Superuser Contribution problemas con mi cuenta

Buenas Tardes!! Hace algunos meses realice un pago a ustedes a traves de mi cuenta bancaria para una suscripcion de 6 meses premiun un total de 60 o 70 mil pesos, ademas se debian adicionar los 3 meses de la promocion que estaban ofertando quedando m...

• sakura053
• Newbie
• Buenas Tardes!!   Hace algunos meses realice un pago a ustedes a traves de mi cuenta bancaria para una suscripcion de 6 meses premiun un total de 60 o 70 mil pesos, ademas se debian adicionar ...
• 2017-01-02 6:18:16 PM
• 2017-01-04 5:00:07 PM
• user-removed
• Not applicable
• 135 Views
• 1 replies
• 0 likes

Ads on Premium

username jfiore921. win10 I signed up for 3 mos premium form 9.99. I am still getting a lot of ads. ??? Also, a few minutes after I signed up I got an email for .99 for 3 mos. Can I get that instead? Please answer since I sent help emails and got no ...

• jfiore921
• Casual Listener
• username jfiore921. win10 I signed up for 3 mos premium form 9.99. I am still getting a lot of ads. ??? Also, a few minutes after I signed up I got an email for .99 for 3 mos. Can I get that instead?...
• 2017-01-04 4:22:50 PM
• 2017-01-04 4:49:51 PM
• jfiore921
• Casual Listener
• 149 Views
• 2 replies
• 0 likes
• Subscription

Superuser Contribution 2 ACCOUNTS UNDER 1 EMAIL ADRESS THUS CHARGED TWICE A MONTH

HELLOIT SEEMS THAT I HAVE TO USER NAMES NAME UNDER THE SAME ACCOUNT AND EMAIL. WHEN I UPDATED MY PAYMENT I WAS CHARGED TWICE. HOW DO YOU TO CONTACT SPOTIFY CUSTOMER SERVICE?THANKS

• raqueldoll
• Newbie
• HELLO IT SEEMS THAT I HAVE TO USER NAMES NAME UNDER THE SAME ACCOUNT AND EMAIL. WHEN I UPDATED MY PAYMENT I WAS CHARGED TWICE. HOW DO YOU TO CONTACT SPOTIFY CUSTOMER SERVICE? THANKS  
• 2017-01-02 6:16:48 PM
• 2017-01-04 4:48:06 PM
• user-removed
• Not applicable
• 143 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Offre 0,99 €

Bonjour J'aurais souhaité savoir quand reviendra l'offre à 0,99€ pour les 3 premiers mois ? Il y a t'il une durée d'engagement minimale ? Merci !Nolwenn

• Nolwennmuller
• Newbie
• Bonjour   J'aurais souhaité savoir quand reviendra l'offre à 0,99€ pour les 3 premiers mois ?  Il y a t'il une durée d'engagement minimale ?   Merci ! Nolwenn
• 2016-09-18 11:06:34 PM
• 2017-01-04 3:56:05 PM
• user-removed
• Not applicable
• 218 Views
• 2 replies
• 0 likes

Spotify says I'm offline while I'm not..?

• 48145550
• Newbie
• 2017-01-04 3:38:52 PM
• 130 Views
• 0 replies
• 0 likes

Cuenta Premium

Mi cuenta Premium vence el 22/01 pero quiero contratar el paquete familiar PREMIUM puedo hacerlo? Pagando el precio recién el 22/01?

• Miguelito1
• Newbie
• Mi cuenta Premium vence el 22/01 pero quiero contratar el paquete familiar PREMIUM puedo hacerlo? Pagando el precio recién el 22/01?
• 2017-01-04 2:07:31 PM
• 2017-01-04 3:36:57 PM
• Bittencourt
• Spotify Star
• 129 Views
• 1 replies
• 0 likes

Problem with date of next subscription

HelloToday (02/01/17) I got Spotify Premium Familiar and says next payment will be charged on 23/01/17. This plan has a duration of a month so I don't understand with the next payment is going to be in less than a month. Hope you can answer me as fas...

• luiginamadrid
• Newbie
• Hello Today (02/01/17) I got Spotify Premium Familiar and says next payment will be charged on  23/01/17. This plan has a duration of a month so I don't understand with the next payment is...
• 2017-01-03 2:50:54 AM
• 2017-01-04 3:14:42 PM
• Maxim
• Spotify Star
• 145 Views
• 1 replies
• 0 likes

Pre paid trial?

I am very confused. It says I have a 7 day free trial but its pre paid? Is it taking money off of my account? Please help

• MusicLuvr1
• Newbie
• I am very confused. It says I have a 7 day free trial but its pre paid? Is it taking money off of my account? Please help
• 2017-01-03 5:40:44 PM
• 2017-01-04 3:12:20 PM
• Maxim
• Spotify Star
• 142 Views
• 1 replies
• 0 likes
• Free
  Premium

Want to cancel my account.

Please cancel my account or change it to Deutschland. best regards 

• Opopoka
• Newbie
• Please cancel my account or change it to Deutschland.   best regards 
• 2017-01-04 2:45:31 PM
• 2017-01-04 3:06:54 PM
• musiccornercv
• Roadie
• 160 Views
• 2 replies
• 0 likes

Accessing account from different country

I am from Canada and currently in Poland for a few weeks. When I tried logging into my Spotify account here in Poland, the page was in Polish and it made me reset my password. So I did, but I cannot find any of my old albums there etc. How do I acces...

• mkrawecka
• Newbie
• I am from Canada and currently in Poland for a few weeks. When I tried logging into my Spotify account here in Poland, the page was in Polish and it made me reset my password. So I did, but I cannot ...
• 2017-01-04 2:18:20 PM
• 2017-01-04 2:21:10 PM
• Maxim
• Spotify Star
• 219 Views
• 1 replies
• 0 likes

adding person to family plan

i want to add my wife to our family plan but get the notification that "we couldn't add you to family plan as your accounts needs to be in the same country as the owner of the family plan". We both live in HK so what can be the issue?

• mvanvoorst
• Casual Listener
• i want to add my wife to our family plan but get the notification that "we couldn't add you to family plan as your accounts needs to be in the same country as the owner of the family plan". We both l...
• 2017-01-04 2:05:19 PM
• 2017-01-04 2:20:25 PM
• Maxim
• Spotify Star
• 258 Views
• 4 replies
• 0 likes
• Premium
  Subscription

Belgium Premium account does not work in New Zealand.

Do I need to change any settings? I didnt think so. I am still paying my subscription fee at home, but want to use my qccount for travel purposes...

• BramVanEeckhout
• Newbie
• Do I need to change any settings? I didnt think so. I am still paying my subscription fee at home, but want to use my qccount for travel purposes...
• 2017-01-04 3:40:24 AM
• 2017-01-04 2:19:39 PM
• Maxim
• Spotify Star
• 142 Views
• 1 replies
• 0 likes

Subscription Issue

Subscribed to premium for family account. at first, 5 of the members had no issue to subscribe. but early this month, spotify sent an email, saying that they cannot verify 2 of my members. i sent 2 new invitation codes to the affected members but sti...

• izhamkamil
• Newbie
• Subscribed to premium for family account. at first, 5 of the members had no issue to subscribe. but early this month, spotify sent an email, saying that they cannot verify 2 of my members. i sent 2 n...
• 2017-01-04 3:08:02 AM
• 2017-01-04 2:17:12 PM
• Maxim
• Spotify Star
• 144 Views
• 1 replies
• 0 likes
• Account
  Subscription

SPOTIFY CONNECT, someone is using my account without my authorization

• Rockomana
• Newbie
• 2017-01-03 12:13:06 AM
• 2017-01-04 12:32:00 PM
• Hubo
• Community Legend
• 214 Views
• 1 replies
• 0 likes

Can't find a way to change my physical adress.

Hello, I'm Family Premium user, and I live in a flat with my friends + one brother more than few years. We all live in the same adress and I decided to buy Family Premium which fits best for us. But when I was asked to enter my adress details, I can'...

• burkaysoylu
• Newbie
• Hello, I'm Family Premium user, and I live in a flat with my friends + one brother more than few years. We all live in the same adress and I decided to buy Family Premium which fits best for us. But ...
• 2017-01-04 11:26:13 AM
• 2017-01-04 12:29:54 PM
• MartinStoichkov
• Community Legend
• 300 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Why have a lot of my playlists (not all!) been removed?

Hi Spotify,Thank you for your awesome service.Unfortunately I discovererd this morning that a lot (not all) of my playlists have been removed, and I didn't do it. They weren't visible anymore on my IPad as well as my Desktop.Luckily I was able to res...

• Zonnewende
• Regular
• Hi Spotify, Thank you for your awesome service. Unfortunately I discovererd this morning that a lot (not all) of my playlists have been removed, and I didn't do it. They weren't visible anymore on ...
• 2017-01-04 7:43:55 AM
• 2017-01-04 12:20:01 PM
• Hubo
• Community Legend
• 480 Views
• 1 replies
• 0 likes
• playlists gone

Superuser Contribution Paid for premium family, suddenly spotify Free.

IVe been spotify member since 2014, i recently upgraded to spotify family since may 2016. Now i was extra Charged only once for 23,50. I dont know why? And now suddenly my spotify family had been downgraded to spotify Free. Can anyone please help me?...

• Daanm94
• Newbie
• IVe been spotify member since 2014, i recently upgraded to spotify family since may 2016. Now i was extra Charged only once for 23,50. I dont know why? And now suddenly my spotify family had been dow...
• 2016-06-21 11:47:10 AM
• 2017-01-04 11:46:25 AM
• danielx95
• Newbie
• 358 Views
• 3 replies
• 0 likes
• Account
  Subscription

Subscription

Hello i was wondering why for the month of January I've gotten charded twice on my account

• melvinbaires7
• Newbie
• Hello i was wondering why for the month of January I've gotten charded twice on my account
• 2017-01-04 2:06:41 AM
• 2017-01-04 11:26:34 AM
• MartinStoichkov
• Community Legend
• 245 Views
• 3 replies
• 0 likes