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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

286469 Views

529 replies

34 likes

Account
Free
  • 286469 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13603 Views

6 replies

11 likes

Security
  • 13603 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539937 Views

990 replies

114 likes

Account
  • 539937 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129572 Views

74 replies

12 likes

Account
Login
Premium
  • 129572 Views
  • 74 replies
  • 12 likes

I can't play music using my free subscription after the 7-day premium trial. HELP!

I just finished my 7-day premium trial and I am currently on my free subscription. Spotify won't let me play my music right after the trial! I tried logging out then logging back in and I also tried switching off my iPhone. I don't understand why I c...

Newbie

I just finished my 7-day premium trial and I am currently on my free subscription. Spotify won't let me play my music right after the trial! I tried logging out then logging back in and I also tried ...

ErikG

Roadie

178 Views

1 replies

0 likes

  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution AS I WAS UNABLE TO CONTACT SPOTIFY DIRECTLY I AM DOING IT HERE

Due to the issues with my account and an inability to resolve them I have cancelled the paypal payment. I am unable to login to my acoount to cancel. This was my only alternative. Frustrated and disappointed customer

Casual Listener

Due to the issues with my account and an inability to resolve them I have cancelled the paypal payment. I am unable to login to my acoount to cancel. This was my only alternative.    Frus...

MonicaM_Bogota

Roadie

220 Views

1 replies

0 likes

Account
  • 220 Views
  • 1 replies
  • 0 likes

changing from family subscription to free with my spark account

I pay for a family subscription then with our phone plan through spark we got a free subscription how do I use that ? we dont want to make a new account and loose all our music

Newbie

I pay for a family subscription then with our phone plan through spark we got a free subscription how do I use that ? we dont want to make a new account and loose all our music 

ErikG

Roadie

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Can't login

The email that is on my account I can no longer use, and I was logged out of my account so I can't change it now. I have no way of logging in and I don't want to be paying for premium I'm not using it. Is there anyway I can get the email switched wit...

Visitor

The email that is on my account I can no longer use, and I was logged out of my account so I can't change it now. I have no way of logging in and I don't want to be paying for premium I'm not using i...

ErikG

Roadie

196 Views

1 replies

0 likes

  • 196 Views
  • 1 replies
  • 0 likes

Solved!! Two premium subscriptions on one Apple Id?

Me and my sister share an Apple Id account but we have two different spotifys. Currently she has spotify premium and i want to subscribe to it but on my account. When i go to subscriptions in settings it only gives me the choice of renewing her subsc...

Casual Listener

Me and my sister share an Apple Id account but we have two different spotifys. Currently she has spotify premium and i want to subscribe to it but on my account. When i go to subscriptions in setting...

Jacob

Community Legend

2571 Views

5 replies

0 likes

Premium
Subscription
  • 2571 Views
  • 5 replies
  • 0 likes

Switched from Personal to Premium Family Plan - Question about Payment

I recently joined my Premium Family account, however, I had a personal account beforehand. Is there anything I need to do to make sure I'm not still going to be charged monthly for my personal account? Or do those payments automatically turn off once...

Newbie

I recently joined my Premium Family account, however, I had a personal account beforehand. Is there anything I need to do to make sure I'm not still going to be charged monthly for my personal accoun...

OviiiOne

Community Legend

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Spotify issues

Hola a todos, tengo un problema al tratar de iniciar una cuenta premium. He ingresado ya varias tarjetas, amex, mastercard y visa y todas me dicen que ha ocurrido un problema. Tengo amigos que les sucede igual con varias tarjetas. Que puedo hacer par...

Newbie

Hola a todos, tengo un problema al tratar de iniciar una cuenta premium. He ingresado ya varias tarjetas, amex, mastercard y visa y todas me dicen que ha ocurrido un problema. Tengo amigos que les su...

Bittencourt

Spotify Star

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Solved!! Company Subscription

I want to be abkle to set up a Spotify account for the Company I work for - in other words one subscription under the Company name and have approximately 20-25 people having access to it. How do I go about doing this?

Newbie

I want to be abkle to set up a Spotify account for the Company I work for - in other words one subscription under the Company name and have approximately 20-25 people having access to it.   Ho...

ErikG

Roadie

981 Views

1 replies

0 likes

  • 981 Views
  • 1 replies
  • 0 likes

Account

I deleted my Facebook and now I cannot use my primium account? How do I retrieve my account? Without Facebook.

Newbie

I deleted my Facebook and now I cannot use my primium account? How do I retrieve my account? Without Facebook.

ErikG

Roadie

185 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Charged twice an extra 10er for Facebook account

Hello - I renewed my Spotify subscription after temporarily downgrading from premium to free. However the account that was renewed wasn't my original account (cooken1) as I wanted but a seperate one linked to my Facebook (whose login details have the...

Newbie

Hello -  I renewed my Spotify subscription after temporarily downgrading from premium to free. However the account that was renewed wasn't my original account (cooken1) as I wanted but a seperat...

ErikG

Roadie

197 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 197 Views
  • 1 replies
  • 0 likes

uploading local files to my music

hi, ive been trying to upload some of my music to spotify, however my pc is connected directly using cable instead of wifi connection, however my iphone is connected to the same internet, just that one is on cable, one is on wifi, this is causing my ...

Newbie

hi, ive been trying to upload some of my music to spotify, however my pc is connected directly using cable instead of wifi connection, however my iphone is connected to the same internet, just that o...

ErikG

Roadie

233 Views

1 replies

0 likes

Subscription
  • 233 Views
  • 1 replies
  • 0 likes

Solved!! Having trouble cancelling subscription

I would like to cancel my subscribtion, but when I follow the instructions on how to cancel it, it says that I'm on Spotify Free. But when I log into my Spotify account from my mobile or computer, I still have Premium features and it shows that I hav...

Casual Listener

  I would like to cancel my subscribtion, but when I follow the instructions on how to cancel it, it says that I'm on Spotify Free. But when I log into my Spotify account from my mobile or comp...

saxwood

Newbie

1028 Views

4 replies

0 likes

Premium
Subscription
  • 1028 Views
  • 4 replies
  • 0 likes

Connecting spotify to a Facebook that once had anothet spotify acc but was aleardy disconnected

Hi,I can't seem to connect my new spotify to my Facebook account that once had another spotify connected to it but disconnected already. It keeps saying that I cannot connect to this Facebook account because it has already an existing spotify acc (th...

Casual Listener

Hi, I can't seem to connect my new spotify to my Facebook account that once had another spotify connected to it but disconnected already. It keeps saying that I cannot connect to this Facebook acc...

ErikG

Roadie

296 Views

3 replies

0 likes

  • 296 Views
  • 3 replies
  • 0 likes

Wrapped

Is it too late to receive the Wrapped email as long as settings have been correctly updated?

Casual Listener

Is it too late to receive the Wrapped email as long as settings have been correctly updated?

Maxim

Spotify Star

214 Views

1 replies

0 likes

Account
Premium
Subscription
Unlimited
  • 214 Views
  • 1 replies
  • 0 likes

Spotify premium is now free

I had paid with free codes until 2018. But today i suddenly have Spotify free. How can I get my paid time om Spotify premium back?

Newbie

I had paid with free codes until 2018. But today i suddenly have Spotify free. How can I get my paid time om Spotify premium back?

Maxim

Spotify Star

438 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 438 Views
  • 1 replies
  • 0 likes

Solved!! premium subscription, number of acounts

I have a premium subscription and once a friend told me that two people could use the same acount. Is that true? how can i log in with another person?

Newbie

I have a premium subscription and once a friend told me that two people could use the same acount. Is that true? how can i log in with another person?  

Maxim

Spotify Star

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Ich habe 3 Monate Premium für 0,99€ bezahlt aber kein premium erhalten

Hallo! Ich habe bei dem Angebot von Spotify 3 Monate Premium für 99 Cent erworben und der Betrag wurde auch am 3. Januar abgebucht aber Premium habe ich trotzdem nicht. Habe mich schon an und ab gemeldet und die App neu installiert aber leider funkti...

Visitor

Hallo! Ich habe bei dem Angebot von Spotify 3 Monate Premium für 99 Cent erworben und der Betrag wurde auch am 3. Januar abgebucht aber Premium habe ich trotzdem nicht. Habe mich schon an und ab geme...

Maxim

Spotify Star

1310 Views

5 replies

0 likes

  • 1310 Views
  • 5 replies
  • 0 likes

Solved!! My premium account in Serbia / Croatia / Bosnia / other country without Spotify

I live in Brazil and I have a premium account. Due to business reasons, in the next few years, I will be travelling often to Serbia / Bosnia / Croatia and I will be staying there for extensive periods (few months in a row). From what I know, the spot...

Casual Listener

I live in Brazil and I have a premium account. Due to business reasons, in the next few years, I will be travelling often to Serbia / Bosnia / Croatia and I will be staying there for extensive period...

kompkomp

Casual Listener

13563 Views

4 replies

0 likes

Account
Premium
Subscription
  • 13563 Views
  • 4 replies
  • 0 likes

Superuser Contribution Issue with syncing my playlist

I'm having issues every week. My playlist are out of sync and I have to download it again.

Newbie

I'm having issues every week. My playlist are out of sync and I have to download it again.

Erika

Roadie

183 Views

1 replies

0 likes

  • 183 Views
  • 1 replies
  • 0 likes

Can't make payment

I just changed mobile network, which has cut off my pay by mobile for Spotify and caused my premium to lapse. I'm trying to set up the payment again on my new network, but whenever I click on the pay by mobile option the page fails to load and just g...

Newbie

I just changed mobile network, which has cut off my pay by mobile for Spotify and caused my premium to lapse. I'm trying to set up the payment again on my new network, but whenever I click on the pay...

ErikG

Roadie

152 Views

1 replies

0 likes

Account
Premium
Subscription
  • 152 Views
  • 1 replies
  • 0 likes