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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10023 Views
  • 3 replies
  • 9 likes
  • Security
  • 10023 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 498920 Views
  • 982 replies
  • 112 likes
  • Account
  • 498920 Views
  • 982 replies
  • 112 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1214673 Views
  • 119 replies
  • 117 likes
  • Account
  • 1214673 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122954 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122954 Views
  • 72 replies
  • 12 likes

Premium Family Account

Guten Tag,ich hoffe mir kann jemand weiterhelfen.Bei dem Premium Family Account dürfen nur Familienmitglieder mit gleicher Anschrift hinzugefügt werden.Wie überprüft Spotify das, dass alle die gleiche Anschrift haben oder kann man auch Personen mit u...

  • Casual Listener
  • Guten Tag, ich hoffe mir kann jemand weiterhelfen. Bei dem Premium Family Account dürfen nur Familienmitglieder mit gleicher Anschrift hinzugefügt werden. Wie überprüft Spotify das, dass alle die ...
  • Maxim
  • Spotify Star
  • 288 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 288 Views
  • 3 replies
  • 0 likes

Bug when adding/modifying credit card information with Safari browser

There may be some kind of bug. When I try to add or modify my credit card information with Safari browser, the loading icon starts spinning. It just keeps loading for hours and nothing happens. I've tried this many times during this and the last mont...

  • Casual Listener
  • There may be some kind of bug. When I try to add or modify my credit card information with Safari browser, the loading icon starts spinning. It just keeps loading for hours and nothing happens. I've ...
  • Eero_T
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • 209 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Premium

Hey, I upgraded to Premium, it worked for a couple of days but now it is saying on my iPhone on the app that I don't have Premium but online it says I have it. I tried logging out and logging back in and uninstalling the app but it still says the sam...

  • Casual Listener
  • Hey,  I upgraded to Premium, it worked for a couple of days but now it is saying on my iPhone on the app that I don't have Premium but online it says I have it. I tried logging out and logging ...
  • jessmccormack
  • Casual Listener
  • 309 Views
  • 2 replies
  • 0 likes
  • 309 Views
  • 2 replies
  • 0 likes

I CAN'T LOG OUT

I can't log out of the website. I've done the sign out of all devices, and the normal log out. None of them work. Also on the desktop app I can't sign in. This is extremely frustruating. Spotify...c'mon....

  • Casual Listener
  • I can't log out of the website. I've done the sign out of all devices, and the normal log out. None of them work. Also on the desktop app I can't sign in. This is extremely frustruating. Spotify...c'...
  • TrexIzzy
  • Casual Listener
  • 3258 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 3258 Views
  • 2 replies
  • 0 likes

Family Premium Separating the Art...

Hello- As a family premium member I would like to suggest to Spotify that if my daughter is listening to her **bleep** music that I don't get music suggestions with her **bleep** as reference when on my account. She has ruined my listening experience...

  • Newbie
  • Hello-  As a family premium member I would like to suggest to Spotify that if my daughter is listening to her **bleep** music that I don't get music suggestions with her **bleep** as reference w...
  • Jacob
  • Community Legend
  • 224 Views
  • 2 replies
  • 0 likes
  • 224 Views
  • 2 replies
  • 0 likes

Solved!! All playlist deleted while facebook account linking

Hello everyone! My problem is: i created a new spotify only account, because i needed an other, and I accidentally clicked the facebook connect. Now I don't have the other account and at least 4-5 playlists. What can I do? Thanks in advance!

  • Regular
  • Hello everyone!   My problem is: i created a new spotify only account, because i needed an other, and I accidentally clicked the facebook connect. Now I don't have the other account and at lea...
  • csassz88
  • Regular
  • 289 Views
  • 2 replies
  • 0 likes
  • 289 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account da disattivare

Buonasera, ho un account a nome della mia ex fidanzata (che si è registrata con il suo account facebook) ma il pagamento è autorizzato sulla mia carta di credito. Non avendo più rapporti con lei e non riuscendo ad entrare sull'account Spotify in modo...

  • Casual Listener
  • Buonasera, ho un account a nome della mia ex fidanzata (che si è registrata con il suo account facebook) ma il pagamento è autorizzato sulla mia carta di credito. Non avendo più rapporti con lei e no...
  • Andyj10
  • Casual Listener
  • 319 Views
  • 2 replies
  • 0 likes
  • Account
  • 319 Views
  • 2 replies
  • 0 likes

Keep charging me

I have been charged multiple times for a subscription I cancelled months ago. Have tried to get help multiple times and some how there is no way to get in touch with any humans. No phone numbers to call and I only get automated email replies. VERY di...

  • Visitor
  • I have been charged multiple times for a subscription I cancelled months ago. Have tried to get help multiple times and some how there is no way to get in touch with any humans. No phone numbers to c...
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Solved!! How long will it take to receive a reply from Spotify Fan Insights

Hey everyone, I've submitted a request to get my Fan Insights account for my band thee days ago... I wonder, for the ones who already got their account, how long did it take for you to be accepted after submitting a request? Thanks alot! Peter

  • Casual Listener
  • Hey everyone,   I've submitted a request to get my Fan Insights account for my band thee days ago... I wonder, for the ones who already got their account, how long did it take for you to be ac...
  • Maxim
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 297 Views
  • 1 replies
  • 0 likes

3m/9.99 coupon

Hello Spotify,I was on vacation and i missed the 3 months for 9.99 and i saw it at my email only when i returned.Could you send me invititation to my email or in some other way, please? Thank you for your positive response T

  • Newbie
  • Hello Spotify, I was on vacation and i missed the 3 months for 9.99 and i saw it at my email only when i returned. Could you send me invititation to my email or in some other way, please?   ...
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 189 Views
  • 1 replies
  • 0 likes

Need help with Premium Family Plan invite

My son and I can't both use Spotify at the same time. He set up Spotify on his iPhone using my user/password before receiving an invite so I tried inviting him but when opening the link from the invite it says he already has an account. Do we need to...

  • Newbie
  • My son and I can't both use Spotify at the same time. He set up Spotify on his iPhone using my user/password before receiving an invite so I tried inviting him but when opening the link from the invi...
  • ErikG
  • Roadie
  • 165 Views
  • 1 replies
  • 0 likes
  • Premium
  • 165 Views
  • 1 replies
  • 0 likes

a code for familiar suscription invitation

It asks my relatives to enter a code in the invitation and they do not got one and neither do I, what do I do? please help!

  • Newbie
  • It asks my relatives to enter a code in the invitation and they do not got one and neither do I, what do I do?  please help!
  • ErikG
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Paid for premium but not getting it.

Hi! I paid for my monthly subscription with an itunes card like i always have done but i still have free.on my itunes acount it shows i have paid for premium but when i log into my app it still on free.Ive tryed loging in and out, uninstalling and re...

  • Casual Listener
  • Hi! I paid for my monthly subscription with an itunes card like i always have done but i still have free.on my itunes acount it shows i have paid for premium but when i log into my app it still on fr...
  • ErickRGuetta
  • Community Legend
  • 363 Views
  • 8 replies
  • 0 likes
  • Premium
  • 363 Views
  • 8 replies
  • 0 likes

Paid but didn't get premium

So I payed for my premium and my payment has gone through... but I still am on free.

  • Casual Listener
  • So I payed for my premium and my payment has gone through... but I still am on free.
  • jneal
  • Casual Listener
  • 295 Views
  • 5 replies
  • 0 likes
  • 295 Views
  • 5 replies
  • 0 likes

¿Y los supuestos 3 meses gratis de Spotify?

Hace un mes me salió una promoción de Spotify donde te daban 3 meses gratis de premium pagando solo una vez.....el día de hoy se me acabo el premium y no respetaron los 3 meses de su promoción

  • Casual Listener
  • Hace un mes me salió una promoción de Spotify donde te daban 3 meses gratis de premium pagando solo una vez.....el día de hoy se me acabo el premium y no respetaron los 3 meses de su promoción
  • monlexis
  • Casual Listener
  • 341 Views
  • 1 replies
  • 0 likes
  • 341 Views
  • 1 replies
  • 0 likes

Solved!! Payment foe premium does not work

I paid for premium. It is not working on my iPhone 7. Has always worked before. Works on ps4. I have until stalled and reinstalled and restarted my phone. It says expires February 8th.

  • Casual Listener
  • I paid for premium. It is not working on my iPhone 7. Has always worked before. Works on ps4. I have until stalled and reinstalled and restarted my phone. It says expires February 8th.
  • Punitdesai0897
  • Casual Listener
  • 279 Views
  • 3 replies
  • 0 likes
  • 279 Views
  • 3 replies
  • 0 likes

Falsely Charged For 2 Premium Accounts

Hello Spotify Community, About three weeks ago I decided to join spotify in Australia. The premium trial was $0.99 for three months which I thought was a good idea. I signed up and am currently on a premium tril which works fine and I am generally ha...

  • Newbie
  • Hello Spotify Community,   About three weeks ago I decided to join spotify in Australia.   The premium trial was $0.99 for three months which I thought was a good idea. I signed up and ...
  • ErikG
  • Roadie
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

App is not upgrading

I have paid for a monthly subscription for premium but my account is not upgrading?

  • Casual Listener
  • I have paid for a monthly subscription for premium but my account is not upgrading?
  • ErikG
  • Roadie
  • 204 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 204 Views
  • 3 replies
  • 0 likes

Superuser Contribution Medio de Pago

Quiero tener premium pero con tarjeta de débito

  • Newbie
  • Quiero tener premium pero con tarjeta de débito
  • user-removed
  • Not applicable
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes