys as per the subject line, is there any difference ? Thinking of getting the premium sub, and if i do it thru my iphone is says "7day free trial", or if i sign up via my desktop its "30day free...
Community Legend
915 Views
3 replies
0 likes
Hi, one of my playlists got deleted. I tried to play it on my computer as I had been the night before and did not close it yet, it was being buggy and did not play, so I force quit the app and reopened it. When I reopened it it wasn't there anymore. ...
Hi, one of my playlists got deleted. I tried to play it on my computer as I had been the night before and did not close it yet, it was being buggy and did not play, so I force quit the app and reopen...
Casual Listener
399 Views
2 replies
0 likes
i have open a spotify account for my son and need to cancel it because he can't remember the info and can't get back on the acoount. how do i cancel it without the info?
i have open a spotify account for my son and need to cancel it because he can't remember the info and can't get back on the acoount. how do i cancel it without the info?
Community Legend
284 Views
1 replies
0 likes
Hello,I have read about other people having this issue but I have not been able to find a solution. The problem is that my Spotify username is a number and therefore my Facebook friends are not able to find my account. Is it possible in any way to ge...
Hello, I have read about other people having this issue but I have not been able to find a solution. The problem is that my Spotify username is a number and therefore my Facebook friends are not a...
Not applicable
296 Views
2 replies
0 likes
I have premium since 30th december and yesterday Spotify took 100 swedish kronor from My bank account, (9,99$) and i wunt to get them back Please... if i have premium, why do i need to get charged 5-6 Days after i allready got Spotify premium.... so ...
I have premium since 30th december and yesterday Spotify took 100 swedish kronor from My bank account, (9,99$) and i wunt to get them back Please... if i have premium, why do i need to get charged 5-...
Not applicable
325 Views
1 replies
0 likes
