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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

Joan

Moderator

76132 Views

28 replies

0 likes

  • 76132 Views
  • 28 replies
  • 0 likes

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

93847 Views

9 replies

2 likes

Account
Login
  • 93847 Views
  • 9 replies
  • 2 likes

Unsubscribed apparently but still being charged

Firstly I'd like to express my disappointment with the fact that the only way I can find to get clarification about my subscription is to take it to a public fourun.I'd like to unsubscribe, apparently I am unsubscribed already when I log in. However ...

Casual Listener

Firstly I'd like to express my disappointment with the fact that the only way I can find to get clarification about my subscription is to take it to a public fourun. I'd like to unsubscribe, apparen...

Bittencourt

Spotify Star

345 Views

3 replies

0 likes

  • 345 Views
  • 3 replies
  • 0 likes

I've had multiple family accounts and...

In the last two months I have been receiving invoices from Spotify, but I do not know what account this is associated with, is there any way to know in which account it is associated? Is there any way to cancel these payments without visiting the ban...

Visitor

In the last two months I have been receiving invoices from Spotify, but I do not know what account this is associated with, is there any way to know in which account it is associated? Is there any wa...

Bittencourt

Spotify Star

547 Views

10 replies

0 likes

  • 547 Views
  • 10 replies
  • 0 likes

Payment confusion

I have just opened a spotify premium account but was charged 9.99 when i specifically chose the option of a student discount which entitled me to 50 percent off, and even though i cancelled the subscription 2 minutes afterwards i was still charged. I...

Newbie

I have just opened a spotify premium account but was charged 9.99 when i specifically chose the option of a student discount which entitled me to 50 percent off, and even though i cancelled the subsc...

Masta_22

Roadie

469 Views

4 replies

0 likes

  • 469 Views
  • 4 replies
  • 0 likes

Cobrança indevida

Caros, hoje, 4 de janeiro de 2017, fiz o procedimento para upgrade da minha conta de free para Premiun. Preenchi os dados do meu cartão de crédito, recebi o informe de débito de R$ 10 no cartão e não tive acesso ao novo serviço. Por favor, vejam a se...

Casual Listener

Caros, hoje, 4 de janeiro de 2017, fiz o procedimento para upgrade da minha conta de free para Premiun. Preenchi os dados do meu cartão de crédito, recebi o informe de débito de R$ 10 no cartão e não...

Bittencourt

Spotify Star

588 Views

4 replies

1 likes

  • 588 Views
  • 4 replies
  • 1 likes

Charged incorrect amount

I have the student premium account for my spotify. Although this month I was charged $9.99 for my premium. I went to try and solve the problem and one page tells me i pay $9.99, while a different page tells me i pay $4.99. These pages are screenshott...

Casual Listener

I have the student premium account for my spotify. Although this month I was charged $9.99 for my premium. I went to try and solve the problem and one page tells me i pay $9.99, while a different pag...

KatesHere

Community Legend

315 Views

3 replies

0 likes

Premium
Subscription
  • 315 Views
  • 3 replies
  • 0 likes

Superuser Contribution Getting charged even though im not on premium

Spotify has been charging me 2 months now, and I'm not even using premium. What should I do to stop this

Newbie

Spotify has been charging me 2 months now, and I'm not even using premium. What should I do to stop this

MonicaM_Bogota

Roadie

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Vodafone Red customer, I got a new phone and all my playlists are wiped

Hi, I got a new phone today as I was due an upgrade and I automatically have spotify premium with Vodafone Red (my mobile phone network) for the last two years i've gathered playlists of music and today when I logged onto spotify on my new phone I re...

Newbie

Hi, I got a new phone today as I was due an upgrade and I automatically have spotify premium with Vodafone Red (my mobile phone network) for the last two years i've gathered playlists of music and to...

KatesHere

Community Legend

263 Views

1 replies

0 likes

Account
  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 kind of subscription

I used to have premium account and i have recently suscribed to a familiar premium, how do i know they will not be charging both accounts of i didnt unsuscribe previously the premium account

Newbie

I used to have premium account and i have recently suscribed to a familiar premium, how do i know they will not be charging both accounts of i didnt unsuscribe previously the premium account

MonicaM_Bogota

Roadie

217 Views

1 replies

0 likes

  • 217 Views
  • 1 replies
  • 0 likes

Is it possible to recover songs after losing premium?

Lost my song after losing premium ( provided by SP). Resubscribed after 1 month. Songs aren't back though.

Newbie

Lost my song after losing premium ( provided by SP). Resubscribed after 1 month. Songs aren't back though.

KatesHere

Community Legend

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Lost premium and lost music

Lost my songs after losing premium and resubscribed after 1 month. My music is still all gone. What can I do?

Newbie

Lost my songs after losing premium and resubscribed after 1 month. My music is still all gone. What can I do?

KatesHere

Community Legend

225 Views

1 replies

0 likes

Premium
  • 225 Views
  • 1 replies
  • 0 likes

adding family members

Going mad trying to add family members to my premiun for family account...logging in process goes round and round asking the same questions. All paid up and invite sent but can't activate - driving me me mad!!!

Newbie

Going mad trying to add family members to my premiun for family account...logging in process goes round and round asking the same questions. All paid up and invite sent but can't activate - driving m...

Masta_22

Roadie

294 Views

2 replies

0 likes

  • 294 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do i transfer my playlists??

I recently bought spotify family and how do i transfer my old playlists and followers to my new account???

Newbie

I recently bought spotify family and how do i transfer my old playlists and followers to my new account???  

MonicaM_Bogota

Roadie

243 Views

1 replies

0 likes

Account
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suscripción, cuenta

Hola! realizo el pago de premium con la siguiente descripción Spotify PO11686D07, como puedo averiguar el usuario de esa cuenta? Gracias!

Casual Listener

Hola! realizo el pago de premium con la siguiente descripción Spotify PO11686D07, como puedo averiguar el usuario de esa cuenta? Gracias!

MonicaM_Bogota

Roadie

212 Views

1 replies

0 likes

Subscription
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Profile picture and name gone

Okay, so my Spotify account is linked to my Facebook. Always has been. But I deactivated my Facebook account for like 3 days and when I reactivated and got back on Spotify, basically what happened was my profile picture is now blank and my name turne...

Casual Listener

Okay, so my Spotify account is linked to my Facebook. Always has been. But I deactivated my Facebook account for like 3 days and when I reactivated and got back on Spotify, basically what happened wa...

MonicaM_Bogota

Roadie

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Signed up for Groupon deal. Now auto charges but I have no account login associated

I signed up for the 3 month deal through groupon. After it concluded I am now being charged the $9.99 monthly rate which is fine. However, I am unable to login into my account once it carried me over to the monthly billing. Neither of my email addres...

Newbie

I signed up for the 3 month deal through groupon.  After it concluded I am now being charged the $9.99 monthly rate which is fine.  However, I am unable to login into my account once it car...

MonicaM_Bogota

Roadie

302 Views

1 replies

0 likes

Account
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution leave family without connecting the admin

yes i want to leave the family where i am a member, but i dont want to connect the main-member. is there any possibility?thanks

Newbie

yes i want to leave the family where i am a member, but i dont want to connect the main-member. is there any possibility? thanks

MonicaM_Bogota

Roadie

534 Views

1 replies

0 likes

Other
  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to cancel/ unsubscribe/terminate spotify for family

I want to cancel my spotify for family, but when I got to the account details it only says: choose premium (it states I have the free version) or manage the members of the family. It doesn't say anything like canceling. Whenever I search for an answe...

Casual Listener

I want to cancel my spotify for family, but when I got to the account details it only says: choose premium (it states I have the free version) or manage the members of the family. It doesn't say...

MonicaM_Bogota

Roadie

455 Views

1 replies

1 likes

Subscription
  • 455 Views
  • 1 replies
  • 1 likes

Superuser Contribution cuenta familiar

Hola, acabo de contratar la cuenta familiar y al momento de agregar a los miembros, solo agreguè a uno y puse aceptar, còmo puedo agregar a los de màs?

Casual Listener

Hola, acabo de contratar la cuenta familiar y al momento de agregar a los miembros, solo agreguè a uno y puse aceptar, còmo puedo agregar a los de màs?

MonicaM_Bogota

Roadie

233 Views

1 replies

0 likes

Account
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deactivated my Facebook, can't sign in

I Deactivated my Facebook and since my Spotify is linked with my Facebook, there's no other way to sign in. Is there a way to unlink my Facebook and create a password I can use with my email account instead?

Visitor

I Deactivated my Facebook and since my Spotify is linked with my Facebook, there's no other way to sign in. Is there a way to unlink my Facebook and create a password I can use with my email account ...

MonicaM_Bogota

Roadie

230 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 230 Views
  • 1 replies
  • 0 likes