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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4557 Views
  • 1 replies
  • 9 likes
  • Security
  • 4557 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464643 Views
  • 976 replies
  • 111 likes
  • Account
  • 464643 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205433 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205433 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113141 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113141 Views
  • 72 replies
  • 12 likes

Paid for premium but not getting it.

Hi! I paid for my monthly subscription with an itunes card like i always have done but i still have free.on my itunes acount it shows i have paid for premium but when i log into my app it still on free.Ive tryed loging in and out, uninstalling and re...

  • Casual Listener
  • Hi! I paid for my monthly subscription with an itunes card like i always have done but i still have free.on my itunes acount it shows i have paid for premium but when i log into my app it still on fr...
  • ErickRGuetta
  • Community Legend
  • 346 Views
  • 8 replies
  • 0 likes
  • Premium
  • 346 Views
  • 8 replies
  • 0 likes

Paid but didn't get premium

So I payed for my premium and my payment has gone through... but I still am on free.

  • Casual Listener
  • So I payed for my premium and my payment has gone through... but I still am on free.
  • jneal
  • Casual Listener
  • 284 Views
  • 5 replies
  • 0 likes
  • 284 Views
  • 5 replies
  • 0 likes

¿Y los supuestos 3 meses gratis de Spotify?

Hace un mes me salió una promoción de Spotify donde te daban 3 meses gratis de premium pagando solo una vez.....el día de hoy se me acabo el premium y no respetaron los 3 meses de su promoción

  • Casual Listener
  • Hace un mes me salió una promoción de Spotify donde te daban 3 meses gratis de premium pagando solo una vez.....el día de hoy se me acabo el premium y no respetaron los 3 meses de su promoción
  • monlexis
  • Casual Listener
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Solved!! Payment foe premium does not work

I paid for premium. It is not working on my iPhone 7. Has always worked before. Works on ps4. I have until stalled and reinstalled and restarted my phone. It says expires February 8th.

  • Casual Listener
  • I paid for premium. It is not working on my iPhone 7. Has always worked before. Works on ps4. I have until stalled and reinstalled and restarted my phone. It says expires February 8th.
  • Punitdesai0897
  • Casual Listener
  • 267 Views
  • 3 replies
  • 0 likes
  • 267 Views
  • 3 replies
  • 0 likes

Falsely Charged For 2 Premium Accounts

Hello Spotify Community, About three weeks ago I decided to join spotify in Australia. The premium trial was $0.99 for three months which I thought was a good idea. I signed up and am currently on a premium tril which works fine and I am generally ha...

  • Newbie
  • Hello Spotify Community,   About three weeks ago I decided to join spotify in Australia.   The premium trial was $0.99 for three months which I thought was a good idea. I signed up and ...
  • ErikG
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

App is not upgrading

I have paid for a monthly subscription for premium but my account is not upgrading?

  • Casual Listener
  • I have paid for a monthly subscription for premium but my account is not upgrading?
  • ErikG
  • Roadie
  • 188 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 188 Views
  • 3 replies
  • 0 likes

Superuser Contribution Medio de Pago

Quiero tener premium pero con tarjeta de débito

  • Newbie
  • Quiero tener premium pero con tarjeta de débito
  • user-removed
  • Not applicable
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Solved!! ayuda en español

Como puede ser hace una hora q estoy buscando ayuda y no hay nada en español¡¡¡ algo paso que me siguen cobrando los 36 pesos y no tengo el servicio premiun tuve problemas con la contraseña volví a descargar la app. Y sigue sin aparecer .....es una v...

  • Newbie
  • Como puede ser hace una hora q estoy buscando ayuda y no hay nada en español¡¡¡ algo paso que me siguen cobrando los 36 pesos y no tengo el servicio premiun tuve problemas con la contraseña volví a d...
  • EmilyJMC11
  • Newbie
  • 1149 Views
  • 18 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1149 Views
  • 18 replies
  • 0 likes

Superuser Contribution Have Premium says Free

I recently started at seven day free trial for premium. We decided as a family to purchase the family package while I was still on the trial. The trial ended and now when I look at my account it says free and does not let me download or choose the so...

  • Casual Listener
  • I recently started at seven day free trial for premium. We decided as a family to purchase the family package while I was still on the trial. The trial ended and now when I look at my account it says...
  • user-removed
  • Not applicable
  • 165 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Subscription
    Unlimited
  • 165 Views
  • 1 replies
  • 0 likes

Account Conected to Facebook

Hello. I have a problem. I have my premium account connected with Facebook. Problem is I had to deactivate my Facebook due to security reasons. Is there any way to recover that??? I can't listen to my premium account with all my music now

  • Casual Listener
  • Hello. I have a problem. I have my premium account connected with Facebook. Problem is I had to deactivate my Facebook due to security reasons. Is there any way to recover that??? I can't listen to m...
  • Codeman181
  • Casual Listener
  • 425 Views
  • 2 replies
  • 1 likes
  • 425 Views
  • 2 replies
  • 1 likes

Family plan cant be activated during a travel?

Im from argentina and i am in united states for 3 months.my uncle recenlty invited me in a family plan.. so i register to spotify and write the code.. but a message tell me that i cant if my account are not based in the same country.. but they didnt ...

  • Casual Listener
  • Im from argentina and i am in united states for 3 months. my uncle recenlty invited me in a family plan.. so i register to spotify and write the code.. but a message tell me that i cant if my accoun...
  • MartinStoichkov
  • Community Legend
  • 666 Views
  • 3 replies
  • 0 likes
  • 666 Views
  • 3 replies
  • 0 likes

Superuser Contribution blank page when trying to subscribe

I am trying to subscribe to the premium account , i select paypal , i sign in ,and every thing goes well , then PayPal sends me back to the spotify site and i get a blank page , black header with spotify logo and the rest is white ??it's been like th...

  • Casual Listener
  • I am trying to subscribe to the premium account , i select paypal , i sign in ,and every thing goes well , then PayPal sends me back to the spotify site and i get a blank page , black header with spo...
  • Sfelex
  • Casual Listener
  • 261 Views
  • 2 replies
  • 0 likes
  • 261 Views
  • 2 replies
  • 0 likes

Superuser Contribution Me cobraron en mi tarjeta

Me cobran 5.99 en mi tarjeta ¿porque? Si dice que cobran despues del mes de prueba

  • Newbie
  • Me cobran 5.99 en mi tarjeta ¿porque? Si dice que cobran despues del mes de prueba
  • user-removed
  • Not applicable
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

a way to completely reset spotify like new?

I'm trying to find out if there is a way to completely format my account w/o having to make and pay for a completely new account. One of my gf's kids started making playlists, starring tracks and thumbing up music on my account and now no matter what...

  • Newbie
  •  I'm trying to find out if there is a way to completely format my account w/o having to make and pay for a completely new account. One of my gf's kids started making playlists, starring tracks a...
  • Soph8
  • Newbie
  • 13969 Views
  • 2 replies
  • 1 likes
  • 13969 Views
  • 2 replies
  • 1 likes

Superuser Contribution cant confirm address

Share a family account with my family but when i try to accept the invitation it says "cant confirm address is the same as account holder" even though we put in the same exact address at sign-up...

  • Newbie
  • Share a family account with my family but when i try to accept the invitation it says "cant confirm address is the same as account holder" even though we put in the same exact address at sign-up...
  • user-removed
  • Not applicable
  • 490 Views
  • 1 replies
  • 0 likes
  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution If sign up with Facebook

How can i log in with my account by not clicking the "log in with facebook"?Or i just need to sign up again then link with my facebook account?

  • Casual Listener
  • How can i log in with my account by not clicking the "log in with facebook"? Or i just need to sign up again then link with my facebook account?
  • Barry_Allen
  • Casual Listener
  • 246 Views
  • 2 replies
  • 0 likes
  • 246 Views
  • 2 replies
  • 0 likes

Superuser Contribution 2 charges

Hello, I want to claim that I made 2 collections in the same has and not I have given premium.It happened because when I made the payment I came out a message that seems that already had taken advantage of the offer before, but is that in that has ne...

  • Newbie
  • Hello, I want to claim that I made 2 collections in the same has and not I have given premium. It happened because when I made the payment I came out a message that seems that already had taken adva...
  • user-removed
  • Not applicable
  • 187 Views
  • 1 replies
  • 0 likes
  • Premium
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Over charged

I signed up for Spotify premium and was being billed $17.99 instead of 9.99

  • Newbie
  • I signed up for Spotify premium and was being billed $17.99 instead of 9.99
  • user-removed
  • Not applicable
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution 3 month premium for 49 php

Hi,I availed the 3 month premium for 49 php last Dec. 29 before the promo ends. I clicked the upgrade to premium button and then it notified me that there will be a trial version for 1 week. 1 week has lapsed and my subscription is free again. 49 php...

  • Newbie
  • Hi, I availed the 3 month premium for 49 php last Dec. 29 before the promo ends. I clicked the upgrade to premium button and then it notified me that there will be a trial version for 1 week. 1 we...
  • user-removed
  • Not applicable
  • 493 Views
  • 1 replies
  • 0 likes
  • 493 Views
  • 1 replies
  • 0 likes